2024 CHEVROLET EQUINOX Complaints

- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )

This vehicle has a dashboard. The dashboard is made out of material that is subjected to extremely bad solar glare there are times that when driving you can’t even see out of the front window without wearing polarized sunglasses and even then you still can’t see. I’ve never had a car do this. It is so bad that when rounding corners, you may not be able to see a pedestrian or bicycle on the side of the road because you cannot see through the glare.

Intense glare of the dashboard onto the windshield while driving. I don't know if it's due to the type of plastic the dashboard is made out of, or the grade of glass the windshield is, or both, but the glare the dashboard puts on the windshield is SEVERE and happens at ALL times of day, regardless of the car's orientation towards the sun. The glare gets even worse as dust accumulates on the windshield and dashboard. There was a pedestrian in front of me at 9AM and I barely saw them. If you search google for chevy forms and reddit forms, many others are reporting this issue. To put it into perspective, when I drive my dad's BMW, the heads up display for the speedometer is less intense than the dashboard glare in my car, and the dashboard glare in my Equinox EV takes up the ENTIRE windshield. I know it doesn't seem like much, but years and years of this everyday multiplied by thousands of drivers is bound to cause terrible traffic accidents. Thanks for taking the time to read my complaint. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Good day, We purchased our 2024 Chevy Equinox EV a month and a half ago. The issue we are having is very concerning. The vehicle will suddenly come to a complete stop at unexpected times. At first, it happened 3 times while we were backing up. There was no object in the road, no warning beeps, no shaking of the seat. It simply stopped very suddenly and would not back up anymore. I had to put in in park and then again in reverse to have it move again. It’s one thing doing this while slowly backing. Last night it did it again as we were pulling into a parking spot, while in Drive. It stopped so suddenly that we both had sore necks. We are terrified that it will stop itself again while we are at a higher rate of speed or around other vehicles. It is available for inspect at any time. The dealer is entering a ticket with GM tomorrow, October 23rd. It has not been reproduced yet by the dealer. Please advise. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The persistent glare on the windshield is a hazard, particularly during the sunniest part of the day. Despite this, Chevrolet has not recommended or provided a solution.

The contact owns a 2024 Chevrolet Equinox EV. The contact stated that while driving at an undisclosed speed with no other vehicles or objects around, the forward warning collision system was activated. As a result, the automatic emergency braking system applied the brakes, bringing the vehicle to a complete stop in the middle of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

Intermittently, when you start the car, the computer or infotainment system does not work properly. For example starting the car today, the backup camera worked normally until my phone connected. When my phone connected the grid showing me what direction I was going based off of the way the wheel was turned disappeared. No matter what I did I could not get the grid back. This is one of many examples. When this is occurring all functions are extremely slow. For example I got into the car this afternoon and didn't want to hear the radio so I hit mute, the button did nothing. Then I turn the volume down, again it did not go down. Then I hit the phone call button on the steering wheel and again nothing. This seems to consistently happen when you first start the car while on Android phone connects to Android Auto. After a few moments while I'm driving, I am startled because suddenly the volume mutes and then unmutes and then goes down and then goes back up... Basically everything I pressed several moments ago suddenly happens like it's been sitting in a queue indefinitely. When the car is like this, if somebody calls me on the phone the Bluetooth is very garbled or if I use the navigation that's in Android Auto, again everything's very garbled and time delayed. The problem seems to resolve itself sometime around 5 to 10 minutes after I start driving so it only happens when you first start the car and it does not happen every time. The fact that this affects just about every system and the time delay causes things to happen when you're trying to focus on driving makes this a very unsafe situation. I called two local dealers who basically said that they'd be happy to check it out but if there's nothing wrong that general motors will cover, then I have to pay for their time to even look at it. Since it doesn't happen every time, I'm not willing to do that but this is a serious safety concern. I search for similar problems on Google and there are many reported.

I have had an ongoing concern with my new 2024 Equinox EV RS and wanted to share a potential safety issue. While driving during the daytime, I noticed significant glare reflecting off the front louvered component of the dashboard onto the windshield. This glare severely affected my visibility, especially when driving towards the sun, creating a distraction and making it difficult to see pedestrians, road signs, and other vehicles. This problem has occurred on almost a daily basis if it is sunny. I came very close to hitting a pedestrian walking along the roadside due to the impaired visibility. I explored the Chevy Equinox EV forum and discovered other drivers have complained of a similar problem. I contacted my dealership and showed my salesman the issue and he acknowledged the glare and spoke with the service manager (Patriot Chevrolet in Limerick, PA). The service manager did not leave his office to personally look at the glare. The dealership offered no solutions but told me to call the Chevrolet Customer Service number (800-222-1020). I had an extended conversation with the rep but no meaningful solutions were offered. I have owned many cars in my life but I have never experienced such severe glare and obstructed visibility. I am concerned that someone will be injured or killed.

When driving in the midday sun, the reflection on the dashboard is so bad that I can hardly see out of the windscreen. Happens frequently when driving in direct sun.

On multiple occasions, the glare back coming from the dashboard is so intense I often lose visibility of the road on sunny days or when passing under lamp posts at night. I have almost gotten into multiple accidents due to not seeing pedestrians and light colored/silver vehicles turning in front of me. I took the car to the dealership so they could try to fix it, but they said it’s up to GM to do anything. I have felt so unsafe driving this vehicle, and this problem is very known in the community, and needs to be fixed asap. I live in a residential area so I often drive slow, but that doesn’t prevent the glare from happening so there aren’t any safety things on my end I could do to make it better and safer to drive.