2013 CHEVROLET CRUZE Complaints

View complaints related to 2013 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2013 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CHEVROLET CRUZE
    - Charlotte, MI

    The contact owns a 2013 Chevrolet Cruze. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact coasted to the side of the road and stopped the vehicle. The contact stated restarted the vehicle after several attempts. The contact stated no warning light was illuminated. The contact stated there was white smoke coming from the exhaust. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired. The contact stated that the water pump failed again and was replaced; however, recently the water pump failed again. Additionally, the contact stated that there were electrical failures with the vehicle and the doors failed to lock as needed. The contact also stated that the steering wheel had locked up on several occasions. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET CRUZE
    - Suwanee, GA

    ABS system is failure. Stability, traction control. Catalytic converter failure, mileage reading failure.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - Belvidere , NJ

    Coming home from grocery shopping the night of Sept 3, 2023 the radio kept turning off then coming back on. I was on the highway about 20miles from home radio still turning on and off about every 5mins (go black/blank then light back up) and I had felt when i would accelerate it would as I would slightly go up hill. Once I jad got about 4miles from my house the radio went off once again and dash warning light said "Stabili Trak" and head lights had went off then came back on again. I just was grateful I was not to far from home since it was dark out and the lights were now Turning off too. The next morning (sept 4, 2023)since I did not have another vehicle and my son needed to get to football practice, I drove down the lane of my driveway and the dash warning light kept flashing, the window warning light said turn window on (so I rolled it back up and it turned off), radio kept turning on and off relentlessly, vehicle kept shutting off on me while driving before I even got down my driveway which is about 200 feet. I starred it back up and returned home. I made phones calls to drip it off in sussex NJ at service center where I had bought car as someone followed me(I did not have any problems the hour drive there/40miles) left a message on the voicemail regarding issue, checked to see of recalls though wasn't any. It was not safe to drive the way the car was, just with the only 1 warning dash signal in the middle of driving and headlights stop working them start to couldve caused accident then car turned off while I slowly drove down my driveway doing 7mph as well and I had my son in the car too. Very scary especially driving at night and that happens without much of a warning at 1st.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - Oklahoma City, OK

    The Water pump failed causing my car to almost stall out and overheating losing power and almost causing me to get hit

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - East Peoria, IL

    The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the vehicle failed to properly accelerate while the accelerator pedal was depressed; however, the RPM was rising. No warning light was illuminated. The vehicle was taken to be diagnosed. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested a full diagnostic test be performed. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET CRUZE
    - Cambridge City, IN

    The contact owns a 2013 Chevrolet Cruze. The contact stated that after his wife exited the vehicle and closed the front passenger’s side door, all the doors were erroneously locked, leaving the couple stranded outside of the vehicle. The tow truck service was called to the scene and was able the unlock the doors. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET CRUZE
    - Orlando, FL

    Was driving engine started to rattle, smoke out the tail pipe, check engine came on with a code that reports a rattle, with loss of engine power in the middle of the road nearly causing an accident. Mechanic reported internal engine failure. Oil and timing belt was change recently at direction of the maintenance schedule.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - Atlanta, GA

    My car constantly has coolant and oil leaks, a/c getting clogged , car is stalling while I drive if shutz off when I drive in stop and go traffic and will roll backwards if on a hill . Car constantly overheats. Turbo keep going out as well . Car currently isn’t running

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - Louisville, KY

    For the last couple of months my Chevy Cruze LT 1.4L turbo engine has been having severe cooling issues making my car overheat in a little amount of time. I drive 20 minutes back and forth to work and everytime I get to work or get home from work I find myself having to fill up with antifreeze again and again and again. I’ve replaced the water pump and multiple hoses. And now I have to replace more hoses.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - Pittsburgh, PA

    I was on my way home, its a 15 minute drive, I was about 5 minutes from home, I was on 279 North doing 50 mph, no warning at all the gas pedal started to lock, then the brakes and steering wheel. Next thing I sern was a flame out of my exhaust and smoke under my hood. I thought the car was going to burn up. No check engine light came on, no warning lights, NOTHING, had to get it towed off the highway. My Car only has 50,000 miles on it. This happened on the highway, luckily it was around 11pm and not ti busy, & could of been deadly. My engine blew the pistons out of it from what Im told! Safety Hazard!

    Source: NHTSA WEB SITE