2013 CHEVROLET CRUZE Complaints
View complaints related to 2013 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2013 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CHEVROLET CRUZE- VIRGINIA BEACH, VA
CAR WOULDN'T START. GOT A "SERVICE STEERING COLUMN LOCK" ON THE DASH. WAS ABLE TO START THE CAR AFTER A PERIOD OF TIME. BUT ENGINE START AND STOP STILL SOUNDS BAD.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- AKRON, OH
I STARTED THAT THERE WAS A PART THEY FIXED AND I DON'T KNOW WHAT I IT IS CALLED, BUT THE BLACK CAP THAT IS DIRECTLY BEHIND THE AREA WHERE YOU PUT THE MOTOR OIL IS WHERE THEY SAID IT WAS OPENED (IT HAD A BUBBLE OR IT HAS SMALL PART OF THE RUBBLE HAD CAME UP. SO PUT A NEW ONE IT. NOT DEALERSHIP ANOTHER WELL KNOWN GARAGE MACHANIC WHO HAS BEEN IN BUSINESS OVER 25 YEARS. I TOOK IT TOOK AUTO ADVANCE AND THE SAID THAT THEY DIDN'T FINISH SEALING THE GASKET ON THIS AREA. I DON'T WHAT'S GOING ON WITH MY THERMOSTAT EITHER.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- AKRON, OH
I HAD MY SPARK PLUGS CHANGED THE DAY BEFORE ON THE 7/06/2018 AS I WAS DRIVING ON HIGHWAY TO TAKE MY GRANDDAUGHTER TO CENTRAL STATE UNIVERSITY MY CAR STARTED TO SOUND LIKE A BIRD WHEN I PRESS ON THE ACCELERATOR IT STARTED TO SINGING. SO I MADE IT BACK HOME, BUT SOUND IT HAD PICKED UP, SO I CALLED BACK TO MACHANIC AND THEY TOLD ME TO BRING IT BACK IN AND THEY CHECKED AND SAID IT WAS MY WATER PUMP I BELIEVE. BECAUSE OF WHERE IT WAS DRIPPING. THEY TOLD ME WHAT IT WILL COST TO GET IT FIXED, THEY TOLD ME TO KEEP SOME WATER IN AS WELL ANTIFREEZE. SO THAT WHAT I DID, BUT I DON'T HAVE MONEY TO GET IT FIXED RIGHT NOW. THE FIRST PICTURE IS WHAT THEY FIXED WHERE IT SHOWS THE SOLID BLACK CAP, THEY REPLACED A GASKET BUT I DON'T KNOW IF THEU SILLED RIGHT TO KEEP IT LEAKING OR SOMETHING BEHIND WHERE YOU PUT MOTOR OIL IN. THE PICTURE SHOWS WHERE IT IS DRIPPING DOWN.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- ATLANTA, GA
"TAKATA RECALL"- THE DASH LIGHTS CUT OFF WHILE DRIVING. THE STREERING WHEEL LOCKS UP WHILE THE CAR IN DRIVING AT 70MPH. MESSASGE ABOUT THE ELECTRICAL STABILITY CONTROL POPS UP.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- THORNTON, CO
TIRE MONITOR SYSTEM, I HAVE HAD PROBLEMS WITH THIS SYSTEM EVER SINCE I PURCHASED MY CAR. EVERY ATTEMPT TO FIX IT HAS BEEN UNSUCCESSFUL. WHEN THE DEALERSHIP RESETS IT, IT GOES WONKY AND DISPLAYS INCORRECT INFO ABOUT TIRE PRESSURE AND LOCATION OF TIRE WITH THAT PRESSURE. IT RECENTLY SHOWED THAT ONE OF MY TIRES HAD A NO DISPLAY READING AND A "SERVICE TIRE MONITOR SYSTEM" ALERT. AND WHEN I TOOK IT IN FOR SERVICING, THEY TOLD ME ITS NOT COVERED BY ANY WARRENTY (WHICH I HAVE THE EXTENDED WARRENTY). THIS SEEMS TO ME TO BE A SAFETY ISSUE AS IT IS APPARENTLY IMPORTANT TO THE SYSTEM TO DISPLAY IT ON MY SERVICING SCREEN (AND AFFECTS MY GAS MILEAGE THAT AFFECTS MY EMISSIONS)! SO WHY ISN'T IT COVERED BY THE MANUFACTURES WARRENTY? WHY HAVE IT THERE AT ALL THEN!?PERHAPS IT IS A JOB SECURITY THING JUST TO BRING IN REVENUE. ITS B***S*** I THINK!!!
Source: NHTSA WEB SITE -
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2013 CHEVROLET CRUZE- FORT WORTH, TX
MY CHECK ENGINE LIGHT TURNED ON, SO I TOOK IT IN AND THEY SAID THE VALVE COVER NEEDED TO BE REPLACE. THE COST WAS $280.00 TO REPLACE IT. WHEN STARTING THE CAR THERE IS A LOUD CLANKING NOISE. THIS ONLY HAPPENS WHEN STARTING THE CAR. WE THOUGHT REPLACING THE VALVE COVER WOULD CORRECT THIS ISSUE, BUT IT DID NOT. THE CAR STILL HAS A REALLY LOUD CLANKING NOISE. ONCE THE CAR IS MOVING IT DRIVES FINE. (MANUAL SHIFT CAR) HOWEVER OUR FEARS ARE THAT IF SOMETHING BREAKS WHILE DRIVING DOWN THE FREEWAY, THAT IT COULD CAUSE ENGINE LOSS OR WORSE FREEZE IN THE MIDDLE OF CARS DRIVING 75MPH AND CAUSE A SEVER ACCIDENT. CAN Y'ALL PLEASE CHECK INTO THIS AND LET ME KNOW IF THERE HAS BEEN ANY RECALLS WITH THIS ISSUE?
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- CINCINATTI, OH
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 65 MPH, THE AIR BAGS ERRONEOUSLY DEPLOYED AFTER DRIVING OVER AN OBJECT IN THE ROAD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COLUMBIA CHEVROLET, 9750 MONTGOMERY RD., CINCINNATI, OHIO), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET CRUZE- HUBER HEIGHTS, OH
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 60 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JEFF WYLER EASTGATE AUTO MALL (1117 OH-32, BATAVIA, OH 45103, (513) 752-3447) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET CRUZE- NEW KNOXVILLE, OH
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT PULLED OVER ONTO THE SHOULDER AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (BUD CHEVROLET BUICK IN ST MARYS, OHIO, 419-954-0649) WHERE IT WAS DIAGNOSED THAT THE DRIVER ASSIST MODULES IN THE REAR OF THE VEHICLE WERE FAULTY AND CAUSED THE BLACKOUT ON THE INSTRUMENT PANEL. ON ANOTHER OCCASION, WHILE PULLING OUT OF A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND FELT VERY STIFF. THE SAME DEALER DIAGNOSED THAT THE BRAKE VACUUM PUMP NEEDED REPLACEMENT. THE FAILURES WERE BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET CRUZE- FOREST PARK, IL
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS BEING DRIVEN, THE 'AIR CONDITIONER TURNING OFF DUE TO HIGH ENGINE TEMPERATURE' WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. CURRIE MOTORS CHEVROLET (8401 ROOSEVELT RD, FOREST PARK, IL 60130, (708) 771-2600) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE