2020 CHEVROLET EQUINOX Complaints

View complaints related to 2020 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2020 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 CHEVROLET EQUINOX
    - West, MS

    Power Train: I purchased a 2020 Chevrolet Equinox LS in January 2023. For the past 4 to 7 months the vehicle has completely lost power in traffic several times and I'm not talking about AutoStop and Start, the battery life was great, with no dead cells at all. The vehicle went dead, absolutely no power source inside or outside the Equinox, the SUV could not be placed in neutral to move it out of traffic, nor would the remote key work. The Equinox remained in this mode for approximately 20 minutes. During each incident, the vehicle displayed no warning signs or check engine symbol on the dashboard display before or after each episode. Fuel/Propulsion System: Upon placing unleaded fuel in the vehicle and starting up the ignition, the SUV would start vibrating, sputtering, jerking, and popping sounds. Also, while driving the vehicle upon acceleration at times it seems as if fuel isn't reaching the engine. Brakes: Service Brake Assist may illuminate randomly on the dashboard while on the interstate. These issues has placed and caused my family and I to be in great danger. This is my primary vehicle and I purchased this vehicle because I believed in the reliability of the GM Chevrolet Brand. Not an accident waiting to happen. Yes, the vehicle has been inspected, but please remember if NO CHECK ENGINE LIGHT is illuminating on the dashboard the issues can not be assessed properly!

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Bradford, VT

    When first breaking on the exit ramp after a 2 hour ride on highway the rear breaks made a loud grinding sound & took longer to stop with 2 cars in front of mine. I put flashers on & pulled as far to side of road incase I was unable to stop at the bottom of the exit (down hill) to avoid collision with the 2 cars in front of me. Previously my vehicle shown no signs of any issues. There were no sounds coming from breaks, no issues slowing down or stopping, & no lights on dashboard to indicate an issue of any kind. I looked my Chevy Equinox up and saw that there was an isdue with the rear calipers and many had been reported and recalled. My VIN doesn't show my calipers have been recalled. However, the GM site states if there is an issue with the rear breaks/ calipers to report it and Chevy will repair the issue. Many Chevy Equinox owners have taken to the internet to report the same issue, there are also reports that only 166 were recalled. This is clearly a manufacturing error and not normal wear & tear. I bought my 2020 Equinox brand new in 2021, it was unsold in 2020. Please help myself & the other Chevy Equinox owners make Chevy take responsibility & fix this error before people are injured or killed because our breaks give out unexpectedly.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Hudsonville, MI

    The car shakes between 30-40 MPH, with or without acceleration. I’ve done a lot of research on this issue many people are having the same issue and can’t find a solution.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Greenfield, WI

    While driving down the road, my car completely stopped in the middle of traffic. It would not move, and I was stuck in the middle of the road. This is a safely issue because it could have caused a multiple vehicle pileup as my car came to a sudden halt and I was unable to move in the middle of traffic. The vehicle was towed to a Chevrolet dealership. It was determined by Chevrolet that the fuel pump module was not sending the proper signal to the fuel pump. The fuel pump module was replaced. There was no warning lamps, messages, or symptoms prior to the incident.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Roscoe, IL

    I received a service brake module warning and then the vehicle became difficult to stop. I was not traveling at typical highway speeds at the time, but I was on the highway. After applying extensive pressure on the brake pedal to stop, the engine lost power and stalled. It was towed to a dealership and determined that vacuum booster pump experienced a catastrophic failure.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Oak Creek , WI

    I was driving and the “service brake assist” light came on and I then the brake pedal became stiff and so hard to push! I was driving on the expressway and almost couldn’t stop my car. No warning at all. It happened as soon as the light came on.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Virgie, KY

    The same part that is causing a recall for 2021-22 models just went out on my 2020. Why aren't the 2020's recalled? This is causing it to be hard to get the part. It's the fuel pump control module. 2020's need to be included in this recall. My car is only 4 years old, and is just past the warranty (47k miles). I should not be having such trouble with it.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Graysville, TN

    I was operating the vehicle when it suddenly shut off in traffic. I attempted to restart the vehicle and received a "reduced engine power" and "Service brake assist" message. The vehicle had a clunky noise and failed to restart. Upon inspection at the dealership, I was told that the vacuum pump inside the engine had exploded and sent metal components throughout the engine system. No previous issues or warnings were present prior to this failure. This is a safety issue as the vehicle gave no warning signs of issue and shut off in the flow of traffic with very little ability to brake or steer out of the way.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - PITTSBURGH, PA

    Adaptive cruise turn off and vehicle immediately decelerates. When traveling at highway speed with someone following closely behind you there is no warning that you’re decelerating. Also when this happens all cameras are off.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Paris, IL

    The Vacuum pump has exploded 3 times, twice under warranty and now outside warranty. This time it has taken out the camshaft.

    Source: NHTSA WEB SITE