2013 CHEVROLET CRUZE Complaints

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE VEHICLE ABRUPTLY STOPPED MOVING. THE CONTACT DISCOVERED THAT THE FRONT AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,200. UPDATED 08/11/14*LJ THE CONSUMER STATED THE AIRBAG WAS REPAIRED ON JULY 14, 2014. UPDATED 08/18/2014 *JS

INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF DURING TURN. LACK OF POWER STEERING LASTED APPROXIMATELY 30 SECONDS. *TR

INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF ON INTERSTATE. LACK OF POWER STEERING LASTED ABOUT 30 SECONDS. *TR

INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF DURING TURN. LACK OF POWER STEERING PERSISTED APPROXIMATELY 30 SECONDS. *TR

I WAS AT A VERY BUSY FOUR WAY STOP INTERSECTION, WHEN I ACCELERATED FROM THE STOP SIGN, I HEARD A GRINDING SOUND AND HAD NO POWER IN DRIVE OR REVERSE. I PUT THE CAR IN PARK AND STILL CONTINUED TO ROLL BACKWARDS. I HAD A VERY LONG LINE OF CARS IN BACK OF ME AS IT WAS 8:00 IN THE MORNING RUSH HOUR. I HAD NO CONTROL AND HAD TO TRY TO PUSH THE CAR (BY MYSELF) TO THE SIDE OF THE ROAD. I WAS HORRIFIED AS THIS HAPPENED WITH MY BRAND NEW CAR. I HAD TO WAIT OVER AN HOUR FOR A TOW TRUCK TO TAKE THE CAR TO THE DEALER. THE DEALER CALLED ME LATER THAT DAY TO SAY THAT MY RIGHT FRONT AXEL IS BROKEN AND THAT THERE WAS A RECALL ON THIS CAR. THE DEALER THEN EXPLAINED THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS PROBLEM AND I COULD BE IN A RENTAL FOR MORE THAN A MONTH. I AM EXTREMELY UPSET THAT I WAS NOT NOTIFIED OF THIS RECALL AND HAD BEEN DRIVING THIS CAR WITH MY TWO CHILDREN IN IT WHILE GM KNEW ABOUT THIS FOR MONTHS. HOW IS THIS SAFE? I CAN'T PUT INTO WORDS HOW MAD I AM THAT GM PUT MY FAMILY IN THIS CAR WITH THIS SAFETY ISSUE. I'M GLAD THAT MY KIDS WERE NOT WITH ME WHEN THIS HAPPENED, BUT MY FEARS ARE THAT THIS COULD HAVE HAPPENED ON THE HIGHWAY WITH THEM IN THE BACK SEAT. I AM CONTACTING GM, BUT I WON'T STOP UNTIL THIS IS RESOLVED. I AM TELLING EVERYONE I KNOW AND SOCIAL MEDIA ABOUT THE CRUZE RECALL AND THAT IT ISN'T SAFE TO DRIVE. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V151000 (POWER TRAIN), AND STATED THAT THE PART NEEDED FO THE REPAIR WAS UNAVAILABLE. THE VEHICLE REMAINED AT THE DEALER, WHO WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

I LIVE IN A COLD CLIMATE. WHILE DRIVING I GET A VERY STRONG ODOR OF ANTI-FREEZE OR MOTOR FUMES THAT ARE INSIDE THE CAB OF THE VEHICLE. IT DOESN'T MATTER IF THE HEATER FAN IS ON OR OFF, THE ODOR STILL GETS INSIDE THE CAR. I HAVE HAD IT TO THE CHEVY DEALER THAT I PURCHASED THE CAR FROM AND WAS FIRST TOLD THERE WAS NOTHING WRONG. THE SECOND TIME THEY REPLACED THE INSIDE CAB FILTER, WHICH ISN'T COVERED BY THE WARRANTY, AND IT STILL SMELLS. MY COMMUTE TO WORK IS 1 HOUR AND WITHIN 10 MILES I HAVE BEEN GETTING SICK TO MY STOMACH AND HEADACHES. THE CAR IS GOING BACK TO GARAGE AGAIN TODAY FOR THE 3RD TIME AND I AM PREDICTING THEY WILL AGAIN CHARGE US TO REPLACE SOMETHING THAT WON'T FIX THE PROBLEM OR SIMPLY TELL US THAT NOTHING IS WRONG. *JS

WHEN CAR WARMS UP. SITTING AT LIGHT STOPPED CAR FEELS LIKE ITS STILL MOVING FORWARD .DEALER SAYS IT IS NORMAL. FEELS LIKE TRANSMISSION IS MOVING FORWARD WHEN STOPPED AT LIGHT. DEALER DID NOTICE PROBLEM & SAID IT IS NORMAL. I DON'T THINK THIS IS NORMAL. *TR

LETTER FROM CONGRESSMAN JOHNSON ON BEHALF OF CONSTITUENT RE 2013 CHEVY CRUZE. *SMD THE CONSUMER STATED THERE WAS VERY LITTLE HEAT IN THE VEHICLE. THE TEMPERATURE GAUGE FLUCTUATED, AND THE WINDOWS AND INSTRUMENT PANEL WOULD FOG UP. *JB UPDATED 04/28/14 *JB

FOR GM RECALL 2014079, REGARDING A POTENTIAL FRONT AXLE RIGHT HALF FRACTURE, HOW CAN DRIVERS, PASSENGERS, AND OTHERS ON THE ROAD BE CERTAIN THAT A ONE-TIME POINT-IN-TIME INSPECTION GUARANTEES THAT THIS FRACTURE WILL NEVER OCCUR? I RESPECTFULLY REQUEST THAT NHTSA REQUIRE GM TO PERFORM PERIOD FREE INSPECTIONS FOR THIS RECALL (E.G., EVERY 5,000 MILES) TO ENSURE ONGOING SAFETY. *TT