2016 CHEVROLET COLORADO Complaints

I am writing regarding an issue with my 2016 Chevrolet Colorado that I believe warrants GM’s attention and consideration for assistance with the cost of repair. My vehicle recently began constantly dinging and displaying an error message on the dashboard stating “Power Steering Failure.” I took the vehicle to a mechanic for diagnosis, and the vehicle produced error code C0800, which references Technical Service Bulletin (TSB) #PIT5474D. After researching this issue, I understand that GM is aware of power steering-related failures affecting Chevrolet Colorado models from 2015 through 2021. What I am having difficulty understanding is why, if this was a known and recurring issue across multiple model years, the related recall appears to have only included the 2015 model year. My 2016 Colorado is now obviously beyond its original warranty period, and there is no recall covering my vehicle for this known issue. As a result, I am now facing an approximately $2,000 repair bill for a failure that GM appears to have been aware of for years. I understand that vehicles eventually fall outside of their warranty coverage. However, when a manufacturer is aware of a recurring safety-related problem and has issued a TSB addressing the issue, it is frustrating for owners of other affected model years to be left responsible for the full cost of repair simply because their vehicle was not included in the recall. I am respectfully asking GM to review my situation and consider providing goodwill assistance toward the cost of this repair. I have been a loyal GM customer and would appreciate GM standing behind its product when a known issue occurs outside of the warranty period. Please let me know what assistance GM can provide and what documentation you need from me to have this matter reviewed. Thank you for your time and consideration. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the vehicle, the power steering all of sudden goes out and I am unable to steer the vehicle properly. I know there was a recall for 2015 vehicles and wanted to know if the repair could be fixed on my vehicle as well. This is not safe for me to be driving with my children and grandchildren in the vehicle as it happens out of the blue and without warning, no matter what speed I could be going. This has occurred on multiple dates over the last month or so.

Complete loss of electronic power steering capability while new teenage driver was traveling at high rate of speed. Loss of power steering and stabilitrak traction control warning indicators on dash. Issue that invoke a safety recall in previous year model vehicle (GM Recall #15595 & GM Special Coverage N182182190) but is being ignored by manufacturer for my 2016 model. ODB2 fault codes confirms U0420-42 and C0545 indicating exact same issues still occurring in 2016 vehicles despite recall due to this safety issue in 2015 models.

For about two months my 2016 Chevy Colorado has been having a random power steering and stabilitrak issue message popping up. There’s no clear reason why this happens as I can drive my truck for days/weeks and it was suddenly lose power steering. When this happens it is a serious safety issue as I can be on the highway driving fine and my power steering will just suddenly stop working. Normally, I pull over and turn my truck off for 30 seconds to 1 minute and turn it back on and the issue will go away. I had two separate scans performed on the truck and both scans showed no “current” errors but pulled up past error codes of problems with ABS system and “low voltage.” I do not drive my truck roughly and most miles are simple roads or straight highways. No rough roads or heavy water/snow/mud. I have looked online and multiple threads from other drivers of GMC Canyons around 2015/2016 and trucks like mine who have had similar issues and the Canyon has recalls concerning this but I currently have none for the Chevy Colorado so I wanted to report this issue, especially for the safety reason. I believe if my wife was driving my truck on the highway and this happened she may not be strong enough to pull off and/or turn the truck if she had needed to since it is very difficult to turn the wheel when this error occurs.

While driving 40-45 mph on a curvy mountain highway, the power steering suddenly stopped working. There was no warning message prior. Once the power steering ceased, a warning message displayed, "Service Stabilitrak". I was left in a situation which was challenging to steer the vehicle, and much more difficult to maneuver at slower speeds and turns. Soon after, I parked the vehicle and shut it off overnight. The next morning the vehicle started with the same warning message "Service Stabilitrak", but the power steering worked fine. I brought the vehicle into Chevrolet dealership service for inspection and diagnosis. Results are attached. The vehicle has not yet been repaired, and is available for inspection. Thank you.

!!Vehicle Safety Complaint!! I am experiencing a serious safety issue with my 2016 Chevrolet Colorado involving the power steering system. On a regular basis, I receive dashboard warnings including "StabiliTrak Not Working," and "Service Power Steering." Shortly after these warnings appear, the power steering fails while I am driving. When this occurs, I must use significant force to turn the steering wheel in order to maintain control of the vehicle and make turns. When I pull over, turn off engine, open my driver door and restart the engine, it appears to have resolved and works fine. This creates an extremely dangerous driving condition. I am concerned that one day I may not be able to turn quickly or forcefully enough to avoid an accident, potentially resulting in a collision, injury, or death. I always have my children in the vehicle with me. NHTSA please investigate and fix this issue!

**Vehicle Safety Complaint** I am experiencing a serious safety issue with my 2016 Chevrolet vehicle involving the power steering system. On a somewhat regular basis, I receive dashboard warnings including "StabiliTrak Not Working," and "Service Power Steering." Shortly after these warnings appear, the power steering fails while I am driving. When this occurs, I must use significant force to turn the steering wheel in order to maintain control of the vehicle and make turns. When I pull over, turn off engine and wait a few minutes, the restart the engine, it  appears to be resolved and works fine. This creates an extremely dangerous driving condition. I am concerned that I may not be able to turn quickly or forcefully enough to avoid an accident, potentially resulting in a collision, injury, or death. I am aware that certain 2015 model year vehicles were recalled for similar power steering issues. However, despite experiencing what appears to be the same defect in my 2016 vehicle, no recall has been issued. The issue remains uncorrected and continues to pose a significant safety risk. GM Customer Care (1-800-462-8782) states I am not eligible for any cost assistance because it is a 2016 model and not 2015. Given the serious safety implications of sudden power steering loss while driving, I am requesting that NHTSA investigate this issue and determine whether a recall is warranted for affected 2016 vehicles. The sudden loss of power steering while the vehicle is in motion presents a substantial safety hazard and should be addressed before it leads to serious accidents or injuries.

Driving 65mph down highway and power steering lost power and Error message "Stabilitrak" "Power steering drive with care" This is a busy highway and I was scared I was going to crash into another vehicle or run off the road. I have taken this vehicle immediately to my Chevy dealer and was told it was my rack and pinion needed to be fully replaced. I checked the recall list and my vehicle was not listed , however GM recall N202325410 for the 2015 Colorado has the same components and parts was involved in a recall.

was driving my vehicle on heavily traveled road June 3rd , 2026 when suddenly TC light and "service power steering drive with care "came on . Steering wheel became very stiff and hard to turn. Luckily I was able to pull into a parking lot and avoided an accident. I then turned off the vehicle and steering wheel became free. This happened again later that day and the next day. Each time I shut off the vehicle and it reset the steering wheel. However, due to safety issue I have not driven the vehicle since Thursday June 4th. We are a two care family and down to one car now. I need my vehicle so I made an appointment for service on June 8th. I will forward a copy of the bill. I noticed there was a recall on the 2015 Chevy Colorado however not on the 2016 model. I wanted to bring this to your attention.

The contact called on behalf of a family member who owns 2016 Chevrolet Colorado. The contact stated while the owner was driving at an undisclosed speed, the brake pedal was depressed, but was stiff, requiring the driver to forcefully depressed the brake pedal to stop the vehicle. The vehicle was taken to the contact's auto repair shop, where it was diagnosed that the brake vacuum pump was fractured and damaged and needed to be replaced. The vehicle was being repaired. The dealer was contacted and informed that there was no related recall associated with the VIN. The manufacturer was not contacted. 180,203.