2009 CHEVROLET AVALANCHE Complaints

DASHBOARD CRACKED AROUND THE AIRBAG AREA. CONCERNED OF FLYING DEBRIS IN CASE OF AN INCIDENT THAT INVOLVES AIRBAG DEPLOYMENT.

INSTRUMENT PANEL "AIRBAG" WARNING LIGHT (RED CONTINUOUSLY ON) ILLUMINATED. AFTER FIRST INCIDENT INITIAL ENGINE IGNITION START BIT (BUILT IN TEST) CLEARS AIRBAG FAULT FOR NO MORE THAN 1 MINUTE EVERY START SEQUENCE AT WHICH TIME IT TRIGGERS A "RED DASH WARNING ICON LIGHT." I TOOK VEHICLE TO DEALER WHO CLAIMED NECESSARY FIX IS OWNERS RESPONSIBILITY AND EXPENSE. THEY ALSO DECLARED THEY HAD "NO KNOWLEDGE OF CHEVY AVALANCHE OR SILVERADO AIRBAG RECALLS OR ISSUES." I CALLED GM CUSTOMER SERVICE HELP LINE AND LODGED A COMPLAINT. CASE NUMBER WITH GM IS 71-148283766. GM STATED THAT THEY DID NOT FEEL RESPONSIBLE FOR THE ISSUE. BOTH THE 2007-08 CHEVY SILVERADO'S' AS WELL AS THE 2011 PLUS CHEVY AVALANCHES ARE ALL UNDER DOT TAKATA AIRBAG RECALLS. THE 2009 CHEVY AVALANCHE IS A GROWTH PRODUCT OF THE CHEVY 2008 SILVERADO!!! I BELIEVE I AM ONE OF THE TAKATA AIRBAG CUSTOMERS!!

THE DASHBOARD CRACKED IN 2 PLACES. ONE CRACK IS OVER THE INSTRUMENT CLUSTER ON THE DRIVERS SIDE AND THE OTHER IS ON THE PASSENGER SIDE NEXT TO THE AIR BAG. I WAS TOLD THAT THE REPLACEMENT PART HAS BEEN MODIFIED TO CORRECT THIS ISSUE, BUT GM WILL NOT PAY TO REPLACE THE DASH. WILL THE DASH SHATTER IF THE AIR BAGS ARE DEPLOYED?

PLATING ON HANDLES IS FLAKING OFF AND IS VERY SHARP CUTTING THE FINGERS SOME WERE DEEP. *TR

MULTIPLE CRACKS IN DASHBOARD DECK AROUND AIRBAG COMPARTMENT AS WELL AS INSTRUMENT CLUSTER. WELL MAINTAINED AND TAKEN CARE OF; LITERALLY APPEARED ONE DAY AND HAVE SPREAD AND GOTTEN WORSE. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD CRACKED ON THE PASSENGER'S SIDE, WHICH COULD EXPOSE THE AIR BAG. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,605. UPDATED 12/9/14*CN UPDATED 06/1/2015 *JS

ESPECIALLY WHEN IGNITION KEY SWITCH IS ENGAGED IT WILL STICK AND CAUSE THE STARTING MOTOR TO REMAIN ENGAGED REQUIRING TURNING THE SWITCH BACK TO OFF POSITION THEN TRYING TO RESTART THE VEHICLE. BEING CAREFUL NOT TO HOLD THE IGNITION SWITCH KEY IN THE POSITION NECESSARY TO ENGAGE THE STARTER ANY LONGER THAN ABSOLUTELY NECESSARY TO HEAR THE ENGINE FIRE THEN RETURNING THE KEY POSITION TO THE RUN POSITION SEEMS TO PREVENT THE PROBLEM. *TR

GOT IN TO MY CAR THAT MORNING AND HEARD A RATTLING NOISE COMING FROM MY DASH AND CAME TO FIND OUT MY DASH WAS CRACKED. I DO NOTHING BUT HIGHWAY DRIVING SO THERE WERE NO EXTENUATING CIRCUMSTANCES TO CAUSE IT. I TAKE GREAT CARE OF MY VEHICLES AND HAVE NEVER HAD THIS HAPPEN BEFORE. I RESEARCHED THE PROBLEM AND HAVE COME TO FIND OUT THAT IT IS A CHEVY ISSUE THAT IS NOT BEING DISCLOSED OR ARE THEY TAKING RESPONSIBILITY THERE ARE A NUMBER OF WEBSITES WITH CHEVY TRUCK OWNERS WHO HAVE THE SAME PROBLEM. I BELIEVE THIS NEEDS TO BE ADDRESSED BY YOUR ORGANIZATION ON THE BEHALF OF THE THOUSANDS OF CHEVY TRUCK OWNERS WHO NEED THE ISSUE RECTIFIED . *JS

THE DASH ON MY 2009 CHEVROLET AVALANCHE HAS CRACKED IN TWO PLACES. ONE OVER THE GAUGE CLUSTER AND ONE CRACK OVER THE PASSENGER AIR BAG. THIS PROBLEM HAS AFFECTED MORE 2007 + SILVERADOS, TAHOES, AVALANCHES , ESCALADES AND MORE. IF THE PASSENGER AIR BAG DEPLOYS WITH THE BROKEN DASH, IT WILL SEND PLASTIC SHARDS FLYING THROUGH THE CABIN.GM SHOULD RECALL THE DEFECTIVE DASH AND REPLACE THEM. *TT

TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH THE VEHICLE STALLED, THEN AUTOMATICALLY RESTARTED INDEPENDENTLY. ALL OF THE WARNING LIGHTS IN THE VEHICLE ILLUMINATED AFTER THE FAILURE AND THE DOOR LOCKS BEGAN ERRATICALLY FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER FOR APPROXIMATELY ONE MONTH HOWEVER, WITHIN THAT MONTH THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. THE CURRENT MILEAGE WAS APPROXIMATELY 92,000.