2018 CHEVROLET EQUINOX Complaints

The contact owns a 2018 Chevrolet Equinox. The contact stated while driving 20 MPH, and attempting to stop at a stop sign, the brake pedal was depressed, and the vehicle failed to respond. No warning lights were illuminated. The contact made a left turn into a parking lot and became aware that there was brake fluid leaking from the vacuum pump where it was attached to the engine. The vehicle was towed to an independent mechanic where it was diagnosed that the vacuum pump had failed. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 19V645000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was notified of the failure and a case was opened. The failure mileage was 130,000.

On or about 10/10/24 …2018 EQUINOX my SRS light came on my digital control along with the body holding a ball indicating the I had an airbag(s) issue. I immediately called my dealership that wanted me to bring it in (a week later) and cost to put it on the machine would cost $180 for diagnostics. Later the next day, honked my hour..everything back to normal. Next morning, back on. Est costs to fix$1,000 approx. no accidents. No other issues. Diag indicates R/FRT & L.RT AIRBAG SENSOR needs replace. NHTSA #10137388 & 10164117 cases

The contact owns a 2018 Chevrolet Equinox. The contact stated while driving 60-65 MPH, the brakes became inoperable. The brake pedal failed to depress as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vacuum pump to the brake booster was inoperable. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

Purchased the car on 10/20/2023. Since that time it had 7 check engine lights with the P2459 code for Diesel Particulate Filter Regeneration Frequency. The car has powered down 3 times and been repaired several times, for things NOT that code. The vehicle is currently powered down at the dealership where purchased, as I attempt to mediate repairs and costs. I have spent $9398.73 in repairs, Uber’s, rentals, car payments, and warranty payments. And, I am still without a working vehicle.

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was leaking oil. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the oil pan had rusted and caused the failure. The vehicle was not repaired. The contact was informed that the part to do the repair was on back order. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,000.

I'm writing to request an extension of the recall for the Brake Vacuum Pump issue and seek compensation for repairs on my 2018 Chevy Equinox. In November 2023, while exiting [XXX] in Warwick, RI, my brakes failed despite full pressure. I had to steer into the breakdown lane and eventually stopped in a parking lot. At the time, I was nine months pregnant and extremely shaken. After stopping, the vehicle exhibited erratic behavior and not stopping, entering "limp mode." The car was towed to a local mechanic who initially thought the brakes were at fault. It was later diagnosed at Sullivan Tire that a "catastrophic failure of the Brake Vacuum Pump" caused camshaft damage, leading to repair costs of $3,197.17. The mechanic stated this failure was unprecedented for a vehicle with only 64,271 miles. I discovered that a recall for this issue exists but does not cover the 2018 Equinox. Many owners of this model have reported similar problems. Requests: Recall Extension: Please extend the recall to include the 2018 Equinox and other affected models to prevent further incidents. Compensation: I seek reimbursement of $3,197.17 for repairs. I have documentation and faulty parts available for inspection if needed. I have contacted Chevy and they have not been helpful, and this needs to be filed for a full recall. Attached are the repair invoice, proof of faulty parts, and links to related complaints. I look forward to your prompt resolution to prevent future issues for consumers. I still have the damaged parts for proof failure in my possession. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Without warning my brakes just stopped working, had to push all the way to the floor and even then barely stopped. There were no warnings or lights.

When put in drive it does move when gas pedal is pressed for a couple of seconds, and also when I come to a stop and the start ans stop feature activates it stalls as well with the D flashing. The engine light comes on as well.

Was parking and the brake went hard without warning. Using both legs pressing as hard as I could, but the brakes would not work. Had to tow this to a repair shop - No warning light at all. Brought to the shop, they confirmed a faulty vacuum pump that had gone completely bad. Very dangerous!

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving approximately 50–60 MPH, the brake pedal was firm while depressed, and the vehicle failed to stop immediately. The contact stated that the infotainment screen was blank. The contact made a right turn and coasted the vehicle to the residence. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact related the failure to the electrical system. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 64,000.