2020 CHEVROLET EQUINOX Complaints
View complaints related to 2020 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2020 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 CHEVROLET EQUINOX- Atlanta, GA
In early XXX, I noticed that water was pooling in the spare tire well. I took it to a Chevrolet dealership and they concluded that the rear sunroof drains were clogged. After unclogging the drains and confirming adequate sealing of the tubes, rain water was still leaking into the spare tire well. This is causing mold on the carpet and rust. This same issue, with the same year/make/model, happened to somebody else around the same time, and they made a post on Reddit ([XXX]). I believe there is an issue with the drainage system, leading to auto parts potentially rusting and mold growth, both of which severely harm the driver and passengers. Two cases of the exact same situation, starting around the same time, may not be a coincidence and it’s possible this is a widespread issue that has yet to be reported. An investigation into this issue could help drivers stay safe on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Des Moines, IA
My cooling and heating sensor is reading negative 40 degrees outside but it has been 80 degrees and higher the past several weeks. This is not safe when you have children especially if they are under [XXX] old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Metter, GA
Brakes went stiff and hard to push no warning light. I was driving on the interstate with my daughter. Was stuck out of town with no breaks.
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Menasha, WI
As I was coming to a stop at light my brakes became very difficult to push the pedal down to stop. It took everything in me to get the vehicle to stop before entering the intersection and oncoming traffic. I was able to get the vehicle parked safely in a nearby parking lot but then the engine wouldn't start it just kept trying to turn over. The brake assist error popped up, and then the check engine light came on. I was able to get it started again about 20 minutes later, all the same warnings and lights. I white knuckled the drive back to my house... Once I got home the engine was smoking, smelled like it was burning, and oil was spilling out all over the place underneath, impossible to see where a leak was as it was coming from the entire engine. There was ZERO warning with the vehicle, no issues up to this point, and suddenly the equinox is now useless in my driveway unable to start with oil still leaking in multiple spots. An oil pan under the main leaking area, but there are still multiple areas of oil spilling even a week later. Oddly enough my onstar report for the month came to email a few days later reporting perfect engine health and zero issues - even thought the vehicle can't start now.
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Hibbing, MN
The turbocharger are bad on the 1.5 L vehicles. My current one , I had replaced already and my previous one had it too. Reduced engine power and should be recalled. I want to be reimbursed for the service and part replacement. 976.00 for the turbocharger and labor costs of 400.00. 3 1/2 hours of labor costs and the diagnostic test my nirth country GM in Hibbing. Should be recalled for all of these vehicles. 218-290-5027 Craig Johnson
Source: NHTSA WEB SITE -
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2020 CHEVROLET EQUINOX- Rutherford, NJ
The vacuum pump failed and my brakes went out pedal became extremely hard to push. I was driving on the highway at the time and was lucky I had a shoulder to slow down on and finally stop. I took the car to my usually mechanic who confirmed the vacuum pump failure but referred me to the Chevy dealer because this is a known issue. The dealer confirmed the pump had blown apart( their words to me) and that there are most likely debris now in the engine. No warning lights or alerts of any kind came on. Total suprise.
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Parma, OH
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 5 MPH and approaching a stop sign, the brake pedal was depressed and there was a thumping sound coming from the brake pedal, with the message “Service Brake Assist” was displayed. The vehicle was taken to the residence and parked. The contact stated that the next day while driving approximately 63 MPH, the message "Reduced Engine Power" was displayed. The contact exited the highway, and while attempting to depress the brake pedal, the pedal was firm, and the vehicle failed to slow as intended. The contact continued to depress the brake pedal with force, and the check engine warning light was illuminated. The vehicle slowed down eventually. The vehicle was taken to an Auto Parts Store and a handheld diagnostic machine to diagnose the vehicle. The contact stated that the vehicle was turned off and failed to restart. The vehicle was restarted after three attempts. The vehicle was taken to the residence and the following day, the vehicle was towed to an independent mechanic where it was diagnosed and determined that the vacuum pump, camshaft, and timing belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET EQUINOX- Brooklet, GA
My car is a 2020 Chevy Equinox with only 31852 miles. While driving today, all of a sudden the car started shuddering badly and stalled in the middle of the highway. Talk about a very scary situation. I pushed the car to the side of the road, and had it towed to a local shop. They found that the Fuel Pump Control Module had failed (P129F code). Upon doing some research, I found out that the 2021 Equinox had recalls issued for this same exact issue. I also found that the 2020 and 2021 Equinox both used the same part number Fuel Pump Control Module (13565638). Because of this, the recall should be extended to the 2020 Chevy Equinox so that owners pay get the major possible safety issue fixed. Luckily, I did not get into an accident when this occured and honestly Chevrolet should be reimbursing me for the repair as this should have included in the safety recall for 2021 Equinox using the same part. I appreciate your attention to this matter and look forward to hopefully seeing the right thing done here. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Philadelphia, PA
The sunroof opens and closes without driver input. It initially occurred at startup but now also while driving (safety/security risk) . The sunroof switch has currently been unresponsive since 2025 . The issue is intermittent and has occurred multiple times. I have a pending diagnostic appointment and an open chevrolet customer assistance case. **My 2020 Equinox has approximately 55,000 - 60,000 miles on it and I'm also not certain if I have any warranty left that will cover the cost for this issue. Thank you in advance for your assistance with this matter.
Source: NHTSA WEB SITE -
2020 CHEVROLET EQUINOX- Clearlake, CA
December 2025 I was at a complete stop and the car clunked and the brake pedal got hard hard to push and then a couple months later a brake sensor light came on and when I plugged the code reader into it, it said give me a brake sensor code, and then it started slamming on the brakes all by itself when I went to takeoff hard like give you whiplash hard and it didn’t just do it once it did it a few times and then it wouldn’t go into reverse and then it wouldn’t go in neutral, and then it started smoking. My safety was affected by it, slamming on the brakes that could make someone hit me. It could hurt my back and neck. Yes, I have proof. Yes, I notified the dealer. Yes the vehicle has been inspected and I got an estimate by two different Car Lot the one I bought it from Ken valor motors, and Matt Mazzoni’s I have. Plus I have diagnose diagnostics printouts from OnStar and this is a 2020 vehicle. It should not be having these problems and now I’m stuck paying for a vehicle that I can’t even drive.!!
Source: NHTSA WEB SITE