CAN-AM Complaints
View complaints related to CAN-AM. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CAN-AM SPYDER RT- HINESVILLE, GA
THIS IS A NEW BIKE WITH EXTREMELY HEAT ISSUES FROM THE ENGINE. AT FIRST DEALER APPOINTMENT IT MEASURED 140 DEGREES AFTER I PARKED 10 MINUTES. WHILE RIDING EXTREMELY HOT AIR BLOWS AT YOUR BOTTOM RIGHT LEG AND TRAVELS UP THE SEAT. THE WHOLE RIGHT SIDE PANEL THE FRONT OF THE SEAT AND TANK MAKES IT TO HOT TO THE TOUCH. PIPES WERE WRAPPED FROM DEALER WHICH DID NOT TAKE CARE OF PROBLEM. I WAS TOLD BRP WILL DO NO FURTHER SOLUTIONS REGARDING THE HEAT ISSUES. I AM CONCERNED ABOUT THE TANK GETTING TO HOT TO THE TOUCH. *TR
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- STALLINGS, NC
VEHICLE IS A FIRE HAZARD AND PRODUCES HOT AIR FROM THE ENGINE ONTO THE RIGHT LEG THAT IS INTENSE ENOUGH TO CAUSE BURNS. ALSO HEAT FROM UNDER THE SEAT WHERE THE GAS TANK IS LOCATED IS UNBEARABLE. GAS FUMES ARE EMITTED FROM THE BIKE WHILE RIDING AND WHEN THE CYCLE IS TURNED OFF THE GAS FUMES ARE SO INTENSE THAT IT SEEMS UNSAFE TO PARK IN A GARAGE FOR FEAR OF FIRE.THIS IS A TRAGEDY WAITING TO HAPPEN.CAN AM NEEDS TO BE REQUIRED TO FIND A SOLUTION TO THESE PROBLEMS FOR THE SAFETY OF THE RIDERS AND THE GENERAL PUBLIC. *TR
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- PICAYUNE, MS
THIS MACHINE IS JUST TOO HOT TO RIDE AND BE SAFE. REPORTS OF OTHER UNITS CATCHING ON FIRE. EMAILED BRP BUT NEVER GOT A RESPONSE. I'VE HAD TO GET OFF AND TURN IT OFF TO LET IT COOL DOWN. ENDED UP SELLING IT AT A HUGE LOSS. *TR
Source: NHTSA WEB SITE -
2010 CAN-AM SPYDER RT- KENNESAW, GA
STRONG SMELL OF GASOLINE IN GARAGE AFTER RIDE ON A HOT DAY. ASKED LOCAL DEALER AND WAS TOLD NOT TO OVERFILL FUEL AS IT WOULD OVERFLOW INTO A CANISTER. SO I NEVER OVERFILL. BUT AFTER SEVERAL MORE INSTANCES RIDING ON HOT DAYS I ALWAYS SMELL GAS AND HAVE NOTICED SEVERAL TIMES THAT THE FUEL IN THE TANK IS BOILING. YOU CAN OPEN THE CAP AND SEE IT. THIS HAS BEEN ONGOING SINCE PURCHASE IN MAY2011. DEALER TOLD ME MY VIN WAS NOT PART OF THE RECALL FOR NEW GAS CAP. BUT WE HAVE BEEN CONCERNED SINCE WE PURCHASED THIS BIKE, GAS FUMES IN THE SAME ROOM WITH A WATER HEATER. *TR
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- WESTON, CT
THIS VEHICLE RUNS EXTREMELY HOT, AND IS UNCOMFORTABLE TO RIDE. AFTER RIDING IN 74 DEGREE TEMPERATURE FOR APPROXIMATELY 1 HOUR, I USED A DIGITAL THERMOMETER AND MEASURED THE HEAT UNDER THE SEAT AT 157.1 DEGREES WITH THE ENGINE OFF. HEAT RISES FROM THE FRONT AND SIDES OF THE SEAT, WHICH RESULTED IN A BURN TO MY RIGHT LEG. THERE HAVE BEEN NUMEROUS INSTANCES OF THESE VEHICLES WITH NO WARNING SUDDENLY CATCHING FIRE AND BEING COMPLETELY DESTROYED. BRP IS AWARE OF THE HEAT PROBLEMS WITH THESE VEHICLES, AND SO FAR HAS ONLY OFFERED A SOFTWARE UPDATE IN AN EFFORT TO FIX THE PROBLEM. THIS UPDATE WAS UNSUCCESSFUL. ADDITIONALLY, GASOLINE BOILS IN THE TANK, AND THE GAS CAP GETS SO HOT THAT IT CANNOT BE REMOVED WITHOUT WEARING A GLOVE. MY WIFE AND I ARE AFRAID TO TAKE A LONG TRIP - WHICH IS THE REASON THAT WE BOUGHT THIS VERY EXPENSIVE TOURING MOTORCYCLE - FOR FEAR THAT OUR VEHICLE WILL BURST INTO FLAMES. PLEASE EXPEDITE YOUR CURRENT INVESTIGATION INTO THIS MATTER, AND PLEASE REQUIRE BRP TO DO WHATEVER IS NECESSARY TO SOLVE THIS PROBLEM, PERHAPS A RETROFIT TO CHANGE THE COOLING SYSTEM TO MIRROR THE SOLUTION THAT BRP DEVELOPED (AND TOUTED IN THEIR PROMOTIONAL LITERATURE AS "SOLVING THE HEAT PROBLEM) FOR THE 2014 MODEL I.E. TWO RADIATORS IN THE FRONT OF THE VEHICLE RATHER THAN THE ONE MOUNTED IN FRONT OF THE RIDER'S RIGHT FOOT. PLEASE FEEL FREE TO CONTACT ME IF AN INVESTIGATOR WOULD LIKE TO VIEW THE VEHICLE FIRSTHAND. *TR
Source: NHTSA WEB SITE -
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2013 CAN-AM SPYDER RT- MAHOPAC, NY
AS YOU CLEARLY CAN SEE CAN AM SPYDER 2013 HAS MANY COMPLAINTS ABOUT HEAT I OWN ONE AND THIS MACHINE IS QUITE DANGEROUS I HAVE INSTALLED TEMP GAUGES ON MY MACHINE AND HAVE STUDIED THIS ISSUE THOUROUGLY ... I WOULD INVITE AN INVESTIGATOR TO COME VISIT AND SPEND 30 MINUTES WITH ME AND MY MACHINE . YOU WILL SEE FOR YOURSELF THE PROOF ... YOU CAN FEEL THE MACHINE AND MONITOR THE GAUGES I HAVE INSTALLED AND MAKE YOUR OWN JUDGEMENT. I THINK IT WILL SAVE A LIFE. I TRULY BELIEVE THIS. THE MANUFACTURER IS AWARE BUT MY FEELING IS HAVING CONVERSATION.... THEY REALLY WON'T DO MUCH UNTIL FORCED. AS WE ALL KNOW ITS ABOUT THE MONEY, LIVES SEEM SECONDARY. *TR
Source: NHTSA WEB SITE -
2012 CAN-AM SPYDER RT- PHILADELPHIA, PA
I HAD NOTICED THE SMELL OF GAS FUMES COMING FROM MY 2012 CAN AM SPYDER RT-S MOTORCYCLE AFTER A RIDE AND PARKING MY VEHICLE IN MY GARAGE. THIS WAS FROM THE TIME THAT I FIRST PURCHASED MY MOTORCYCLE. I RECEIVED A REPLACEMENT GAS CAP FROM BRP SHORTLY AFTERWARDS DUE TO A RECALL AND IMMEDIATELY REPLACED THE OLD CAP, (I STILL HAVE THE OLD CAP). I CONTINUED TO SMELL THE FUMES EVEN AFTER THE NEW CAP WAS INSTALLED BUT THOUGHT NOTHING OF THE FUMES UNTIL I BEGAN READING COMPLAINTS FROM OTHER OWNERS AND EVENTUALLY FIRES THAT RESULTED. I ALSO NOTICED THAT WHEN I REMOVED MY GAS CAP TO REFILL MY TANK AFTER A RIDE THAT I WOULD HEAR AIR ESCAPING AND A SMALL POP. I HAVE OWNED NUMEROUS MOTORCYCLES OVER THE PAST 30 YEARS AND HAVE NEVER NOTICED THIS PREVIOUSLY. I KEEP MY MOTORCYCLE IN MY GARAGE AND THIS ISSUE GREATLY CONCERNS ME. I WORK SHIFT WORK AND OCCASIONALLY RETURN HOME IN THE MIDDLE OF THE NIGHT AND PARK MY MOTORCYCLE AFTER WORKING 12-14 HOURS AND THE LAST THING ON MY MIND IS THE POSSIBILITY OF A FIRE IN MY GARAGE. OUR GARAGE IS BELOW OUR LIVING QUARTERS AND THIS COULD BECOME A CATASTROPHIC PROBLEM. WE ALSO HAVE 3 OF OUR DOGS THAT SLEEP IN A BASEMENT ROOM ADJACENT TO THE GARAGE. I DO HAVE A SMOKE ALARM IN MY GARAGE BUT I HAVE CONCERNS THAT IF THERE WAS A FIRE DUE TO THE FUMES IGNITING THAT I WOULD BE ABLE TO GET TO THE BASEMENT IN TIME TO SAVE OUR PETS. THIS ISSUE OBVIOUSLY HAS BECOME A GROWING CONCERN DUE TO THE INCREASE IN PROBLEMS AND FIRES RESULTING FROM THIS CONDITION. I WOULD HOPE THAT THIS COMPLAINT ALONG WITH THE OTHERS THAT HAVE BEEN FILED WILL RESULT IN A SATISFACTORY CONCLUSION BEFORE LOSS OF LIFE HAPPENS AND NOT JUST PROPERTY DAMAGE AT THIS POINT.
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- CAMP HILL, PA
I FOUND THAT AFTER DRIVING MY MOTORCYCLE THE SEAT IS VERY HOT AND THE GAS CAP IS TOO HOT TO TOUCH. I ALSO HAVE NOTICED EXCESSIVE HEAT ON MY RIGHT LEG THAT GETS VERY UNCOMFORTABLE WITH PROPER RIDING GEAR. THE BIKE HAS HAD NO MODIFICATION DONE TO IT. I LOVE RIDING IT BUT IT MAKES VERY HARD ON HOT DAYS. *TR
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- ARLINGTON, TN
THIS IS MY 3RD SPYDER. ALTHOUGH I AM HAPPY WITH IT, IT DOES EMIT HEAT IN WHICH SOMETIMES ON HOT SUMMER AND HUMID DAYS IS NOT AN ACCEPTABLE FEELING. THIS MODEL YEAR EMITS MORE HEAT THAN PREVIOUS YEAR MODELS. *TR
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- HOUSTON, TX
MY SPYDER GET SO HOT THAT IT IS NOT BEARABLE TO RIDE, EXTREME HEAT FROM THE ENGINE COMPARTMENT SENDS EXTREME HEAT TO MY LEGS AND HEAT COMING FROM THE SEAT. I HAVE SEEN REPORTS ON THIS PARTICULAR SPYDER CATCHING FIRE WHICH MAKE ME VERY UNCOMFORTABLE TO RIDE. BRP IN CANADA NEEDS TO RECALL THEIR SPYDER'S IN REGARDS TO THIS PROBLEM. I CURRENTLY HAVE ABOUT 1,500 MILES. I HAVE HAD PROBLEMS SINCE MARCH 2013 TO PRESENT. THE HEAT ALSO CAUSES THE GASOLINE IN THE TANK TO BOIL WHICH IS A HAZARD ALSO. *TR
Source: NHTSA WEB SITE