2007 CHEVROLET COBALT Complaints

RECEIVED ORIGINAL NOTIFICATION OF CHEVROLET RECALL SEVERAL MONTHS AGO, SCHEDULED FOR REPAIR, AND TOOK VEHICLE IN TO HAVE RECALL PERFORMED AND ADVISED THEY COULD NOT DO IT. HAVE RECEIVED SEVERAL NOTIFICATIONS THAT CORRECT I THE REPAIR HAS NOT BEEN COMPLETED AND HAVE SCHEDULED THE VEHICLE 2 MORE TIMES FOR REPAIR TO BE TOLD THEY DO NOT HAVE PARTS. CONTACT WITH CHEVROLET HAS BEEN LEES THAN COOPERATIVE. TOTAL OF 3 TIMES THEY HAVE NOT BEEN ABLE TO PERFORM THE REQUIRED RECALL REPAIRS. THE RECALLS NUMBERS ARE FOR 13454 IGNITION SWITCH, 14113 IGNITION LOCK CYLINDER AND KEY. IT APPEARS FROM THE STAFF OF LOCAL FACILITY THAT NO VEHICLES ON LIST HAVE BEEN REPAIRED YET NOR DO THEY HAVE ANY KNOWLEDGE OF WHEN THIS WILL BE CORRECTED. IT IS OF MY OPINION THAT GM IS PLAYING A GAME TO RELIEVE THEMSELVES OF LIABILITY BY SENDING NOTIFICATION TO SCHEDULE YOUR REPAIR BUT UNABLE TO PROVIDE THE SUPPORT TO CORRECT THE ISSUE. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET COBALT. THE CONTACT STATED THAT THERE WAS A CLICKING NOISE HEARD FROM THE VEHICLE INTERMITTENTLY. ADDITIONALLY, THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V073000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

I WAS DRIVING AT ABOUT 35MP AND IT FELT LIKE MY RIGHT REAR BRAKES WAS STICKING LIKE THEY WHERE STUCK, THEN I WAS DRIVING AND IT THE CAR DIDN'T WANT TO MOVE I PUSH ALL THE WAY TO THE FLOOR WITH THE GAS PEDAL AND IT STILL WOULDN'T MOVE, SO I PUT IT BACK INTO PARK , TRY AGAIN THE IT WENT IN REVERSE.BUT IT MOVED REALLY SLOW, THE KEY WOULDN'T TURN MOST OF THE TIME HAD TO KEEP TURNING IT ALSO TOOK CAR TO DEALER TO HAVE KEY IGNITION FIX SAID THEY DON'T KNOW HOW LONG IT WOULD TAKE TO FIX, THEN I GET ON INTERNET AND SEE THERE ARE UP TO SIX RECALLS ON THIS CAR BUT HOW DO I FIND OUT IF I CAN HAVE THEM FIX THEM TOO. ONLY GOT ONE LETTER WHICH WAS FOR THE IGNITION SWITCH. *TR

TL * THE CONTACT OWNS A 2007 CHEVROLET COBALT. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT DID NOT EXPERIENCE ANY FAILURE.

HAVE NOT HAD AN ACCIDENT YET EVEN THOUGH MY AUTOMOBILE IS THE SUBJECT OF A SAFETY RECALL. THE IGNITION SWITCH HAS TO BE REPLACED AND I HAVE BEEN ADVISED THE DEALER WILL MAKE THE NECESSARY REPAIR AT NO COST TO ME. MY PROBLEM IS THAT EVEN THOUGH I HAVE CONTACTED THE DEALER AND HAVE PROVIDED THE REQUESTED INFORMATION, IT SEEMS THAT PARTS ARE NOT AVAILABLE, AT LEAST TO MY DEALER. I CALLED THEM AGAIN TODAY AND THE DEALER SAYS THEY HAVE HUNDREDS OF REPAIR REQUESTS BUT HAVE ONLY RECEIVED ELEVEN (11) SWITCHES. MY CHEVROLET DEALER IS HERRIN GEAR CHEVROLET, 1685 HIGH STREET, JACKSON, MS. ARE ALL CHEVROLET DEALERS EXPERIENCING THE SAME DELAY IN RECEIVING THE NECESSARY PARTS? THE SAFETY RECALL IS 13454. IF I HAVE CONTACTED THE INCORRECT DEPARTMENT WILL YOU PLEASE ADVISE SO THAT I CAN ROUTE MY CONCERNS TO THE APPROPRIATE PEOPLE? THANKS *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET COBALT. THE CONTACT STATED THAT WHEN TURNING THE IGNITION OFF, THE KEY DID NOT TURN ALL THE WAY TO THE LOCK POSITION AND WOULD FAIL TO EXIT THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THERE WERE NO REPAIRS PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 CHEVROLET COBALT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING LOCK WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE POWER STEERING STOPPED WORKING WHEN THE ENGINE FAILED AND AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 90,000.

TO WHOM IT MAY CONCERN, I AM A 76 YEAR OLD WOMAN WHO HAS CONTACTED MY LOCAL GM DEALERS IN HOPES OF RESOLVING THE IGNITION RECALL FOR MY CHEVY COBALT AND HAVE BEEN UNSUCCESSFUL. TODAY I SPENT OVER AN HOUR ON THE TELEPHONE WITH GM AND SPEAKING TO A MANAGER BY THE NAME OF JAY WHO GAVE ME THE RUN AROUND TO LET ME KNOW THAT THE PART IS NOT AVAILABLE AND DOES NOT KNOW WHEN IT WILL BE MADE TO MEET THE DEMAND OF THE CONSUMERS NEEDS. I WOULD LIKE A DEFINED ANSWER AS TO WHEN THIS PART WILL BE AVAILABLE TO ME AND ALL OTHERS.I WAS BAFFLED WHEN HE TOLD ME THAT GM DOES NOT PROVIDE ME AN EMAIL ADDRESS FOR CUSTOMERS TO COMMUNICATE DIRECTLY TO HIM. IN ADDITION JAY DID NOT KNOW OR WAS EITHER UNWILLING TO PROVIDE ME WITH A PHONE NUMBER SO THAT I COULD FOLLOW UP ON MY ISSUE. I'M NOT CERTAIN HOW GM BEING SUCH A LARGE INTERNATIONAL VEHICLE MANUFACTURER CAN NOT PROVIDE ITS EMPLOYEES WITH AN INTERNAL EMAIL OR PHONE NUMBER FOR CUSTOMERS TO CONTACT THE REPRESENTATIVE ASSISTING THEM. I AM GRAVELY CONCERNED FOR MY SAFETY GIVEN MY AGE, AND WHAT I WOULD DO IN THE EVENT MY VEHICLE SHOULD STALL ON THE STREET OR FREEWAYS IN MY AREA. I WOULD APPRECIATE A RESPONSE INCLUDING WHICH LOCAL DEALER CAN SUPPLY AND INSTALL THE PART NEEDED SO I MAY BE ASSURED THAT MY VEHICLE IS FUNCTIONING TO ITS FULLEST POTENTIAL WITHOUT THINKING OF THE RECALL. THE SERVICE REQUEST NUMBER I WAS PROVIDED BY GM IS [XXX] IN ADVANCE, I APPRECIATE YOUR ASSISTANCE AND LOOK FORWARD TO A RESPONSE AND RESOLUTION TO THIS MATTER. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET COBALT. THE CONTACT STATED WHILE DRIVING 60 MPH, THE BRAKES ENGAGED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP. THE PROBLEM RECURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE DEALER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2007 CHEVROLET COBALT. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V171000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS CURRENTLY UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE.