2013 CHEVROLET CRUZE Complaints
View complaints related to 2013 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2013 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CHEVROLET CRUZE- LOS ANGELES, CA
ALL THE WHEEL HUBS WENT BAD AT 40K MILES. THEY ALL MADE VERY LOUD VIBRATIONS WHILE DRIVING AT SPEEDS BETWEEN 25-75. THEY ARE SUPPOSED TO LAST 300K. NOT COVERED UNDER ANY WARRANTY.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- LOS ANGELES, CA
SINCE PURCHASE OF THE VEHICLE BRAND NEW IN 2013, CLUTCH HAS REPEATEDLY SMELLED LIKE BURNING CLUTCH AT RANDOM TIMES WHILE DRIVING IN 5TH AND 6TH GEAR AT HIGHWAY SPEEDS. THE DEALERSHIPS CLAIM THIS IS NORMAL. AT ABOUT 50K MILES WHILE DRIVING ON THE FREEWAY AT 60MPH IN 6TH GEAR FOR A PERIOD OF ABOUT 30 MINUTES, I STARTED SMELLING THE CLUTCH BURNING EVEN THOUGH I WASN'T SHIFTING AND DIDN'T HAVE MY FOOT ON THE CLUTCH. WHEN IT CAME TIME TO EXIT THE FREEWAY AND SWITCH GEARS THE CLUTCH WENT TO THE FLOOR AND I COULDN'T SHIFT INTO OTHER GEARS. I HAD TO PULL OVER AND TAKE MY CAR TO THE DEALERSHIP BY SHIFTING WHEN THE GEARS SYNCED. THE DEALERSHIP, KEYS CHEVROLET, IN VAN NUYS, TOLD ME I WAS RIDING THE CLUTCH AND CAUSED IT TO MELT AND WOULDN'T LISTEN TO ME ABOUT WHAT REALLY HAPPENED. MY LAST VEHICLE WAS A 1997 VW JETTA AND I TOOK THE ORIGINAL CLUTCH TO 157K MILES BEFORE TRADING IN FOR THIS CHEVY AND THE CLUTCH WAS STILL GOOD. I'VE BEEN A VALET FOR YEARS AND AN AUCTION COORDINATOR, I DON'T RIDE THE CLUTCH AND I CAN DRIVE ANY VEHICLE PROFESSIONALLY. THE 2013 CHEVY CRUZE LS HAS PROBLEMS. AFTER LOOKING ON THE CRUZETALK FORUMS, MANY MEMBERS HAVE FOUND THAT THE AMOUNT OF TRANSMISSION FLUID CHEVROLET PUTS INTO THEIR TRANSMISSIONS, ABOUT 2 QUARTS, IS NOT ENOUGH FOR 5TH AND 6TH GEAR AND THEY RECOMMEND PUTTING IN 2.5 QUARTS. CHEVROLET DENIES THERE IS A PROBLEM EVEN THOUGH THEY CAUSED MY CLUTCH TO MELT AND COST ME $1,800 TO FIX IT.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- YAKIMA, WA
WHILE DRIVING, THE RADIO SCREEN SHUTS OFF AND ON, SERVICE STABILITRAK WARNING COMES ON FOR 2 SECONDS THEN GOES AWAY. WHILE PARKED, THE TRUNK OPENED AUTOMATICALLY TWICE. DEALERSHIP RESET THE ELECTRICAL AND THE PROBLEM IS STILL OCCURRING. BASED ON MANY OTHER COMPLAINS AND THE PROBLEM HAS NOT BEEN RESOLVED, THIS VEHICLE IS A LEMON. I WANT MY MONEY BACK!
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- MACCLENNY, FL
STEERING LOCKED UP WHILE DRIVING DOWN ROAD. CAUSING AN ACCIDENT. WHILE DRIVING AT ABOUT 35MPH. STEERING WHEEL LOCKED UP ON ME AND I COULD NOT TURN AT A CURVE CAUSING ME TO SLAM ON BRAKES AND SLID OFF OF A DIRT ROAD INTO A DITCH AND TREE LINED AREA. DO HAVE POLICE REPORT AS WELL.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- LITTLETON, CO
I WAS TURNING WHEN THE INFORMATION CENTER WENT BLANK AND THE SERVICE POWER STEERING LIGHT CAME ON. IT BECAME VERY DIFFICULT TO STEER THE CAR. I PULLED OVER, TURNED THE CAR OFF, LOOKED UNSET THE HOOD. WHEN I RESTARTED IT WAS FINE. SPORADICALLY OVER THE PAST SEVERAL MONTHS THE INFO CENTER WOULD BLIP OUT AND THE SERVICE STABILITRAK LIGHT WOULD COME ON. THE DEALER COULD NEVER REPLICATE THE ISSUE. IT NEVER INVOLVED THE STEERING UNTIL NOW.
Source: NHTSA WEB SITE -
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2013 CHEVROLET CRUZE- WOOD RIVER, IL
THE CARS RADIO SCREEN WILL GO OUT AND THE STABILI CHECK COMES ON IT HAS HAPPENED MULTIPLE TIMES AND SOMETIMES WITH THAT THE CHECK ENGINE LIGHT WILL COME ON IT HAS HAPPENS ON ALL ROADS HIGHWAYS AND CITY ROADS IN MOTION AND WHEN STOPPED HAVE HAD AN INCIDENT WHEN THE CAR WOULD NOT TURN ON NOTHING WOULD WORK NOT EVEN THE LOCKS FROM INSIDE THE CAR HAVE HAD A LOT OF ISSUES WITH THIS CAR OTHER THAN JUST THIS AND I HAVE NOT EVEN HAD IT A YEAR
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- MILFORD, MI
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE VEHICLE WAS BEING DRIVEN IN A DARK ROAD AND AFTER SEVERAL ATTEMPTS, IT WAS ABLE TO RESTART. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AND THE PARKING ASSIST SERVICE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE NEGATIVE TERMINAL CABLE. THE CONTACT STATED THAT A WEEK LATER, THE VEHICLE FAILED TO START AND WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE LEFT DRIVER'S SIDE REAR PARKING ASSIST MODULE HAD WATER IN IT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET CRUZE- SEABROOK, TX
INTERMITTENTLY THE ANTI-THEFT LIGHT GOES ON, WITHOUT WARNING AT AN HIGH SPEEDS OR WHEN PARKED AND SHUTS DOWN ALL SYSTEMS, IMMOBILIZING THE CAR. THIS INCLUDES THE RADIO, STEERING, MOTOR. TWO DAYS AGO I WAS DRIVING AND THIS HAPPENED, THE CAR SHUT DOWN, I COULDN'T STEER OR DRIVE THE CAR, A VERY DANGEROUS SITUATION. THIS HAS ALSO HAPPENED WHEN TRYING TO START THE CAR, THE ANT-THEFT SYSTEM SHUTS DOWN THE CAR. THERE IS NO WAY TO KNOW WHEN THIS WILL HAPPEN. WHEN TAKEN TO AUTO DEALER, THE CAR WORKS FINE. THE CAR HAS 66,000 MILES. THIS HAS HAPPENED AT LEAST 6 TIMES, BUT THE LAST ONE WAS THE WORST, TRAVELLING AT HIGH SPEED AND LOSING CONTROL OF THE CAR. WHAT HAPPENED IS SIMILAR TO WHAT HAPPENED WITH THE IGNITION SWITCH IN COBALTS WHERE THE CAR JUST STOPPED, THAT IS PRETTY MUCH WHAT HAPPENED WITH ME.
Source: NHTSA WEB SITE -
2013 CHEVROLET CRUZE- OMAHA, NE
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING AT A HIGH RATE OF SPEED, THE VEHICLE LOST POWER. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED BEFORE ACCELERATING. IN ADDITION, WHILE THE VEHICLE WAS IDLING, THE ABS AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET CRUZE- GREENTOWN, PA
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE WINDOWS STARTED TO FOG UP AND THE CONTACT NOTICED THAT THE BLOWER MOTOR FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE