2011 CHEVROLET EQUINOX Complaints

I WAS DRIVING ON AN INTERSTATE DURING A HEAVY DOWN POUR AT NIGHT WHEN THE WINDSHIELD WIPERS QUIT WORKING. THEY WERE STUCK IN THE UP POSITION AND NO LONGER MOVED. I IMMEDIATELY LOST ALL VISIBILITY DUE TO THE RAIN WHICH COULD HAVE POTENTIALLY CAUSED A DANGEROUS SITUATION. I HAD TO PARK MY VEHICLE FOR THE DURATION OF THE NIGHT AND WAIT TO GET IT IN THE MORNING WHILE IT WAS NO LONGER RAINING.

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE REQUIRED AN OIL CHANGE EVERY MONTH AND A HALF EVER SINCE IT WAS PURCHASED IN JULY OF 2018. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE WAS INCLUDED IN AN EXTENDED WARRANTY ISSUED BY THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

FIRST EQUINOX OWNED - GM REPLACED ENGINE AT NO COST TO ME. THOUGHT IT WAS SAFE TO PURCHASE ANOTHER EQUINOX. OWN A 2011 CHEVROLET EQUINOX FWD 2.4 LITER ENGINE. EXCESSIVE OIL CONSUMPTION; STALLING WHILE AT STOPLIGHTS, ETC.; ENGINE LIGHT COMES ON FREQUENTLY; MULTIPLE WHEEL HUB ASSEMBLIES REPLACED; WIPER TRANSMISSION REPLACED; CLATTERING NOISE WITHIN ENGINE THAT CANNOT BE FIXED PER MECHANIC; STABLITRAK AND ABS LIGHTS ON; LIMP MODE SEVERAL TIMES. HAVE SPENT MANY HUNDREDS OF DOLLARS TO FIX. GOING TO GM FOR COMPLETE ENGINE REPLACEMENT. 126,600 MILES AT PRESENT. PURCHASED 9/8/2016 WITH 80,437 MILES.

WHILE DRIVING, THE CHECK ENGINE LIGHT CAME ON AND THE CAR DIED IN THE MIDDLE OF THE ROAD. HAD TO COAST TO THE SIDE OF THE RODE. RESTARTED DROVE ANOTHER 2 MILES AND IT DIED AGAIN. GOT IT TO KEEP RUNNING ALTHOUGH IT TRIED TO DIE AND TOOK TO DEALER FOR REPAIR. THIS CAR IS A DEATH TRAP. WITH ALL OF THE COMPLAINTS, CAN'T FIGURE OUT HOW CHEVY CAN CONTINUE TO ALLOW THIS TO HAPPEN. I ASSUME WHEN SOMEONE DIES BECAUSE OF THIS ISSUE, THEY MAY DO SOMETHING THEN.

ENCOUNTERED AN ISSUE WHERE THE CAR WOULD RANDOMLY SHUT THE ENGINE OFF WITHOUT ANY TYPE OF LIGHT OR WARNING. THIS HAPPENED FOR THE FIRST TIME A WEEK BEFORE WE COULD GET IT TO THE SHOP, IN THAT WEEK IT HAPPENED 8 TIMES. ONE OF THESE TIMES WAS WHILE MOVING AND MY WIFE WERE NEARLY T-BONED ON A HIGHLY CONGESTED ROAD. MY WIFE BEGAN GETTING EXTREMELY ANXIOUS WHEN SHE HAD TO DRIVE THE CAR AND SCARED IT WOULD DIE ON THE INTERSTATE.THE CHEVY DEALERSHIP SAID THIS WAS BEING CAUSED BY HIGH OIL CONSUMPTION, THIS WAS NEWS TO US BECAUSE THE CAR HAD NOT NOTIFIED US OF THAT AT ALL (NO OIL OR CHECK ENGINE LIGHTS) AND WE WERE AT ABOUT 3K SINCE LAST OIL CHANGE WITH FULL SYNTHETIC (70K TOTAL MILES). THE DEALERSHIP THEN WENT ON TO SAY THAT THE PISTON RINGS AND PISTONS NEED TO BE REPLACED FOR $4,200. I GOOGLED '2011 CHEVY EQUINOX PISTON RINGS' AND ONE OF THE FIRST RESULTS WAS 'SPECIAL COVERAGE ADJUSTMENT 15285D' FOR EXCESSIVE OIL CONSUMPTION CAUSED BY THE PISTONS AND RINGS. I ASKED THE DEALERSHIP WHY HE NEVER MENTIONED THIS AND HE SAID IT DIDN'T APPLY TO OUR VIN BUT HE DIDN'T KNOW WHY. AFTER A BACK AND FORTH OF 'THAT MAKES NO SENSE, IT'S THE EXACT ISSUE' AND 'I DON'T KNOW IT'S ABOVE MY PAY GRADE' HE EVENTUALLY SAID 'BASED ON THE VIN YOUR CAR WASN'T BUILT WITH THE SAME PARTS' WHICH I REALIZED AFTER CALLING THE GM CUSTOMER SERVICE LINE DIRECTLY WAS A LIE. GM TOLD ME THAT MY CAR WAS COVERED UNTIL NOVEMBER, 2018 (THIS HAPPENED JULY 19) BECAUSE GM DID THE SERVICE ADJUSTMENT OUT TO 7 YRS/120K MILES. GM TOLD ME SHE IS UP-CHANNELING OUR CASE TO SEE IF GM WILL PAY FOR SOME OF IT, STILL WAITING TO HEAR BACK.

