2018 CHEVROLET CRUZE Complaints

The contact owns a 2018 Chevrolet Cruze. The contact stated while attempting to start the vehicle, the Auto START/STOP failed to respond as intended. The contact stated that when the vehicle was restarted, there was a slightly shuddering noticeable. The vehicle was taken to an independent mechanic, but the vehicle was not repaired because the failure was related with an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

The contact owns a 2018 Chevrolet Cruz. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ECM. The vehicle was not repaired. After investigating the failure, the contact related the failure to Product Emission Recall 18239. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 99,000.

tpms light 3 tirees affected to expensive to replace Chevrolet needs to inquire about the life of the tpms system on their vehicles should last longer than 5 years.

UNKNOWN! I do not have much car knowledge but I do know that the transmission has blown in my 2018 Chevy Cruze two times and the shifter made a clicking noise that was very alarming. I have a video but the option to upload a file is only for pictures, I think the video is very crucial to understanding what I mean by clicking noise. The noise was would come randomly about 4 months after having the car. At the time I was [XXX] with no experience of even having my own vehicle and didn’t know I should have taken it back, now it’s too late because my warranty is up. This issue is common and many experts I’ve spoken to are aware that the Chevy cruzes have transmission issues. There was a recall for a “transmission bolt” I took my car to Chevy Cruze in Poughkeepsie New York for the recall and 18 days later my transmission blew. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is the second time the car will show reduced power and completely come to a slow speed without warnings. Previously GM had issues with the crude pedal and other systems related to the reduce I. Velocity. An investigation on either faulty parts is required as this is a major issue that can or could caused accidents. I had the issue looked and supposedly repair in December 2023 now the issues is back. I was driving in [XXX] and the speed reduced without warnings almost causing an accident. The repair has not even been 3 months and the car is faulty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Shortly after I merge onto a highway and pickup speed my cruze apears to be slipping gears. It does not do it every time but it appears to be happening increasingly often. It starts to shake violently, becomes hard to stear and refuses to excelerate even though the rpm's are rising significantly higher then they should be, leaving me going 35 - 40mph on a 65mph highway, it does not fully decelerate either. It happened the other day and the road speed was 65mph to start which my car wouldn't do then immediately became congested which is when I realized it wouldn't properly decelerate either, at least before I thought I coupd just pull over if it lasted to long. My car only has 22,000 miles on it and was certified pre-owned. It is regularly maintenanced as well. I have not taken it to be inspected just yet but that is my next step as I don't feel at all safe driving it in this condition.

The contact owns a 2018 Chevrolet Cruze. The contact stated that while making a turn, the vehicle went in another direction. While her son was driving at 2–3 MPH, making a turn, the vehicle went in another direction. The frame was rusted and secured with chicken wire. While her son was driving at 20 MPH and driving up the parking garage, the steering wheel was straight, but the wheel went towards the left, and he crashed into a pole. The vehicle was drivable. The air bags deployed and went to the floorboard. The ABS and stability track control. There were no reported injuries, police reports, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105, 000.

The vehicle first prompted that it had a recorded a misfire in cylinder 1. Changed the spark plugs and coil packs. Vehicle noted a misfire in cylinder 1gain and said service stabilitrak. Changed the pcv valves and other vacuum pieces on the valve cover along with the MAF sensor. Engine ran fine on test drive, then dumped oil on the ground as I was pulling back into the drive way. Gasket comes on the oil pan so that’s getting replaced next. Then I have to check the fuel pressure sensors and fuel pump to see if they’re failing because apparently GM has a points bulletin out about them not being so good. Plus hope the engine isn’t ruined when it lost all its oil.

The clutch peddle is low without pressure. Mine and my kids was in danger when the clutch was not working when I had a green light. I could not get my car to go into gear. My husband thought that maybe there was air in the lines but he is unsure. After pumping the clutch several times,probably 100 times my husband was able to get me to safety. Problem was reproduced with my husband 2 days later when he was stuck in Atlanta traffic. I did have a warning that said something about trac suspension. I am unable to remember what popped up. This incident has happened 3 times. I think there should be a recall out.

We have had this car for little over a 1.5yrs without any issues. Within the past 2 months, the vehicle has been malfunctioning, primarily the auto stop feature. On four separate occasions, when braking is engaged and bringing the vehicle to full stop, the engine cuts off, leaving all other components running, and the check engine light comes on. After approximately 1.5 hours of waiting, the engine turns on, the check engine light is gone and once it reaches the service center, diagnostics are unable to detect any issues. There are 3 calls on our account for our vehicle issue. The problem is that in every incident, the vehicle could not be recovered to have it at the service center within less than 2 hours to be properly diagnosed. When connected to the diagnostics, there isn't an indication of the malfunction. The first incident occurred May13,2023, at a stop light within 3 miles of the dealership, on our way to a family birthday party, 2 hours away. Service center was within an hour of closing, and asked we tow it there, they will investigate on May 15,2023, when they are open. After waiting in 90degree+ weather for AAA for almost 2 hours, (they said we would have to wait for 3 hours), I attempted to start the vehicle, and it turned over. We drove home and brought it to the service center, nothing on diagnostics. Frustrated, we left. Second incident occurred on July 5,2023, morning of my knee surgery. I was stranded on an off ramp at a light. We towed it to the dealership, again, and they were too busy to look at right away. By the next morning, it resolved itself. Again. Third incident occurred July 11, 2023, in Greensboro, after an appointment consulting on oral surgery and scheduling for my wife, in the parking lot of the office. We called the dealership, and for approximately 45 min. they tried to assist, no avail. 1.5hrs pass, it starts. AGAIN, doesn't register. Fourth incident on July 15, 2023, in my driveway. It started this morning. BEYOND frustrated.