2013 CHEVROLET CRUZE Complaints

View complaints related to 2013 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2013 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CHEVROLET CRUZE
    - LAKE HAVASU CITY, AZ

    WHILE ACCELERATING ON CITY STREETS, THE TRANSMISSION WENT INTO THE FOURTH GEAR AND HESITATED TO GO ANY FASTER. I THEN STOPPED ACCELERATING BUT THEN THE TRANSMISSION SLAMMED INTO THE THIRD GEAR AND REVVED HIGH UNTIL I PUSHED ON THE BRAKES AND THE TRANSMISSION SLAMMED BACK INTO THE FOURTH GEAR. THIS ISN'T THE FIRST OCCURRENCE. I HAVEN'T TAKEN THE VEHICLE TO THE DEALERSHIP FOR SERVICING.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - LOCKPORT, NY

    JUST BOUGHT THE VEHICLE AND WAS DRIVING AND KEPT HEARING A CLUNKING NOISE IN THE FRONT END AND NOTICED THE FROM ROTORS WAS INDICATING REPLACEMENT SO TOOK BACKTO DEALER AND THEY ALSO FOUND THAT THE FRONT STABILIZER LINK ON DRIVERS SIDE WAS SNAPPED IN HALF CAUSING OUTER TIE ROD NEEDING REPLACEMENT AND COULD OF CAUSED A CRASH AS YOU WOULD LOSE CONTROL OF VEHICLE ONCE OUTER TIR ROD DISCONNECTED.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - SEVERNA PARK, MD

    TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH IN INCLEMENT WEATHER, ANOTHER VEHICLE ATTEMPTED TO SWITCH INTO THE CONTACT'S LANE. AS A RESULT, THE CONTACT HYDROPLANED AND SPUN MULTIPLE TIMES CRASHING INTO SEVERAL TREES BUT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK AND SHOULDER INJURIES AS WELL AS BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET CRUZE
    - LIVONIA, MI

    ROUGHLY 6 WEEKS AFTER PURCHASING THIS VEHICLE, I STARTED HAVING INCIDENTS WHERE THE RADIO WOULD CUT OUT FOR 2-3 SECONDS AND THE INFOTAINMENT SCREEN WOULD GO BLANK. AT THE SAME TIME, THE "SERVICE STABILITRAK" MESSAGE MOMENTARILY APPEARS ON THE INSTRUMENT PANEL. THERE ISN'T A TREND TO WHEN THIS HAPPENS. SOMETIMES IT WON'T HAPPEN FOR A WEEK, OTHER TIMES IT WILL HAPPEN MULTIPLE TIMES IN A SINGLE DRIVE. LAST WEEK, THIS HAPPENED AND I ALSO LOST POWER STEERING AND COULD NOT STEER FOR WHAT FELT LIKE A COUPLE SECONDS. BASED ON THE CHEVROLET CRUZE CUSTOMER FORUM, THIS IS A FAIRLY COMMON PROBLEM AND OTHER'S HAVE ALSO LOST POWER STEERING PULLING OUT OF A PARKING LOT. THERE IS NOT A RECALL FOR MY SPECIFIC VEHICLE OR A PERMANENT CORRECTIVE ACTION THAT I'VE FOUND. IT HAS BECOME A SAFETY CONCERN AND GM SHOULD TAKE RESPONSIBILITY AND RECALL THE AFFECTED VEHICLES BEFORE POWER STEERING IS LOST AT HIGHER SPEEDS.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - SNELLVILLE, GA

    WHILE DRIVING THE VEHICLE POWER STABILITY FLASHES THE ELECTRICAL SYSTEM RESETS AND IF DRIVING YOU LOSE CONTROL OF THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - GRAND PRAIRIE, TX

    ENGINE LIGHT CAME ON , AUTO ZONE RAN IT AND CODE P0299. STATES IT THE TURBO/ SUPER CHARGER UNDERBOOST. 81,000 MILES. I HAVE ONLY HAD THIS VEHICLE 18 MONTHS. I DON'T RACE AROUND TOWN IN IT.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - WOODSTOCK, GA

    TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED WITH THE KEY REMOVED FROM THE IGNITION, IT ROLLED AWAY TWICE WITHIN 24 HOURS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET CRUZE
    - ALBANY, OR

    OWNER DRIVES THE VEHICLE FOR 10 MILES OR GREATER AND AFTER PARKING FOR SEVERAL MINUTES THE VEHICLE HAS A BURNING SMELL INSIDE. IT REMAINS FOR DAYS AT A TIME EVEN IF THE VEHICLE HAS NOT BEEN DRIVEN. THIS HAS OCCURRED SINCE OWNERSHIP. SECOND PROBLEM; BRAKES LOCK UP AFTER THE CAR IS WASHED AND PARKED FOR A FEW MINUTES. REMEDY IS TO STEP ON THE ACCELERATOR WITH THE VEHICLE IN GEAR (DRIVE OR REVERSE) AND PREPARE TO BRAKE IMMEDIATELY. IT TOOK 1000 RPM'S TO GET THE BRAKES RELEASED THIS TIME. IT HAPPENS EACH TIME THE CAR IS WASHED IN A STATIONARY POSITION. MILEAGE IS 27,000.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - COPLEY, OH

    THIS IS A RECURRING ISSUE THAT HAS BEEN GOING ON WITH MY CAR SINCE THE LIGHTS CAME ON THE FIST TIME. THE DEALERSHIP ACTS AS IF I DON'T KNOW WHAT I AM TALKING ABOUT. I HAVE WASTED SO MUCH GAS AND I TRANSPORT CHILDREN WITH AUTISM AT TIMES IN VA DC AND MD. I HAVE CONSISTENTLY COMPLAINED ABOUT THE STICKING THROTTLE OR ENGINE MISFIRE. PLEASE I FEAR FOR THE SAFETY OF MY CLIENTS AND MY FAMILY.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - COTTONWOOD, CA

    TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. UPON ACCELERATION, THE VEHICLE HESITATED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE