CAN-AM Complaints

2013 RT LIMITED 204 DEGREES HEAT OFF OF BIKE PANELS GAS IS BOILING IN GAS TANK NHTSA CHECK THE BIKE OUT SMELL OF GAS IN GARAGE AFTER RIDING MOTORCYCLE 3750 MILES. *TR

FUEL WILL LEAK OUT OF EVAP CANISTER DUE TO HIGH HEAT CONDITION IN ENGINE COMPARTMENT. REAR AIR BAG LEAKS DOWN AND AFFECTS HANDLING, DEALER SAYS THEY ALL DO IT. *TR

THIS IS MY 2ND REPORT, I RODE THE SPYDER AGAIN YESTERDAY AND I BURNED MY INNER THIGHS AND MY RIGHT CALF FROM THE EXTREME HEAT COMING FROM UNDER THE SEAT AND A VENT ON THE RIGHT SIDE. THE ENGINE TEMPERATURE IS NOT SHOWING IT RUNNING HOT. THERE IS A DESIGN FLAW THE BODY PLASTICS NOT ALLOWING PROPER VENTING FOR THE HEAT. THIS IS MY SECOND SPYDER, MY FIRST WAS A 2008 MODEL AND NEVER HAD PROBLEMS WITH THE ENGINE HEAT, I HAD 25,000 MILES ON IT BEFORE I SOLD IT AND BOUGHT THIS PILE OF JUNK, I HAVE LEFT MANY E-MAILS ON BRP'S WEBSITE AND HAVE NEVER GOTTEN A REPLY, *TR

I AM FILING A COMPLAINT REGARDING THE ONGOING HEAT PROBLEM WITH MY 2012 RS-SE5 AND THE LACK OF URGENCY WITH BRP IN ASSISTING AND FIXING MY MOTORCYCLE. I HAVE PROVIDED WRITTEN COMMUNICATION TO BRP SINCE JANUARY OF THIS YEAR REGARDING THE EXCESSIVE HEAT PROBLEM SINCE THE PURCHASE OF THIS SPYDER IN MAY OF 2013 AS A NEW VEHICLE FROM A DEALER IN SPRINGFIELD, MISSOURI. I WAS FINALLY ABLE TO OBTAIN A CASE NUMBER FROM THE BRP REP AND I HAVE DELIVERED THE BIKE TO A DEALER IN CUBA, MISSOURI AND I STILL AM WAITING FOR ANY CONTACT FROM BRP REGARDING THE WRITTEN REQUEST SENT TO THEIR REPRESENTATIVE. I WAS TOLD THAT THE DEALER WAS CONTACTED BUT IN TALKING WITH THEM THEY HAVE HAD NO CONTACT WITH ANYONE FROM BRP. I NOT ONLY HAVE EXCESSIVE HEAT PROBLEMS BUT THE MOTORCYCLE WAS SOLD TO ME WITH THE FUEL CAP THAT SHOULD HAVE BEEN REPLACED BECAUSE OF THE RECALL NOTICE. I WAS NOT NOTIFIED BY THE SELLING DEALER OR BRP THAT I SHOULD HAVE THIS CAP REPLACED. THANKFULLY I NOTICED THEIR DISREGARD WHEN READING ABOUT THE INVESTIGATIONS REGARDING THE FIRE HAZARD. I HAVE EXPERIENCE WITH THE BRP PRODUCTS BECAUSE I OWNED A 2008 GS-SE5 FOR THREE YEARS THAT NEVER HAD THE HEAT ISSUES THAT I AM EXPERIENCING WITH THE 2012. I KNOW ABOUT RIGHT LEG HEAT AND I WEAR FULL MOTORCYCLE GEAR AND WITH THE NEW 2012 AND EVEN THAT PROTECTION IS NOT ENOUGH IN 70 DEGREE TEMPERATURES. THE HEAT IS EXTREME ON THE LEFT UPPER, MIDDLE, AND CENTER PANELS. ON A DAY WITH TEMPERATURES AT 80 DEGREES EVEN THE SEAT BECOMES HOT AND I HAVE A PAD OVER THE BRP SEAT. THE HEAT IS ALSO EXTREME ON THE RIGHT SIDE. I HAVE WRAPPED PIPES, REMOVE LOWER PANELS, ETC. AND STILL NO RELIEF. I DID NOT FILE MY COMPLAINT UNTIL NOW BECAUSE I WANTED TO GIVE BRP SOME ROOM TO MAKE THINGS RIGHT BUT I AM TIRED OF BEING IGNORED. I ALSO KNOW THAT I AM NOT THE ONLY RS 2012 OWNER WITH THESE PROBLEMS. *TR

WE PURCHASED OUR BIKE AUGUST OF 2013. WHEN WE PICKED IT UP WE DROVE IT FOR APPROXIMATELY 30 MILES AND STOPPED BECAUSE IT WAS SO HOT, WE CALLED THE DEALER AND TOLD THEM ABOUT IT BEING HOT. THEY ACTED AS IF IT WAS NORMAL. WE TOOK THE BIKE IN FOR THE RECALL THAT BRP HAD REQUESTED. THEY DID THE RECALL BUT THE HEAT ISSUE REMAINED. I ASKED THE DEALER TO CALL BRP AND SEE IF SOMETHING COULD BE DONE ABOUT THE HEAT. WE WERE TOLD THAT BRP SAID IT WAS ONLY A HEAT ISSUE IN THE SOUTHEASTERN UNITED STATES. WE CHANGED DEALERSHIP FOR MAINTENANCE, THEY CONTACTED BRP AND I WAS GIVEN A CLAIM NUMBER. THEY INSTRUCTED THE DEALERSHIP TO WRAP THE EXHAUST AND TO PUT HEAT SHIELDS ON EACH SIDE OF THE BIKE. NO MORE WILL BE DONE FOR THE HEAT ISSUE TO MY SPYDER. A MECHANIC PUT A GUN TO THE BIKE AFTER I GOT OFF, HE LIFTED THE SEAT AND THE HEAT REGISTERED 174 DEGREES AND YOU CAN HEAR THE GAS BUBBLING IN THE TANK. I DON'T WANT MY BIKE TO CATCH ON FIRE. BUT IT GETS SO HOT IT'S SCARY. *TR

HEAT BUILD UP UNDER BODY PANELS AND SEAT AT LOW AND HIGH SPEED, CAUSING BODILY DISCOMFORT, RYDER AND PASSENGER, TO THE POINT OF NEEDING MEDICATION TO THE AFFECTED AREAS COMING IN CONTACT WITH PANELS AND SEAT. GAS CAP HOT-TO-TOUCH, BUILDING UP PRESSURE IN TANK AND CAUSING GAS TO BLOW OUT OF FILLER WHEN REMOVING CAP. ERRATIC GAS FUMES AT ANY TIME. *TR

THERE IS A TERRIBLE GAS SMELL WHEN I STOP AND WHEN I GET HOME FROM A RIDE I HAVE TO PARK THE SPYDER OUTSIDE SO THAT THE ENTIRE GARAGE DOESN'T SMELL LIKE GAS. ALSO, WHEN I'M RIDING I HAVE TO POSITION MY FEET JUST RIGHT ON THE RIGHT SIDE FLOORBOARD TO KEEP FROM GETTING MY FOOT OR ANKLE BURNED FROM THE HEAT BEING PUT OUT ON THAT SIDE. *TR

WHEN THE OUTSIDE TEMPERATURE IS UP OVER 80 DEGREES THE HOT AIR COMING BACK ON YOUR FEET AND LEGS WILL GIVE YOU OR YOUR PASSENGER FIRST DEGREE BURNS EVEN WITH HEAVY LEVI'S ON. AFTER PARKING THE BIKE THERE IS A STRONG SMELL OF GASOLINE. THIS OCCURS ON EVEN VERY SHORT RIDES. *TR

EXCESSIVE HEAT!! ON RIGHT SIDE & COMING UP FROM UNDER SEAT & PANELS. BOILING GAS & GAS SMELL. *TR

STRONG GAS SMELL AFTER RIDE AND BIKE IS HOT. ALSO HEAT AROUND SEAT AND LEFT LEG.CAN NOT PUT PHONE IN COMPARTMENT IN FRONT DUE TO HEAT. *TR