2013 CHEVROLET CRUZE Complaints
View complaints related to 2013 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2013 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CHEVROLET CRUZE- FRESNO, CA
RECALL: N202299080 THE CRACKS IN THE FAULTY PCV VALVE PREVENTED PROPER AIR INTAKE AND PRESSURIZATION TO AND FROM THE INTAKE ENGINE. BECAUSE THE VEHICLE HAS BEEN OPERATING UNDER THESE STRENUOUS IMPROPER CONDITIONS, THE TURBO HAS NOT BEEN ABLE TO SPOOL PROPERLY IN ACCORDANCE WITH ITS DESIGN AND HAS ALSO BECOME DEFECTIVE/IN NEED OF REPLACEMENT. FAULTY PRESSURIZATION DOES NOT ONLY AFFECT THE PCV VALVE, BUT THE COMPONENTS ON EITHER SIDE OF THE VALVE AND THEIR PROCESSES AS WELL. MY 2013 CHEVY CRUZE NOT ONLY STALLS IN THE MIDDLE OF THE STREET, BUT DIES THERE AND IS A HUGE SAFETY HAZARD TO BOTH MY FAMILY AND THOSE WE SHARE THE ROAD WITH. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR HAD ANY OTHER COMPLICATIONS, EXCEPT FOR THIS FAULTY PCV VALVE. THE CONDITION HAS EXPOSED MY TURBO AND ENGINE TO IRREGULAR UNWARRANTED PROPULSION MECHANISMS. GM IS HOPING WE'RE IGNORANT ENOUGH TO COVER THOSE COSTS ON OUR OWN. THIS IS WRONG. THEIR FAULTY PART TRIGGERED A SERIES OF SAFETY HAZARDS AND COMPLICATIONS. THEY NEED TO BE HELD ACCOUNTABLE, WE CANNOT SIT BACK OR TURN A BLIND EYE IN THEIR DIRECTION. WE NEED TO STAND UP FOR EACH OTHER AND SPEAK OUT. THANK YOU FOR MAKING OUR SAFETY CONCERNS YOUR PRIORITY!
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- CHICAGO, IL
THE COOLANT IS LEAKING, MY ENGINE LIGHT TURNED ON WHILE I WAS DRIVING ON A CITY STREET AND IT SAID MY ENGINE WAS HIGH IN TEMPERATURE.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- FOUNTAIN INN, SC
TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED WHILE HER GRANDDAUGHTER WAS PARKING THE VEHICLE, WHEN SHE SAW SMOKE COMING FROM THE HOOD. THE CONTACT STATED THE DRIVER WAS NOT AWARE IF ANY WARNING LIGHTS WERE ILLUMINATED. THE DRIVER EXITED THE VEHICLE AND WHEN OPENED THE HOOD, SHE SAW FIRE AND SUSTAINED BURNS ON HER RIGHT HAND. THE CONTACT STATED THE DRIVERS STEPFATHER WAS ABLE TO EXTINGUISHED THE FIRE WITH WATER HOSE. THE FIRE DEPARTMENT WAS CONTACTED BUT WAS NOT AWARE OF THEY FILED A FIRE REPORT. A POLICE REPORT WAS NOT FILED. THE DRIVER DID NOT SEEK MEDICAL ATTENTION FOR HER INJURIES. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO HER RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *BF*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET CRUZE- ALLISON PARK, PA
I HAVE AN 2013 CHEVY CRUZE 2LT 1.4L ENGINE. I DISCOVERED AN OIL LEAK UPON MY LAST OIL CHANGE AT 55,000 MILES. RECENTLY I DISCOVERED A SECOND OIL LEAK AT THE VALVE COVER AT 60,000 MILES. I TOOK IT TO THE CHEVY DEALERSHIP TO HAVE DIAGNOSED AND THEY CONFIRMED A MULTI LOCATION OIL LEAK, ONE AT THE CAM COVER AND THE SECOND AT THE VALVE COVER. SINCE THIS VEHICLE IS UNDER STANDARD MILEAGE FOR THE AGE, THIS SEEMS TO BE AN INDICATION OF DEFECT AND NOT UNDER NORMAL MAINTENANCE. I AM LOOKING TO HAVE THIS COVERED BY GM UNDER EXTENDED SPECIAL PARTS WARRANTY LIKE THE WATER PUMP IS COVERED. I ALSO HAD A OIL COOLER FAIL AND A WATER OUTLET ASSEMBLY FAIL AT 40,000 JUST OUTSIDE OF THE FACTORY WARRANTY, BUT THAT JUST HAPPENED TO BE COVERED UNDER EXTENDED WARRANTY BUT DOES NOT CHANGE THE FACT THAT ANOTHER FAILURE HAPPENED IN TWO'S. I HAVE A CASE # WITH GM AND IT IS [XXX]CAM SHAFT COVER SEAL AND VALVE COVER GASKET FAILURE. FEEL FREE TO CALL ME, [XXX] AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- FOND DU LAC, WI
WHENEVER I REFUEL MY CAR I HAVE TO REV THE ENGINE FOR A COUPLE MINUTES OTHERWISE THE CAR WILL DIE.
Source: NHTSA WEB SITE -
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2013 CHEVROLET CRUZE- AUDUBON, IA
MY CAR KEPT SAYING "AC OFF DUE TO HIGH ENGINE HEAT" EVEN THOUGH MY CAR WAS NOT READING HOT WHILE DRIVING DOWN THE ROAD. THEN THE CAR WOULD START SMOKING AND BLOW A HOSE AND LIQUID WOULD BE EVERYWHERE. I HAD A BRAND NEW THERMOSTATE PUT IN AND IT STILL DOES THE SAME THING. ALSO A PREVIOUS RECALL ABOUT HOW THE TIRE COULD SEPRATE "TIRE ROD" IS STILL DOING IT AGAIN. I HAD 3 TRANSAXLE SEALS AND A TRANSMISSION SEAL, A MOTOR BLOWER FOR THE A.C ALL REPLACED WITHIN THE FIRST YEAR (STILL UNDER WARRENTY) OF OWNING THIS CAR. THE STABILITY TRACK WILL SHOW UP ON THE SCREEN. BUT I'M TIRED OF WORRYING WHEN MY CAR WILL WANT TO JUST RANDOMLY BLOW HOSES AND START SMOKING AND LEAVE ME STRANDED ON THE SIDE OF THE ROAD! I BOUGHT A CHEAP CAR TO GET ME TO WORK AND MY CRUZE IS SITTING!!
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- PINEVILLE, NC
WHILE MY SON WAS DRIVING THE CAR ON THE HIGHWAY THE ENGINE STARTED TO SMOKE. HE PULLED OVER AND TURNED OFF THE CAR. HE WAITED 10 MINTUES AND STARTED THE CAR TO HEAD BACK HOME. WHEN HE ARRIVED HOME LIQUID WAS LEAKING OUT THE CAR AND THE CAR HAD SMOKE COMING FROM THE ENGINE. AT THIS TIME THE CHECK ENGINE LIGHT WAS ON. GM HAD SENT A RECALL NOTICE IN THE MAIL (N202299080), A COUPLE OF DAYS PRIOR. I CALLED THEM ON MONDAY AND THEY TOLD ME TO TAKE IT TO A DEALER. I CALLED THE LOCAL CHEVY DEALER AND TOLD THEM ABOUT THE RECALL NOTICE. HE TOLD ME TO BRING IT IN. I CALLED A TOW TRUCK DRIVER AND LEFT THE CAR AT THE CHEVY DEALER. ATER THEY HAD THE CAR FOR TWO WEEKS, THEY EXPLAINED THAT IT WILL BE $2000 TO FIX THE VEHICLE, EVEN THOUGH THERE ARE CURRENTLY 4 RECALLS ON THE VEHICLE. I CALLED GM SEVERAL TIMES TO ASK HOW ARE THEY GOING TO RECTIFY THIS, WITH NO CALL-BACK. THE VEHICLE IS STILL AT THE CHEVY DEALERSHIP.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- SUNRISE, FL
ENGINE OVERHEATING AFTER 10 MINUTES OF DRIVING, CAR ENGINE USED TO STOP WHILE DRIVING AND HAVE MULTIPLE REPAIRS TO FIX VEHICLE AFTER MY MOM PASSED. I HAVE SPENT OVER $5,000 IN REPAIRS EASILY FOR THIS VEHICLE AND SAME ISSUE AND NOT EVEN CHEVY DEALERSHIP ABLE TO FIX
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- JONESBORO, AR
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO VIBRATE AND SHAKE ABNORMALLY. DURING THE FAILURE, THE STABILI-TRAC AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET CRUZE- INDIANAPOLIS, IN
CONTINUAL ISSUES WITH ANTIFREEZE LEAKING - EVEN AFTER MULTIPLE SERVICES FROM DEALER
Source: NHTSA WEB SITE