2020 CHEVROLET EQUINOX Complaints
View complaints related to 2020 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2020 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 CHEVROLET EQUINOX- Mentor, OH
The contact owns a 2020 Chevrolet Equinox. The contact stated that occasionally while at a red light or while stopped, the vehicle hesitated for approximately 10 to 15 seconds to move while the accelerator pedal was depressed. The vehicle then accelerated. The vehicle was taken to the local dealer, who was unable to retrieve a fault code. There was no warning light illuminated. The manufacturer was contacted by phone, and an email was sent to the president of GM. The failure mileage was approximately 109,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET EQUINOX- Durham, NC
The electrical system just stopped working it is throwing up false alerts of driving systems and brake assist, and then the air conditioning on/off button doesn’t respond defrost nothing lights up or comes on.
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Absecon, NJ
Vacuum pump, brake asst light. And more unknown because it is still under repair.
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Cahokia, IL
Engine power reduced Car will not accelerate Jerks after a long stop Have replaced engine and transmission same problem occurred
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Evansville, IN
Car failing to accelerate properly when pushing gas peddle to floor, delay for couple seconds/ longest was 30 seconds before car registered need to move. No defined time its happening intermittently, no warning or codes populating for issue. Recent issue Car was only registered 5 mph after pulling into street from a parking lot with pedal to the floor. After 30 ish seconds car jerks speeding forward at the expected force with pedal to floor. Car Basically was not moving and risked being hit by cars not realizing we are having acceleration issues. Luckily no cars coming and other traffic was stopped by red light. Took to repair shop they had it for 2 days and confirmed issue but all tests were cleared and areas check passed. Research showed known issue but no fix found. Issue started within last 2 weeks. Note current heat wave and online forms says other with same issue on 2020 Chevy equinox seems to notice issue more often when extreme heat weather and ac on high in car. Repair shop had no options for repair unless it happens and codes for them to read, recommend trading in car due to safety issue.
Source: NHTSA WEB SITE -
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2020 CHEVROLET EQUINOX- Austin, TX
The contact owns a 2020 Chevrolet Equinox. The contact stated that the vehicle failed to start as needed. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who replaced the fuel pump and fuel pump control module. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 38,451.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET EQUINOX- Salina, KS
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving 80 MPH, the message “Service Brake Assist” warning light illuminated twice. The contact stated that while attempting to depress the brake pedal, the vehicle failed to respond as needed, causing the contact to engage the parking brake and manually shift the gear shifter to a lower gear to get the vehicle to come to a complete stop. A dealer was contacted. The contact stated that the check engine warning light was illuminated. The contact stated that the failure had occurred twice. The vehicle was taken to the dealer, where it was diagnosed and determined that the brake booster pump needed to be replaced. The brake booster pump was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 94,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET EQUINOX- Farmington, NM
While driving, my 2020 Chevrolet Equinox suddenly lost power and shut off without warning while I was pulling into traffic. The vehicle would buzz not crank afterward but would not restart. This created a safety hazard because the unexpected engine shutdown occurred while the vehicle was in motion. This is the second brake vacuum pump failure I have experienced with this vehicle. In 2022, the brake vacuum pump failed and was found shattered internally. At that time, the engine continued running, and the pump was replaced. During this most recent incident, the brake vacuum pump failed again, and the internal end of the pump broke apart. I replaced the vacuum pump and removed the broken pieces I could access, but the vehicle remains in a crank/no-start condition. The vehicle has not yet been inspected by a dealership or independent repair facility. However, after seeing the shattered pump components, a couple of mechanics I know expressed concern that the broken pieces may have affected the engine timing. That has not been confirmed. The failed pump and replacement parts are available for inspection.
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Gilboa , NY
I was pulling into a parking lot off the state Thruway with the brake system failure no brakes, hard pedal, and the car would not stop
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Michigan City, IN
I bought the 2020 equinox May the 9th 2026 the dealership concealed a lot of things going on this vehicle and I complain to them two days after purchase he told me I was stuck with it in the meanwhile as I drive the vehicle I have had repairs done but it's something going on with the acceleration it accelerates on its own sometimes and slow to pick up speed. The steering seems to get away from me at times that makes me feel like I'm going to lose control when driving. I have almost had a couple of accidents since then so what really worries me is the steering problems which I just had a little alignment done today July 15th 2026 and the accelerating from time to time went backing up or pulling off. I do feel like the safety of others can be at risk for should I say my safety is that risk at times so I am extremely cautious when I'm driving. No I have not had really anyone to look at I have been having a car looked at for many issues but that issue I am still trying to get in to see a mechanic that I'm used to dealing with but he's been backed up. No there are no lights of any such but when I purchased it the sensors in the tires and I've had that replaced and I've noticed this situation with the acceleration when I bought the vehicle and the slow speed pick up when driving.
Source: NHTSA WEB SITE