2013 CHEVROLET CRUZE Complaints

A FEW WEEKS AGO, I EXPERIENCED AN ALERT REGARDING MY ENGINE OVERHEATING (AC OFF DUE TO ENGINE OVER HEAT, ENGINE OVERHEAT IDLE ENGINE). I TURNED MY CAR OFF AND ALLOWED IT TO COOL DOWN BEFORE CONTINUING MY TRAVELS HOME. ONCE I REACHED MY HOME, I SCHEDULED AN APPOINTMENT AT GRAND PRIZE CHEVROLET IN NANUET, NY FOR THURSDAY, JUNE 27. THE MECHANICS AT THIS DEALERSHIP FOUND THAT MY WATER PUMP AND HOSES NEEDED TO BE REPLACED. THIS IS A $1600 JOB, AND I PAID TO HAVE THIS WORK DONE, I WAS NOT ABLE TO PICK MY CAR UP FROM THE DEALER UNTIL JUNE 29. ABOUT TWO WEEKS LATER ON FRIDAY, JULY 12, I RECEIVED THE ENGINE OVERHEATING ALERT ONCE AGAIN. I PROMPTLY CALLED GRAND PRIZE AGAIN, AND SCHEDULED THE EARLIEST APPOINTMENT I COULD. I WAS NOT ABLE TO BRING MY CAR IN TO BE LOOKED AT UNTIL TUESDAY, JULY 16. AGAIN, THE MECHANICS AT THIS DEALERSHIP FOUND A DIFFERENT PROBLEM WITH MY CAR. THEY INFORMED ME THAT THE COOLANT TANK NEEDED TO BE REPLACED ALONG WITH THE RADIATOR CAP. I HAD BOTH OF THESE ITEMS REPLACED AT NO COST. I ASKED THEM TO TEST THE ENGINE ONCE AGAIN TO BE SURE THAT THE PROBLEM HAD BEEN RESOLVED. UPON CHECKING THE ENGINE, THEY FOUND THAT MY ENGINE WAS DAMAGED AND I WOULD EITHER NEED A NEW ENGINE HEAD OR A COMPLETELY NEW ENGINE. I WAS INFORMED THAT A NEW ENGINE HEAD WOULD COST ABOUT $4200 AND A NEW ENGINE WOULD COST ABOUT $8000.

I PURCHASED THIS VEHICLE (2013 CHEVROLET CRUZE) IN 2016 AND IT HAD MILEAGE OF 3,500 MILES. LESS THAN A MONTH OF OWNERSHIP AN ALERT SHOWED AND SOUNDED IN THE DASH LIGHTS THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN WHEN IT WASN'T AND THIS WAS WHILE IN A PARK POSITION AND WHILE IN MOTION ON ANY ROAD. THE ALERT WAS ALMOST CONSTANT SO I BROUGHT IT TO A REPAIR SHOP WHICH REPLACED THE LATCH IN THE DOOR 3 SEPARATE TIMES AND THE PROBLEM STILL OCCURRED. EVENTUALLY I ASKED TO JUST HAVE THE LATCH DISCONNECTED IN THE DOOR BECAUSE NO ONE COULD FIX IT AND STOP THE ALERT AND SOUNDS FROM GOING OFF. SO NOW I HAVE A $300 LATCH DISCONNECTED INSIDE THE DOOR BECAUSE THAT WOULDN'T FIX THE PROBLEM PLUS I HAVE TO MANUALLY LOCK AND UNLOCK THAT DOOR IF I NEED TO USE IT WHEN ALL OF THE OTHER 3 DOORS CAN BE ELECTRONICALLY LOCKED/UNLOCKED WITH THE FOB OR THE LOCK/UNLOCK BUTTON IN THE CAR. NOW A NEW PROBLEM THAT IS CURRENTLY GOING ON IS THE REAR BRAKE LIGHT IN THE BACK WINDSHIELD IS VERY DIM WHILE IN A PARK POSITION OR WHILE IN MOTION DRIVING ON ANY ROAD. IT STILL WORKS BUT IS NOT AS BRIGHT AS IT USED TO BE. IT'S A LIGHT BAR THAT SITS IN THE BACK WINDOW ACTING AS A 3RD BRAKE LIGHT AND IT DOES NOT CONTAIN LIGHT BULBS. ALSO, I'VE HAD A COUPLE OF OTHER ALERTS SHOW UP IN THE DASH FOR A DAY OR MORE WHILE IN A PARK POSITION OR IN MOTION DRIVING ON ANY ROAD AND THEN THEY GO AWAY AFTER A FEW DAYS. I SUSPECT THIS VEHICLE HAS AN ELECTRICAL PROBLEM AND I CAN'T AFFORD TO HAVE IT DIAGNOSED.

