2013 CHEVROLET CRUZE Complaints
View complaints related to 2013 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2013 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CHEVROLET CRUZE- Tampa, FL
I’d like to report this vehicle and its engine as I did not know I could before we have had this car since 2015 This engine has chronic repeated issues that Chevy would patch once under “special coverages” or “extended warranty” and it fails again and again but they only honor it 1 time even if it fails yet again due to bad engineering or design flaws. This car has had 3 water pumps 5 water outlets- I eventually had to buy an off market alternative to stop this from failing, 2 (about to be 3) valve covers because the PCV valve is a chronic failure on the system cause oil to bypass into the intake and feed back into the turbo but it’s built into the valve cover instead of a separate piece like other engines. This car with the 1.4 L turbo is not safe or reliable to be on the road. The cruise control will work 1 maybe 2 times in a drive cycle then refuse to work again with no rhyme or reason and they cannot find the issue. This car has left me stranded many of times and is not trust worthy to be sold to someone else and Chevy will not honor the fact it’s a failing engine. Could this be looked into I know I have had this car a long time it is just now at 120k miles all these problems started before 100k miles and are reoccurring.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- Delta Junction, AK
The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the contact felt ill and pulled over to the side of the road. The contact stated that a passerby stopped and found the contact unconscious inside the vehicle. The ambulance was called to the scene, and the contact was taken to the hospital. The doctor determined that the contact had 27% of carbon monoxide inside the body. The contact received oxygen to expel the carbon monoxide. The vehicle remained near the walking trail where the contact had pulled over to the side of the road. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Prior to the issue, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal and went into LIMP Mode. The contact stopped by Auto Zone for a diagnostic test. The contact was unsure what code was found. The doctor believed that the carbon monoxide poisoning was related to the vehicle. The insurance company was notified, and a claim was filed. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET CRUZE- Sacramento, CA
When I accelerate my rpm goes up but car dosent move as speed says and takes for me to let off the gas to speed up , and my steering when I turn it pulls away n it keep popping up service traction and going off
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- Delano, CA
My car over heats at least over 300 degrees. Afraid that my vehicle is In danger of catching fire due to the high temperature causing tension belt and hose components to melt.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- Spokane , WA
I’ve had the thermostat housing fail twice now. And now it leaking again for the third time!! Now the service stabilitrak light is on, but it only happens when the car is idling. This happened to me before while driving and I replaced the spark plugs and the coil pack. I know on other models the valve cover failed as well but I don’t see a recall on that, or the thermostat housing issues…. I just don’t get whyyyyy if people are having all the same issues why not recall it!!???
Source: NHTSA WEB SITE -
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2013 CHEVROLET CRUZE- Waseca, MN
For the airbag the car was sold to me without a working airbag. It’s in the steering wheel (I have been told this by a Chevrolet dealership) and the part that is broken is the part that will make it inflate in case of crash. This is scary to me. I was just in my first (and hopefully only) accident a month before in a more steely car and while no airbags were deployed it still hurts. The second issue is with the fuel pump or sensor - the coding is very unsure but the dash (including the mechanical gauge) says the car will go from half tank to empty on an 8 mile drive. It has no leaks on the underside and I had it into the mechanic twice. The second time because it stumbled and stalled at a stop light. Before dying - half tank. August 6th they just scanned it with their computer I got no paperwork from them. On the 15th I didn’t get any paperwork either. I will include the shop’s number.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- Oklahoma City, OK
Odometer Fraud. The contact purchased a 2013 Chevrolet Cruze. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 157,454. The contact later discovered that the title mileage was 189,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET CRUZE- OCALA, FL
This is the second time that we have experienced over heating issues. Currently the car has been out of commission for over a year and half. Every since we purchased the car used it has over heated. The first time of course the head gasket was blown. We paid $1200 to have it fixed. Still ran hot we replaced the water pump. After a year same issues. Car has been parked as we do not have the money to repair it. I have read about 6 pages of the same complaint. I do believe that it is time for GM to issue a recall. We are currently making payments on a car that we are unable to drive. We have spent almost as much as we paid for the car. Again this is not good. Seems like this car was doomed from the start.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- Hastings, NY
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving 65 MPH, the steering wheel seized, and the vehicle also lost motive power. There were no warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed and determined that the electronic control unit module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,212. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET CRUZE- HARRISBURG, OR, OR
for some strange reason the engine has 150K miles on it and has been extremely well maintained however there is oil blowby coming from the oil filler cap which coats the entire engine belts will slip and cause drivability issues this oil vapor can also coat the front wheel brake discs and soak the pads causing braking failure to occur GM said they are aware of this problem however they do not have a recall to replace the engine or causing issue with the vehicle and i would be better off buying a new GM vehicle rather then worry about this insignificant issue since no accidents have occurred I Maintain my vehicles to the gills something like this is very concerning since this is my wifes car and out child travels in this car what can the NHTSA do to make GM correct this issue on this chevy cruze?
Source: NHTSA WEB SITE