CAN-AM Complaints

PURCHASED FROM DEALER USED ON JULY 19 2014 WITH 2 MONTHS WARRANTY LEFT. 6100 MILES ON IT. AFTER A RIDE ON AUGUST 31, FOUND A FLUID LEAK. CHECKED AND NO OIL AND LITTLE TRANSMISSION FLUID. TOOK TO DEALER. 10 DAYS LATER [XXX] AT DEALER CALLED. SAID THE CLUTCH COVER IS WARPED FROM IMPROPER FACTORY INSTALLATION. APPARENTLY CLUTCH COVER ALSO COVERS OIL PUMP. SAID THEY HAD SEEN IT BEFORE BUT NO RECALLS. PART NOT AVAILABLE FOR REPAIR FOR 4 MONTHS. DID NOTICE DIFFICULTY SHIFTING DURING RIDE. THANK GOODNESS TRANSMISSION DID NOT GO OUT WHILE RIDING. DEALERS HANDS ARE TIED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EXCESSIVE HEAT COMING FROM UNDER SEAT CAUSING REDNESS OF LEGS WHERE TOUCHING SEAT & GLOVE BOX GETS HOT TO TOUCH. *TR

I HAVE THE 2013 SPYDER RTL SINCE 11-23-2013. EVER SINCE GETTING IT THERE HAS BEEN EXCESSIVE HEAT COMING FROM THE BIKE, ESPECIALLY ON THE RIGHT SIDE WHERE THE RADIATOR EXHAUST IS VENTED. THE BIKE GETS EXTREMELY HOT WHETHER SITTING STILL OR MOVING. VERY UNCOMFORTABLE ON THE RIGHT LEG AND ANKLE. UNDER THE SEAT AND THE CENTER STORAGE AREA GETS EXTREMELY HOT AFTER RIDING. I FEEL THIS IS VERY DANGEROUS TO THE RIDER. *TR

AFTER BUYING MY SPYDER I NOTICED EXCESSIVE HEAT COMING FROM THE ENGINE AREA UNDER MY SEAT. AT TIMES ITS SO HOT THAT I CAN BARELY TOUCH MY GAS CAP WITH IS LOCATED UNDER THE SEAT. THERE HAVE BEEN A FEW TIME THAT AFTER RIDING FOR A EXTENDED PERIOD AND STOPPING THE BIKE I'VE NOTICED THE SMELL OF GASOLINE. I'VE CHECKED FOR FUEL LEAKS AND FOUND NONE, AND CALLED THE DEALERSHIP TO COMPLAIN. THEY TOLD ME THAT IT WAS PROBABLY THE FUEL TANK OVER PRESSURIZING BECAUSE OF THE HEAT AND VENTING TO THE AIR. I WAS ADVISED TO PARK THE BIKE OUT SIDE UNTIL IT COOLED DOWN BEFORE BRINGING IT INTO THE GARAGE. WHILE RIDING THE HEAT COMING UP FROM UNDER THE SEAT IS REALLY BAD, MAKING RIDING NOT MUCH FUN. I'VE CALLED BRP TO COMPLAIN ABOUT THE PROBLEM BUT AS OF YET HEARD ANY THING BACK FROM THEM. I'VE READ THAT SEVERAL SPYDER'S HAVE CAUGHT FIRE, AND STILL NOTHING HAS BEEN DONE. MY FELLOW SPYDER RIDERS HAVE ALL COMPLAINED ABOUT THE HEAT PROBLEM, OTHER THAN THAT THE BIKE IS GREAT. I JUST WANT BRP TO COME UP WITH A SOLUTION TO THE HEAT PROBLEM. *TR

MY RETURN FROM A SPYDER GATHERING WAS ABOUT 100 MILES TOTAL, INCLUDING SOME STOP AND GO TRAFFIC THRU SEATTLE, AIR TEMPERATURES IN THE LOW 80S (F), AND COMPLETED WITH ABOUT 40 MILES OF OPEN HIGHWAY CRUISING AT 50-60MPH AND AIR TEMPS IN THE HIGH 70S. DURING THIS ENTIRE RIDE, I STRUGGLED TO FIND A POSITION IN WHICH I COULD PLACE MY RIGHT BOOT WHERE IT WAS NOT UNBEARABLY HOT! THE SPYDER NEVER SHOWED ANY SIGNS OF OVERHEATING, BUT MY BOOT SURE DID!!! I WILL ADD THAT I WAS RIDING IN JEANS, LEATHER CHAPS, HIKING BOOTS AND HEAVY SOCKS. POSITIONING MY BOOT IN SUCH A WAY AS TO TRY TO COOL IT DOWN SOME WOULD PLACE IT CONCERNING FAR FROM THE BRAKE PEDAL. I WAS FORCED TO CHOSE BETWEEN SOME HEAT RELIEF AND SAFETY. ? TOWARDS THE END OF MY RIDE, I FINALLY WAS STOPPED BY A TRAFFIC LIGHT, AT WHICH POINT I SMELLED GASOLINE FUMES VERY STRONG THRU MY FULL FACE HELMET! I ALMOST BAILED OFF, BEING CONCERNED THAT THERE WAS A RISK OF FIRE! I TRIED TO LOOK UNDER THE BIKE TO SEE IF FUEL WAS LEAKING BUT THE LIGHT TURNED GREEN AND I HAD TRAFFIC BEHIND ME. THE FUEL GAUGE AT THIS POINT READ A BIT LESS THAN HALF A TANK. I WAS HOME IN MY DRIVEWAY IN JUST ANOTHER 5 MINUTES. MY WIFE AND MY NEIGHBOR BOTH CAME OUT TO MEET ME AND ASK HOW MY FIRST LONG RIDE WENT. THEY BOTH SMELLED THE GASOLINE ALSO. I OPENED THE SEAT, WHICH WAS ALSO EXTREMELY HOT UNDERNEATH AND ALLOWED THE SPYDER TO COOL DOWN BEFORE PARKING IT BACK IN MY GARAGE. *TR

DURING THE SPRING, SUMMER, FALL = I.E.WARM / HOT DAYS / MONTHS THERE IS AN INCREDIBLE AMOUNT OF HEAT [ 100 + DEGREES] COMING FROM THE ENGINE COMPARTMENT. THIS MOTORCYCLE HAS THE FRONT , BOTH SIDES , AND REAR PANELS THAT ENCASE THE MOTORCYCLE. AIR COMES IN FROM THE FRONT THEN GOES AROUND THE ENGINE WITH NO PLACE FOR THE HOT AIR TO GO EXCEPT UP AND OUT WHICH HEATS UP THE SIDE PANELS AND UP THROUGH THE CENTER WHICH HEATS UP THE GAS TANK. AT TIMES WHEN STOP TO REFUEL; WHEN YOU REMOVE THE GAS CAP YOU CAN FEEL THE HEAT COMING FROM INSIDE THE GAS TANK. THIS HEAT DEAL IS EXTREMELY EXCESSIVE AND CAN BURN YOUR FEET, ANKLES,AND LEGS. IF YOU'VE HAD ANKLE REPLACEMENT [METAL ALLOY] THIS HEAT IS UNBEARABLE. BEEN IN CONTACT WITH BRP ON THIS AND SEEM TO BE GETTING THE RUN- AROUND. TRYKE IS AT MY DEALER WAITING FOR THIS PROBLEM TO BE SOLVED. UNSAFE. UNDERSTAND BRP HAS KNOWN ABOUT THIS THE LAST YEAR AND A HALF. CAN YOU HELP. THIS IS TOO NICE A VEHICLE TO HAVE SITTING AT THE DEALER COLLECTING DUST. CAN YOU HELP. *TR

HEAT UNDER THE SEAT IS TO HOT TO RIDE SAFETY. ALWAYS TRYING TO SHIFT AND OPEN LEGS TO TRY AND GET SOME RELIEF. HEAT COMING OFF THE RIGHT SIDE HAS ACTUALLY CAUSED A RED HEAT RASH ON MY RIGHT SHIN FROM MY ANKLE UPWARDS. WHEN REFUELING I AM SO SCARED THAT THE GAS IS GOING TO FLAME UP BECAUSE OF THE FUMES AND THE HEAT RADIATING FROM UNDER THE SEAT WHICH MUST BE LIFTED TO REFUEL. I HAVE TRIED PLACING ALUMINUM FOIL UNDER THE SEAT IN THE HOPES OF DISSIPATING THE HEAT BUT IT HAS NOT WORKED. I STORE MY CAN AM SPYDER IN A TRAILER AND MUST LEAVE ALL THE DOORS OPEN FOR SEVERAL HOURS UNTIL THE FUMES SUBSIDED. I AM AFRAID OF A FIRE AND HAVE MOVED THE TRAILER FAR AWAY FROM MY OTHER VEHICLES AND HOUSE. *TR

EXCESS HEAT COMING FROM ENGINE COMPARTMENT CREATED HEAT BLISTERS ON RIGHT CALF. ALSO, AN INTERMITTENT FUEL SMELL THAT EMANATES FROM THE ENGINE COMPARTMENT. *TR

I PURCHASED A 2013 CAN AM SPYDER IN JULY 2013. FROM THE FIRST DAY I PURCHASED THE VEHICLE I HAVE EXPERIENCED WHAT I CONSIDER A DANGEROUS AMOUNT OF HEAT RADIATING FROM THE ENGINE. ALSO, I CAN SMELL GAS FUMES AND I AM TOLD THAT IS BECAUSE THE GAS IS ACTUALLY BOILING DUE TO THE HEAT PROBLEM. I HAVE TRIED DIFFERENT FIXES RECOMMENDED BY OTHER OWNERS AND THEY DID REDUCE THE HEAT SOMEWHAT BUT IT STILL FEELS LIKE I AM RIDING ON A BOMB JUST WAITING TO EXPLODE. SINCE I PAID OVER $27,000 I CAN'T JUST PUT IT AWAY. THE REPUTATION IS SO BAD THE UNIT HAS REALLY DEPRECIATED AND THE ONLY PERSON WILL TO BUY THE VEHICLE WOULD BE SOMEONE WHO DID NOT DO THEIR HOMEWORK. ARE YOU AWARE OF SIMILAR COMPLAINTS AND DO YOU HAVE ANY SUGGESTIONS? I CAN'T GET ANYONE AT BRP TO DISCUSS THE ISSUE. IT IS NOT THE DEALERS FAULT. *TR

OVERWHELMING FUEL SMELL AFTER RIDING ON WARM/HOT DAYS. AFTER RIDING IN WARMER WEATHER THERE IS A STRONG FUEL SMELL. THE SMELL WAS SO OVERWHELMING ONE DAY IN THE GARAGE MY WIFE THOUGHT I HAD DUMPED OR SPILLED FUEL IN THE GARAGE AS THE SMELL WAS EVEN COMING INTO THE HOUSE. THIS OBVIOUSLY SCARED MY WIFE AND DAUGHTER ( I JUST LEFT IN MY CAR TO GO TO WORK). I NORMALLY LEAVE THE SPYDER OUTSIDE TO COOL AFTER RIDING BECAUSE OF THE RAW FUEL SMELL VAPORS. I ALSO NOTICE THAT WHEN RIDING AND I NEED TO STOP FOR FUEL THE REMAINDER OF THE FUEL IN THE FUEL TANK IS BOILING (SURE THIS HAS SOMETHING TO DO WITH THE FUEL SMELL). I THOUGHT THAT THE NEW CAP THEY SENT ME FOR THE PRIOR RECALL WOULD HAVE RESOLVED THIS BUT IT HAD NO EFFECT. I WOULD SUSPECT THAT THE VAPOR IS EXPLOSIVE BUT I WOULD PREFER NOT TO TEST THAT THEORY. CURRENTLY HAVE OVER 9,000 MILES ON THE SPYDER. HAVE NOT COMPLAINED AS EVERYONE AT DEALER AND ON ALL FORUMS SEEMS TO BE VERY AWARE OF THIS PROBLEM. *TR