2018 CHEVROLET EQUINOX Complaints

View complaints related to 2018 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 390 complaints submitted for the 2018 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 CHEVROLET EQUINOX
    - Centreville, MD

    The vacuum pump that provides brake assist failed without any prior warning. This resulted in an inability to properly stop the vehicle. This could have resulted in serious injury or death, but we were fortunate that the failure occurred at night in an area where there was no traffic or pedestrians. This failure appears to be similar to a previous recall that affected slightly earlier model years of GM cars and trucks. The vacuum pump was replaced and corrected the problem.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET EQUINOX
    - Chassell, MI

    Vacuum pump for brake booster failed. Lost braking power. Caused debris to be injected in to engine. Caused camshaft failure. Dealership confirmed, and inspected. Check Engine light and Reduced Engine Power message at time of failure. Slight rear brake pulsation 1/2 hour before. I thought it was just moisture/rust on the rotor as the car had been in the body shop for 2 months following a deer collision.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET EQUINOX
    - SHELBY TWP, MI

    1. My brakes failed as I was getting off the highway and I flew past my turn. There was no warning light at the time of the failure and there was no prior indication or warning that there was an issue with the brake booster vacuum pump, sensor, and vacuum line. 2. Luckily it was around midnight and no one was on the road and I was able to roll to a stop about 200-300 yards past where I wanted to turn. If the failure had happened during the day it would have resulted in a crash involving myself and possible another vehicle or building. 3. I have read similar stories to my own online and almost all instances I read involved a crash. 3/4. The dealership found the problem and fixed the problem, but very very expensive fix. 5. No Warnings of any kind before or after the the failure. The brakes failed in real time (out of the blue). There was nothing before, during, or after. Didn't even know this was a concern as an Equinox owner.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET EQUINOX
    - Gilbert, AZ

    A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET EQUINOX
    - Excelsior, MN

    When washing the vehicle through a standard car wash (Mister) in Minnetonka, MN 55345. The vehicle takes on gallons of water. This seems completely inappropriate. A car built in 2018 should be able to be washed. Taking on gallons of water on all areas of the floor board is unacceptable and ultimately a quality concern for mold and rust longer term.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET EQUINOX
    - Seabrook, TX

    The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET EQUINOX
    - Lancaster , OH

    I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.

    Source: NHTSA WEB SITE
  • 2018 CHEVROLET EQUINOX
    - Hickory, NC

    The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at approximately 30 MPH and coming to a traffic signal, he depressed the brake pedal and felt extreme resistance. The brake pedal would not depress and the contact stated he observed a warning that stated "brake system fault." The contact ran through the intersection and crashed into a vehicle that was crossing the intersection on the rear passenger side quarter panel. The contact stated that the other vehicle stopped, his vehicle continued through the intersection, and was stopped by the curb on the opposite side of the intersection. The contact stated that the entire front end of his vehicle was damaged, both headlights were fractured and the front bumper had detached. The contact stated that all the front and side air bags had deployed. The contact reported he had sustained minor scratches on his arms and legs and a minor abrasion on his left arm. The contact and the other driver refused medical treatment. The contact stated that the police were on the scene and filed a report. The contact stated that both vehicles were towed away from the scene of the crash. The contact's vehicle was towed to an impound lot and had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 CHEVROLET EQUINOX
    - White Oak, PA

    The contact owns a 2018 Chevrolet Equinox. The contact stated that after the vehicle was taken to receive brake service, the parking brake warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle was stuck in relearn mode and that the EBCM pump valve failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed of an unknown TSB related to a recall then advised to contact the NHTSA Hotline. The failure mileage was approximately 64,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 CHEVROLET EQUINOX
    - Irving, TX

    The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle failed to remain running after being started. While depressing the brake pedal, the vehicle was slow to respond. The contact stated that his brother used an ODB scanner and retrieved DTC codes: P0017 (Crank shaft Phaser, Exhaust Camshaft, Valve Cover Gasket), P1556 (Variable-Solenoid), P0011 (Camshaft), PO0014 (Engine), and P2227 (Turbo Charger). The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the timing chain, cam shaft, brake booster, and vacuum pump. The contact called the local dealer, who stated that there was no coverage for the repair under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 182,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE