2024 CHEVROLET EQUINOX Complaints

The fuel pump quit while driving, fortunately we were not on as interstate highway. I was able to coast to the side of the road and call for tow. If this occurred on an interstate highway it could have been very dangerous. The dealer repaired the vehicle under a warranty. The fuel pump and control module were replaced.

Earlier that morning the cluster displayed "Service Power Steering - Drive With Care" at 12,925 miles. I photographed it at a traffic light. The vehicle drove normally on that leg, steering assist was not lost, and I dismissed the notification, which cleared. I parked. On restarting a short time later, the vehicle went into failure mode. While driving on surface streets it lost power steering assistance three separate times in about eight minutes. The first was mid-turn: the wheel became substantially harder to turn and required significantly increased force to complete the corner. The second was on a main road. The third was as I turned into a dealership lot. Between those events, on two separate occasions, the vehicle continued propelling itself forward with my foot off the accelerator. It did not coast or decelerate as normal when I lifted off. Multiple warnings illuminated across the cluster and stayed lit. I photographed and recorded video showing "Service High Voltage System" and "Service ESC" at 12,942 miles. I judged the vehicle unsafe and drove directly to the nearest dealership, about eight minutes away, and surrendered it. I was on surface streets with traffic, cyclists and pedestrians. Loss of steering mid-turn plus a vehicle that would not stop propelling itself put me and others at risk. At highway speed, or with passengers, I do not believe I could have maintained control. The dealership confirmed the failure and reported an initial diagnosis of a burned out drive motor power distribution control module. Teardown is pending. The vehicle remains out of service and is available for inspection. The three losses of steering assistance remain unexplained. My understanding is that electric power steering is separate from the failed propulsion module, and the steering warning appeared before the module failure. UNKNOWN whether these were related or separate concurrent failures. Manufacturer has not inspected. No crash, no injuries, no police report.

Wheat attempting to enter 40mph traffic from a side street stop sign the Equinox did not accelerate and the engine stopped. There was no warning of a problem. The car would not start and I received a message the a p129f error was detected and it was a critical error. It also said !fuel management system schedule service now. I also received a text that said "Diagnostic alert: Service the engine and transmission system in your 2024 Equinox immediately." I waited 3 hours for a tow and the car was taken to the local Chevrolet dealership where it was serviced. My grandson was with me at the time. I felt fortunate this did not happen while on the highway, or while pulling into the traffic. The fuel module was replaced. I was assured it was replaced with the newest module and computer updates. I am very concerned this will happen again based on what I have read. The car milage was 17,537 when the failure occurred and was covered under warranty.

The contact owns a 2024 Chevrolet Equinox. The contact stated that while attempting to park into a parking spot, the vehicle unintendedly accelerated and drove over a curb onto the grass. The contact depressed the brake pedal with extra force; however, the vehicle crashed into another vehicle. The contact stated the passenger’s side front fender crashed into the passenger’s side door of the other vehicle. The vehicle came to a complete stop upon impact. The air bags had not deployed. There was no warning light illuminated prior to the crash. There were no injuries sustained. The vehicle was towed to a tow yard. A Police report was filed. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 19,000.

The vehicle’s software, steering, and Advanced Driver Assistance Systems (ADAS) create severe, active driving hazards. First, the steering and traction programming cause violent, unprompted lane deviations. While driving 20 mph on a snowy dirt road, the system automatically engaged and violently pulled the vehicle directly into the lane of an oncoming snowplow. A similar erratic swerving event occurred at 25 mph on [XXX] during icy conditions. Most recently, the steering violently pulled the vehicle 6 feet to the left at 50 mph, despite the suspension and wheels being in perfect factory specification with summer tires mounted. As a professional heavy-vehicle driver, I had to manually fight the wheel to maintain the lane. Second, the Adaptive Cruise Control unpredictably fails to recognize stopped traffic on both interstates and town roads. It repeatedly fails to apply the brakes when a lead vehicle stops, requiring emergency manual braking to avoid rear-end collisions. The system also triggers severe phantom braking without warning. We are forced to manually disable traction control and parking assist upon every vehicle start just to avoid losing control of the vehicle. The dealership has evaluated the vehicle multiple times but has failed to resolve these core software and ADAS defects, despite months of ongoing negotiations with GM Corporate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My drivers side view mirror has been malfunctioning. Nearly ever time I get in my car the side mirror will randomly adjust to a different position, typically all the way up or all the way down. My safety is at risk as sometimes it adjusts and I forget, then when I go to merge on to a highway or even make an evasive driving maneuver the mirror is incorrectly positioned. While I try to adjust it before I get in the car, I should not have to do this every time. The vehicle has not been taken to a dealer yet as I am out of warranty and do not want to pay $250 for exploratory work. The vehicle has also not been inspected by any third party. There are no warning lamps and this change happened after a recent software update.

Driving down the highway and my vehicle lost power. It stopped dead still in the middle of the highway under a hill both front and back. It was very dangerous both for me and the other drivers. Engine light came on and the car wouldn’t start . Had it towed to the Chevrolet dealer.

My car broke down on me in the middle of a highway on my way to work yesterday with no warning it just died and I had to roll in between the island of the road, but I was blocking off traffic and my side of the car was still in the way of people coming up behind me. It wouldn’t start over. It was extremely hot outside and trucks tractor trailers and cars were flying up behind me, the speed limit on that road is 50 but people go between 65 70 miles an hour on that road so it was extremely scary and I was shaken up and was trying to think of how to fix the situation cause I had to call Work and tell them that I was down the road, broken down and two firetrucks stopped because they saw me and thankfully pushed me out of the way, and then my boss came for me to sit in the air conditioner while I figured out getting a tow I had it towed to the dealership I bought it from. ironically that morning I had a diagnostic email sent to me and everything was perfectly fine on it. onstar all of a sudden when the car shut down on me, it gave me a code of p129f. I also received an email at that time from OnStar that my fuel system was down. I called the dealership and told them that the car was coming to them. They ended up calling me back and telling me that it was the fuel pump and that it’s known for breaking down because GM apparently knows that there was something wrong with the fuel pumps in these cars. When I bought the car brand new after driving it, I had mentioned to the car dealership that it felt like it was lagging, and when they looked at it, they said it was fine. There was nothing wrong with it. I feel like this was kept for me that this could’ve been an issue and that I should’ve been sent a letter from GM knowing that I have the year making model of these cars that tend to have these issues that my fuel pump should’ve been replaced or looked at because I was putting a very extremely dangerous situation yesterday .

I was turning at a green light while following behind a truck pulling a trailer. All of the sudden, the car did the automatic emergency braking. It slammed on the brakes in the middle of an intersection while I was going ~15mph, and gave me whiplash. I am not sure if the car got confused by the trailer in front of me, but this is the first time this has happened in my first few weeks of owning this car. I've read that many others have had this issue with the Chevrolet Equinox EV, and this poses a serious safety issue for drivers of this car and others on the road.

Subject vehicle has 11919 miles. The vehicle is less than three years old and covered under factory warranty. While driving 35MPH, engine suddenly did not respond to throttle. This engine stopped. Driver was able to coast to roadside. After OnStar analysis, engine control computer logged code 'P129F - An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption'. After towing to dealer, part number 13554821 was replaced. There were no prior warnings. The engine just stopped and would not restart. This is a major safety concern. This incident occurred 10 minutes after exiting the highway (65MPH). Having your engine stop unannounced at any speed in traffic is not safe, especially in high traffic and high speed situations. Dealer service nevertheless indicated this particular problem and part is well known but not considered a safety issue by the manufacturer. We disagree.