2011 CHEVROLET EQUINOX Complaints

ENGINE IS USING 1 QUART OF OIL EVERY THOUSAND MILES, I PURCHASED IT FROM WEST CHEVROLET IN ALCOA TN I HAVE BEEN SPENDING LOTS OF MONEY TRYING TO KEEP OIL IN THE ENGINE FOR TWO YEARS. SINCE 7/24/17

I JUST RECENTLY BOUGHT A 2011 CHEVY EQUINOX LT AWD, AND SOON AFTER I BEGAN DRIVING IT, THE CHECK ENGINE LIGHT CAME ON WITH CODE P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD. CHEVY HAD ISSUED SPECIAL COVERAGE ADJUSTMENT 15810 IN AUGUST 2016 WITH REGARD TO THE CATALYST SYSTEM, BUT THE MILEAGE WAS OVER THE COVERAGE LIMIT OF 120,000 WHEN THE SCA WAS ISSUED, AND CHEVY WON'T COVER THE ISSUE NOW.

MY 2011 CHEVY EQUINOX HAS HAD A LOT OF PROBLEMS, I GOT THE CAR WITH 49,000 MILES ABOUT 3 YEARS AGO. I HAD TO REPLACE THE TIMING CHAIN ALREADY DUE TO EXCESSIVE OIL CONSUMPTION. NOW MY CATALYTIC CONVERTER IS BAD DUE TO OIL CONSUMPTION. MY CAR NOW HAS AROUND 130,000 MILES AND I SEEN THERE IS A CLASS ACTION SUIT FOR THE 2011 CHEVY EQUINOX FOR EXCESSIVE OIL CONSUMPTION. IT ALSO POSES A SAFETY RISK AS IT CAN CAUSE ENGINE FAILURE WHILE THE CARS ARE IN MOTION. THERE ARE TIMES I ADD A WHOLE QUART OF OIL AND 3 DAYS LATER I HEAR A TICKING NOISE AND MY OIL IS COMPLETELY GONE. MY CAR CONKS OUT AT STOP SIGNS ONCE IN A WHILE, IT TAKES TIME TO ACCELERATE. ALSO MY PASSENGER SIDE SEAT BELT DOES NOT WORK IT'S STUCK TO THE POINT WHERE YOU CAN'T USE IT.

WHILE ACCELERATING ON FRWY RAMP, SUDDEN CATASTROPHIC TRANSMISSION FAILURE, I GOT TO THE SHOULDER, HAD THE CAR TOWED TO MY REGULAR REPAIR GARAGE, HE HAD SEEN THIS BEFORE, A PLATE INSIDE THE TRANSMISSION SHATTERS WITH NO WARNING, HAD CAR TOWED TO TRANSMISSION SHOP, THEY DIAGNOSED THE SAME THING, SAID THEY HAVE REPAIRED 4 TO 5 EVERY YEAR AND IT'S A FLAW WITH THESE TRANSMISSIONS. THEY COMPLETELY REBUILT THE TRANSMISSION AND SHOWED ME THE BROKEN PARTS. COST WAS $3400.00. CALLED THE CHEVY DEALER FOR REIMBURSEMENT AND THEY DENY ANY DESIGN OR MANUFACTURING DEFECTS AND REFUSED TO DO ANYTHING. I THINK YOU SHOULD INVESTIGATE THESE TRANSMISSIONS FOR EARLY FAILURES DUE TO A DESIGN OR MANUFACTURING DEFECT AND MAKE CHEVY EXTEND THE WARRANTIES ON THEM. MY CAR HAD ONLY 52000 MILES ON IT AND SHOULD NOT HAVE THIS FAILURE. I WAS LUCKY TO GET TO THOSE SHOULDER SAFELY. IF I CAN PROVIDE ANY ADDITIONAL INFORMATION, PLEASE CONTACT ME. ALSO, PLEASE INFORM ME OF YOUR INVESTIGATION.

I BOUGHT THE CAR AND DROVE IT FOR A COUPLE WEEKS. ABOUT EVERY 200-400 MILES I WOULD HAVE TO ADD OIL. SOMETIMES WHEN CHECKING THE DIP STICK THERE WOULD BE NO OIL AT ALL ON THE DIP STICK. AFTER WEEK 3 I WAS DRIVING AND THE REDUCE ENGINE POWER CAME ON. I HAD IT TOWED 360 MILES TO THE DEALER I PURCHASED IT FROM AND WAS TOLD THE ENGINE IS JUNK AND SOMETHING IN THE TIMING CHAIN HAD FAILED. THE DEALER WON'T STAND BEHIND THE VEHICLE ONE BIT AND NEITHER WILL THE FACTORY SO NOW I'M STUCK WITH A CAR THAT DOESN'T RUN AND HAVE TO PURCHASE A NEW MOTOR.

RATTLE AND NOISE IN THE FRONT PASSENGER SIDE OF VEHICLE AS SOON AS VEHICLE IS TURNED ON AND WHILE IN MOTION, MAKING WEIRD NOISES AND MOVEMENTS WHILE DRIVING, OCCASIONAL HARD SHIFT, BACK REAR DRIVERS TIRE LOSING PRESSURE FOR NO REASON, PULLING CODE FOR P0420, DID A GOOGLE SEARCH AND SEEN MULTIPLE COMPLAINTS FOR THE SAME ISSUES ON THE SAME YEAR, MAKE, AND MODEL BUT NO RECALL ON MY VIN OR HISTORY OF RECALL, WHILE OTHERS SAID DEALERS HAD SAID IT WAS DUE TO A RECALL. JUST BOUGHT FROM BAXTER DEALERSHIP IN BELLEVUE, NE TWO WEEKS AGO.

WINDSHIELD WIPERS STOPPED WORKING DURING DOWNPOUR WHEN DRIVING DOWN HIGHWAY. MOTOR STILL WORK BUT WIPERS NOT MOVING.

A FEW DAYS AGO AFTER WORK I STOPPED FOR GAS AND TOOK A DIFFERENT ROUTE HOME. I LIVE IN A CITY WITH TRAFFIC SO I IDLE A LOT. WHILE STOPPED, MY 'SERVICE STABILITRAK' AND 'ENGINE POWER REDUCED' CAME ON. THERE WAS NO WHERE I COULD GO BUT UP THE EXPRESSWAY. ONCE I SPED UP, THE CAR PROCEEDED TO TURN OFF. LUCKILY I WAS ABLE TO PULL OVER ONTO THE SHOULDER ON TOP OF THE EXPRESSWAY. AFTER THAT, THE CAR WOULDN'T TURN ON ANYMORE. AFTER ABOUT 30 MINUTES, EVERYTHING STARTED FLICKERING AND THEN IT HAD NO ELECTRICITY RUNNING AT ALL. NOT EVEN MY EMERGENCY LIGHTS. THIS WAS REALLY SCARY BECAUSE PPL ARE DRIVING REALLY FAST NEXT TO ME AND AND IT WAS ALREADY NIGHT TIME. I FINALLY GOT HELP AND HAD IT TOWED THE NEXT MORNING. THE KEY WAS STUCK IN THE IGNITION BUT STILL NO SIGN OF LIFE UNTIL AFTER IT WAS TOWED. I CAN'T AFFORD TO TAKE IT IN JUST YET BUT I AM EXTREMELY SCARED TO DRIVE IT AS I AM A SINGLE PARENT WITH NO FAMILY IN THIS NEW CITY.

THE VEHICLE WAS LOUDING WHILE RUNNING, I BROUGHT THE VEHICLE TO A LOCAL TRUSTED MECHANIC. UPON INSPECTION HE DETERMINED THAT THE MANIFOLD HAD A LARGE CRACK IN IT CAUSING EXCESSIVE FUEL CONSUMPTION AND THE ENGINE BEING LOUD. IN DISCUSSING THE ISSUE WITH THE MECHANIC HE ADVISED ME THAT HE FIXED THE SAME EXACT ISSUE, CRACKED MANIFOLD, WITH ANOTHER CUSTOMERS VEHICLE (SAME MAKE AND MODEL 1 YEAR NEWER). I CALLED CHEVROLET'S CUSTOMER SERVICE DEPARTMENT AND THEY BASICALLY SAID THEY ARE NOT AWARE OF ANY ISSUE WITH THE MANIFOLD.

AFTER HAVING FAILING O2 SENSORS AND CATALYTIC CONVERTER REPLACED (UNDER WARRANTY), NOW THE EXHAUST MANIFOLD IS CRACKED AND NEEDS TO BE REPLACED (NOT UNDER WARRANTY). THE O2 SENSORS AND CATALYTIC CONVERTER ARE ATTACHED TO THE EXHAUST MANIFOLD - COULD THEIR FAILURES BE WHY THERE IS A CRACK IN THE EXHAUST MANIFOLD!?!? MY VEHICLE WAS MAKING A VERY LOUD CLATTERING SOUND WHEN STARTING THAT WOULD GO AWAY AFTER A FEW MINUTES. I TOOK IT INTO THE CHEVY DEALERSHIP TO HAVE IT LOOKED AT, THEY SAY THE EXHAUST MANIFOLD IS CRACKED, AND EXHAUST IS LEAKING OUT. AT TIMES I COULD SMELL EXHAUST FROM THE INSIDE OF THE VEHICLE. ONLY 110,000 MILES ON THE VEHICLE.