2013 CHEVROLET CRUZE Complaints

View complaints related to 2013 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2013 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CHEVROLET CRUZE
    - Magnolia, KY

    Thermostat housing has been replaced 4 times, it is still over heating and wont allow ac to work. That keeps the fan running nonstop. As soon as its replaced it burns out in 1 day.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - edison, GA

    The car overheated constantly and was taken to a mechanic everytime. Mechanic tried a few things and to no avail. Warped head replaced and it continued to do it. Replaced the entire motor and the second motor now wont even start after it overheated. We had many people look at it and no one could figure out what the problem was. The car would turn off at times or lock up and you would have to pull off road https://www.cruzetalk.com/threads/engine-overheating-coolant-engine-not-starting.123329/ https://repairpal.com/have-2013-chevy-cruze-car-overheated-last-night-wont-start-help-please-593 https://www.vehiclehistory.com/questions/what-are-some-of-the-2013-chevy-cruze-overheating-problems-230053 https://www.edmunds.com/chevrolet/cruze/2013/consumer-reviews/ According to a ranking of 87 Chevrolet generations by their reliability ratings on ChevroletProblems.com, the first-generation Chevy Cruze sedans from 2011 to 2015 ranked dead last. What Chevy Cruze problems make this car the worst Chevrolet model to buy? https://www.motorbiscuit.com/why-the-cruze-is-the-worst-chevy-vehicle-to-buy/ "Coolant leaks related to engine and lower transmission. Found immediately after warranty ran out. Later incident, coolant reservoir emptied resulting from a leak." Anonymous, WI (2013 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)https://www.consumerreports.org/cars/chevrolet/cruze/2013/reliability/#body_integrity

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - High Point, NC

    With no warning my car started to overheat while traveling home from the Eden rest stop in NC two weeks ago. I have replaced my thermostat and radiator/overflow cap. I never had any warning to let me know that my car was starting to overheat. My check engine light never came on! And my car just shut off on me when leaving work this afternoon in the middle of 5 o’clock traffic on Eastchester Dr in High Point, NC. I noticed that I had no coolant and there was no sign of leaks anywhere!

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - Stone Mountain, GA

    MULTIPLE INCIDENTS OF OVERHEATING SPANNING OVER THE PERIOD OF A FEW YEARS NOW: WATER PUMP, COOLANT HOUSING, VALVE COVER GASKET, AND MOST RECENTLY TURBO CHARGER COOLANT LINES HAVE ALL BEEN REPLACED. HAVE NOT CONTACTED MANUFACTURER BECAUSE THE INFORMATION EVERYWHERE SAYS THERE ARE NO RECALLS FOR THIS OBVIOUSLY VERY COMMON PROBLEM! DOESN'T SEEM FAIR AT ALL. THIS ISSUE HAS LEFT ME STRANDED IN TRAFFIC, ON SIDE OF HIGHWAYS, HAVING TO CALL SOMEONE COUNTLESS TIMES, NOT TO MENTION THE REPAIR AND ALTERNATE TRANSPORTATION FEES. I MEAN, WHAT DOES IT TAKE TO MAKE SOMETHING IMPORTANT ENOUGH TO ISSUE A RECALL FOR?!?!!

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - Dallas, TX

    Water pump, cooling system. There’s a recall on this system already but not for my vin. The service bulletin describes 100% off issues im having yes manufacture will not help because my vin isn’t attached to service bulletin. Car over heat constantly, I’ve pretty much replaced the entire cooling system twice now. Airbags also faulty. The entire passenger side of vehicle was hit by fedex truck not long after being rear-ended and an adjuster claiming car 95% totaled,( yet still ended up rebuilding it) no airbags deployed in both situations

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - Slinger, WI

    The contact owns a 2013 Chevrolet Cruze. The contact stated while driving 65 MPH, the Blind Spot Detection system failed to recognize another vehicle while switching lanes. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing both side detection systems to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the side detection system warning light was illuminated. The contact took the vehicle back to the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and also made them aware of the failure. The vehicle was not repaired. The contact stated in 2020 he took the vehicle to Uptown Chevrolet (1101 E Commerce Blvd, Slinger, WI 53086: (262) 297-4471) and also made them aware of the failure. The contact stated that the failure also affected the rear camera and there were multiple warning lights illuminated. The contact stated he had the vehicle repaired approximately 8 times in total. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET CRUZE
    - Weatherford, OK

    Vehicle is consistently overheating and needing replacement parts to prevent overheating. Sept 2019 Chevy replaced the water outlet housing. June 2020 Chevy replaced the water pump because car was overheating Now the head gaskets are damaged and car is unuseable. Vehicle is consistently overheating every year and needed repairs. Vehicle does fit the criteria for 2013-2014 Chevy Cruze recall, however the car does not have a turbo engine.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - Claymont, DE

    The contact owns a 2013 Chevrolet Cruze. The contact stated while driving 25 MPH, the defroster became inoperable while driving in inclement weather. There were no warning lights illuminated. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 53,775. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET CRUZE
    - Lock haven, PA

    Complete engine failure whole driving under normal conditions. Vehicle had all old changes. Engine blown at 98452 miles

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET CRUZE
    - Saint Louis, MO

    Countless oil leaks - replaced the valve cover /gasket and solenoids and countless other parts to stop the oil leak when it was coming from the intake manifold PVC system - I even replaced the turbocharger.

    Source: NHTSA WEB SITE