THE TRANSMISSION JUST WENT OUT DRIVING DOWN THE ROAD, COULD NOT MOVE IT, COULD HAVE BEEN VERY DANGEROUS IF ON A BUSY HIGHWAY. DRIVING AT REGULAR SPEED, JUST SOUNDED LIKE IT SHIFTED TO PARK, NO WARNING AT ALL. WAS FORCED TO REPLACE TRANSMISSION AT $5000.

MY HUSBAND, NEWBORN BABY AND I WERE DRIVING ON THE HIGHWAY WHEN THE VEHICLE SUDDENLY SLOWED AND THEN STALLED IN THE MIDDLE OF TRAFFIC. THIS OCCURED EVERY TIME MY HUSBAND USED THE BRAKES. LUCKILY WE MANAGED TO MAKE IT BACK HOME SAFELY. THE VEHICHLE CONSTANTLY NEEDS OIL AND THEN IT DIED FOR THE LAST TIME ABOUT A MONTH AGO AS WE PULLED INTO A FAMILY MEMBERS DRIVEWAY.

MY WIPERS STOPPED WORKING WHILE DRIVING ON THE FREEWAY IN THE POURING RAIN. THEY WILL NOT WORK NOW. I WAS FORCED TO DRIVE 60 MILES WITHOUT THEM, IN THE RAIN. IT IS NOT THE FUSE, I CHECKED.

MY VEHICLE RAN COMPLETELY OUT OF OIL. THERE WAS NO INDICATOR LIGHT TO WARN ME THERE WAS LOW OIL. THERE WAS NEVER INDICATION OIL WAS LEAKING AS IT DID NOT APPEAR ON MY DRIVEWAY. I HAVE TO REPLACE THE ENTIRE MOTOR.

I'VE HAD THIS TRUCK FOR A LITTLE OVER 2 YEARS AND WHEN I FIRST GOT IT THERE WAS NO TICKING NOISE THEN MADE A YEAR AGO I NOTICED THE TICKING NOISE. I TOOK IT TO A CHEVY DEALERSHIP AND WAS TOLD THAT IT WAS NORMAL FOR THE MODEL. IT BEGAN TO STALL SO I TOOK IT BACK AND WAS TOLD THAT THE O2 SENSOR WAS THE CAUSE . LATER ON THAT DAY THE TICKING BEGAN TO GET LOUDER AND THEN AS I CAME TO A COMPLETE STOP AND RAISED THE HOOD OIL WAS SPRAYING EVERY WHERE. HAD IT TOWED TO THE SHOP FOR THEM TO TELL ME THAT THE TIMING CHAIN HAD BEEN SLAPPING UP AGAINST THE VALVE COVER AND HAD CRACKED THE COVER SO THAT'S WHY THE OIL WAS SPRAYING EVERY WHERE. HE ALSO TOLD ME THAT THE ENGINE IN MY TRUCK WAS DEFECTIVE FROM THE START AND THAT CHEVY KNOWS ABOUT THIS . SO NOW I'M STUCK TRYING TO FIND A MOTOR FOR A TRUCK THAT I'M STILL PAYING NOTES ON AND CAN'T DRIVE. THE FACT THAT CHEVY KNOWS ABOUT THE PROBLEMS WITH THE TIMING CHAIN, THE CAM SENSOR AND THE OIL CONSUMPTION AND IS NOT HELD ACCOUNTABLE FOR THE DAMAGE TO OUR VEHICLES IS CRAZY. I COME FROM A CHEVY LOVING FAMILY AND IVE ALWAYS OWNED ONE AND BUT NOW I'M LOOKING FOR SOMETHING ELSE BECAUSE CHEVY DOESN'T STAND BEHIND THEIR PRODUCTS ANYMORE AND YES I ALWAYS CHANGE MY OIL ON TIME AND ALL OF MY MAINTENANCE HAS BEEN DONE ON TIME.