NEEDS BRAND NEW ENGINE. HARD TIME ACCELERATING. SHOP SAYS RODS INSIDE ENGINE ARE BEING KNOCKED AROUND. ONLY 120,000 MILES. HARD TO ACCELERATION AT ANY TIME. ENGINE LIGHT IS SIGNALED.

THE CAR SAID OVERHEAT-AC OFF CODE- CAR WAS VERY LOW ON COOLANT- TOOK TO THE DEALER AND WAS TOLD BY THE DEALER THAT THE ENGINE WAS BLOWN AND NOT TO DRIIVE THE CAR- I ASK ABOUT SERVICE BULLETIN- BUT WAS TOLD THIS DID NOT APPLY. I HAD PROBLEM WITH OVERHEATING 18 MONTHS AGO- REPLACED, THERMOSTAT, CANISTER, ETC AS MY EXPENSE.I ASK IF THIS WAS RELATED AND WAS TOLD NO. I RESEARCHED PROBLEMS AND FOUND MANY ABOUT ENGINE AND COOLING PROBLEMS. THE DEALER HAS MADE NO EFFORT TO HELP RESOLVE THE ISSUE. I TRIED TO HAVE CAR TRANSFERRED TO A DIFFERENT BRANCH OF DEALERSHIP TO HAVE PROBLEM EVALUATED- I WAS INFORMED BY SALESMAN THAT THE DEALER REFUSED TO TRANSFER THE CAR TO HAVE IT CHECKED. HIS SEEMS VERY ODD. I CALLED GMC- CHEVROLET DIVISION BUT HAVE NOT GOTTEN A RESPONSE. THE DEALER WANTS ME TO TRADE IN CAR FOR A DIFFERENT ONE AND WILL OFFER ME $300-$600. WHICH IS RIDICULOUS. AFTER I TRADE IN THE CAR-NO ONE CAN CHECK IT- THE CAR STILL RUNS BUT I AM AFRAID TO GET STUCK.

THE CAR WOULD BECOME HARD TO STEER AND CONTROL. ABS AND TRACTION CONTROL IN STABILITY CONTROL WARNING LIGHTS FLASHING. THIS HAPPENS WITHOUT WARNING CAN HAPPEN AT ANY SPEED HIGHWAY ORE CITY. THE TIMES THIS HAS OCCURRED WAS ON THE HIGHWAY. (THIS IS A TSB I LATER FOUND BUT THE COULD EASILY CAUSED A CRASH ON ACCIDENT)

MY CAR IS A DANGER THE ENGINE POWER SLOWS DOWN WHEN DRIVING CAUSING ANOTHER TO HIT IN THE BACK POWER STEERING LIGHT DISPLAYS, STABILIZE TRACT AND ENGINE POWER, I HAVE ALREADY HAD ONE HIT AND RUN ACCIDENT.I TOOK CAR TO CHEVROLET DEALERSHIP HARBISON RD COLUMBIA SC THEY JUST HALF REPAIR IT SOMEONE MAY DIE IF CAR CONTINUE TO POWER DOWN.

CAR HAS BEEN RETURNED TO DEALER FOR REPAIRS CONCERNING THE MOTOR AND ELECTRICAL SYSTEMS. THEY HAVE NOT BEEN SERVICED OUTSIDE OF THE DEALERSHIP. CAR FREQUENTLY QUITS AND HAS TO BE JUMPSTARTED.

MULTIPLE COOLANT ISSUES. BOUGHT 2/2019, TOOK IT BACK TO THE SHOP FOR COOLANT ISSUES IN 3/2019 AND DISCOVERED ITS LEAKING COOLANT AGAIN. FROM THE ENGINE COOLANT WATER OUTLET.

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE CONTACT WAS MAKING A LEFT TURN, A SECOND VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE DRIVER SUSTAINED AN INJURED RIGHT SHOULDER, WRIST, AND BACK THAT REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

2013 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO POWER STEERING GOING OUT. *LD *JS