2013 CHEVROLET CRUZE Complaints

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES DID NOT RESPOND WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS RECOMMENDED THAT THE BRAKES AND CALIPERS BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 5,800.

NOTICED A COOLANT (ANTIFREEZE) ODOR WHEN THE HEAT IS ON. I DON'T NOTICE IT ALL THE TIME, SOME DAYS THERE'S A STRONGER ODOR THAN OTHERS. PLENTY OF INFO ON OTHER WEBSITES WITH SAME ISSUE. (CRUZETALK.COM) *TR

STEERING BECOMES "NOTCHY/STICKY" WHILE DRIVING, MORE NOTICEABLE AT HIGHER SPEEDS. I DRIVE 40 MILES ONE WAY TO WORK AND NOTICE THIS ABOUT 95% OF THE TIME. WHEN THE TEMPERATURES ARE IN THE SINGLE DIGITS THE STEERING SEEMS TO BE FINE. DEALERSHIP CANNOT REPRODUCE THE SYMPTOMS. THEY NEED TO DRIVE IT FOR MORE THAN A MILE. PLENTY OF DISCUSSIONS ON OTHER WEB SITES WITH THE SAME ISSUES. (CRUZETALK.COM). *TR

CAR HAD LOUD NOISE DRIVING THROUGH AN INTERSECTION AND LOST GEAR. TRANSMISSION WOULD NOT GO INTO GEAR OR PARK. *TR

TOOK THE CAR TO DEALER FOR CAR WASH ,AFTER DOING COMPLIMENTARY MULTI POINT INSPECTION THEY CALLED ME AND TOLD ME MY WATER PUMP WAS LEAKING.THEY REPLACED THE WATER PUMP ON A CAR WITH ONLY 10801 MILES. *TR

2013 CHEVY CRUZE AT HIGHWAY SPEEDS SEEMS TO HAVE THE STEERING LOCK OR BECOME "STICKY". PROBLEM IS MOST NOTICEABLE AT SPEEDS ABOVE 50 MPH. IT BECOMES DIFFICULT TO MAKE MINOR CHANGES IN DIRECTION WHEN TRYING TO KEEP THE CAR IN THE LANE OF TRAFFIC. THE "LOCK UP" SEEMS TO BE WORSE WHEN CORRECTING TO THE LEFT COMPARED TO CORRECTING TO THE RIGHT. THIS BECOMES A REAL CONCERN WHEN DRIVING ON ICY OR SNOW PACKED ROADS AS I FEAR A LOSS OF CONTROL WHEN OVERCORRECTION DUE TO THE "STICKY" STEERING. *TR

AT HIGHWAY SPEEDS >55 THE STEERING WHEEL GIVE RESISTANCE WHEN TURNING THE WHEEL TO THE RIGHT TO MAKE MINOR LANE CORRECTIONS. WHEN YOU GET PAST THE RESISTANCE THE STEERING OVER CORRECTS WHICH CAUSES YOU TO SWERVE. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZ. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN A SECOND VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, BACK, NECK, LEFT GROIN AND LEFT SHOULDER. ADDITIONALLY, THE CONTACT SUSTAINED BLURRED VISION AND NUMBNESS IN THE LEFT ARM. THE PASSENGER SUFFERED INJURIES TO THE HEAD, BACK, NECK, RIGHT SHOULDER, NUMBNESS TO THE RIGHT ARM AND BLURRED VISION. BOTH THE CONTACT AND THE PASSENGER WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS DIAGNOSED AT THE DEALER BUT NO INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6000.

AFTER CHANGING OIL FILTER, OIL SPRAYED IN ENGINE COMPARTMENT APPROXIMATELY 10 MINUTES INTO DRIVE, CAUSING A FIRE IN THE ENGINE COMPARTMENT. ALL OCCUPANTS WERE SAFE, BUT THE DAMAGE IS EXPENSIVE. WIRING HARNESSES, AS WELL AS MASTER CYLINDER WERE MELTED. THE TOP MOUNTED FILTER IS A PLEATED CARTRIDGE THAT SNAPS INTO A THREADED PLASTIC OIL FILTER CAP. A BLUE O-RING, INCLUDED WITH THE FILTER, SLIPS OVER THE PLASTIC OIL FILTER CAP, PAST THE THREADS. THE ISSUE SEEMS TO THAT TWO "GROOVES" EXIST AFTER THE THREADS TOWARDS THE END BY THE FLANGE. IF THE O-RING IS PLACED IN THE WRONG LOCATION (I.E. ALL THE WAY TO THE END) THIS PROVIDES AN INADEQUATE SEAL, POSING A FIRE HAZARD AS DESCRIBED ABOVE. CORRECT PROCEDURE IS TO APPLY THE BLUE O-RING ON THE SECOND TO LAST GROOVE IMMEDIATELY AFTER THE THREADS. BASICALLY, IF AFTER TIGHTENING THE OIL FILTER ASSEMBLY THE BLUE O-RING IS VISIBLE, IT'S IN THE WRONG LOCATION. SOURCE: LOCAL DEALER. THIS IS NOT RELATED TO THE PLASTIC SHIELD MODIFICATION ADVISED IN A PREVIOUS SERVICE BULLETIN FROM GM REGARDING THE 2011-12 MODEL YEARS. *TR

BACKING OUT OF DRIVE--SEAT BELT ON-CAR SPED UP AT RAPID ACCELERATION--NO CONTROL-RAN INTO TELEPHONE POLE--BRAKED NO RESULTS. CAR CIRCLED IN ROAD AND CROSSED ROAD--TRIED SHIFTING. NO RESULT TURNED OFF IGNITION JUST AS CAR WAS TO STRIKE A BIG TREE . CAR STOPPED. PASSENGER SIDE OF CAR BADLY DAMAGED WHERE I HIT POLE. *TR