2018 CHEVROLET CRUZE Complaints

View complaints related to 2018 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2018 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 CHEVROLET CRUZE
    - Bradenton, FL

    My 2018 Chevy Cruz has developed a sticky or tacky surface discovered when I was cleaning my interior. I used warm water and soap to clean all plastics. Tried to dry off my dash with paper towels and discovered the issue . My car has been garage kept since its purchase so I have no idea as my previous vehicles never had this issue.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET CRUZE
    - Dallas, TX

    Coming to a stop sign or red light the car won’t accelerate or will go in traction control making it difficult to move or not accelerate. Had 2-3 fuel leaks this year also having problems to keep the car going sometimes the max speed it will go is 20-40 miles n won’t go up unless u keep letting it slow down slowly n then accelerating n even after that it won’t make it above 60-70 miles it usually goes with no problem if its down hill since ur not pressing the gas or anything. Turning the air on also makes the car slow down other problems also is the gas running fast could just fill the tank n by the second day it will almost be over. Today the transmission gave up on me now I have no car to move around making it hard for me to go anywhere especially work since that’s how I make my money for living but with no car it’s a big problem.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET CRUZE
    - Wilmington, DE

    The contact owns a 2018 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the windshield wiper compartment inadvertently opened. There was a failure with the seat belts. The contact stated that the driver’s side seat belt was excessively loose, and the front passenger’s side seat belt was overly tight. The vehicle was taken to the dealer, where it was diagnosed and determined that the driver’s and front passenger’s seat belt assemblies had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,550.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 CHEVROLET CRUZE
    - Utica, NY

    Unknown. The car seems to stall or slip when accelerating as is misfiring. It cuts off in the middle of the streets after coming out of auto stop mode. Pcv valve keeps popping up as issue. I had the pcv changed o2 sensors checked cleaned throttle body and air filter changed. The car still gives same problem and engine power reduction keeps popping on dashboard.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET CRUZE
    - Easton, PA

    -The engine experienced internal failure resulting in low compression in cylinder 1. The failure has rendered the vehicle inoperable. The vehicle and engine are currently available for inspection upon request. The issue was diagnosed and confirmed by both an independent mechanic and an authorized Chevrolet dealership. Both identified low compression in cylinder 1 due to internal engine failure. The vehicle has been inspected by an independent mechanic and an authorized Chevrolet dealership at the request of General Motors. The vehicle became undrivable due to the engine issue. There were no significant prior warnings that would have indicated imminent internal engine failure. The check engine light turned on 2/9/26 and was first taken into a shop the next day, 2/10/26.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET CRUZE
    - Milford, MI

    The steering started to shake. The car seat started to shake as well. It felt very unsafe, but there was no serious injury. John from Feldman Chevrolet in New Hudson, Michigan said that there is a "Cylinder 1 misfire code". After the car started shaking, the engine light came on. John told us that the engine should be replaced.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET CRUZE
    - Rowland, NC

    Hesitate to change gears properly. Engine stalling. RPM will rive up. Sounds like the transmission wants to slip.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET CRUZE
    - Columbus, OH

    My vehicle would jerk while driving and sometimes not want to even go at a stop light when it turned green. Check engine light has been on. Even when I was at a stop light it would just start jerking forward. I took it to an automotive repair shop after replacing multiple parts on the vehicle. Automotive shop ran a compression test and said it failed. Internal cylinder issue. So the vehicle barely runs and I just got it close to three years ago.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET CRUZE
    - Greensburg, PA

    The car is making a whistling sound, the check engine light is on and it has low power. Also wanting to stall

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET CRUZE
    - Clemson, SC

    I own a 2018 Chevrolet Cruze, and the infotainment touchscreen system has completely frozen with the same error screen that many other Cruze owners have reported online. This is not simply a case of an unresponsive touchscreen — the system locks up with an identical error screen across multiple Cruze vehicles (different years and trims). The issue disables all touchscreen functions, including Bluetooth connectivity, media, phone integration, and certain vehicle settings. While FM radio may continue to play, the rest of the infotainment system is unusable. This creates both a safety concern and a defect pattern, because many modern vehicle functions are tied to the infotainment system. This is not a random failure — dozens of other Cruze owners have posted identical photos of the exact same frozen error screen on forums and complaint boards. That suggests a common underlying software or hardware defect, not isolated damage. The fact that it fails in the same way for so many vehicles indicates a systemic flaw that should qualify for a recall or manufacturer fix. General Motors has not provided any support or recall notice for this issue. Owners are being told to replace the entire infotainment unit at high personal cost, even though it is clearly a widespread design or programming defect. Approximate date of incident: [Insert when your screen froze first] Mileage at the time of incident: ~[Insert your odometer reading, e.g., 121,000 miles] Additional Notes: •Disconnecting/reconnecting the battery does not resolve the issue. •The error persists across resets, and no software update is available. •This is well-documented online, and the failure is identical across different Cruze vehicles, pointing to a recall-worthy defect.

    Source: NHTSA WEB SITE