2020 CHEVROLET EQUINOX Complaints

I AM A CRASH INVESTIGATOR/RECONSTRUCTIONIST LOOKING INTO A FATAL CRASH INVOLVING A 2020 EQUINOX WITH APPROXIMATELY 2000 MILES ON IT THAT HIT A TREE IN THE FRONT (HEAD-ON) AT APPROXIMATELY 40 MILES PER HOUR. THERE WERE 2 OCCUPANTS, DRIVER AND FRONT SEAT PASSENGER. PASSENGER SAID HE WAS NOT WEARING HIS SEAT BELT. PASSENGER SEAT BELT WAS FOUND TO BE RETRACTED AND LOCKED TIGHT. DRIVER SEAT BELT WAS FOUND TO BE RETRACTED AND LOOSE (NORMAL POSITIONING). INITIAL OBSERVATION OF THE CDR DATA, AND NOT THAT OF A THOROUGH AND COMPLETE ANALYSIS, INDICATES THAT THE DRIVER WAS BUCKLED AND THE PASSENGER WAS UNBUCKLED. THE STEERING WHEEL APPEARS TO BE COLLAPSED AS THOUGH THE DRIVER MOVED FORWARD IN THE FORCE OF THE IMPACT. THERE ARE MANY FACTORS THAT INVOLVE THE NORMAL AND SAFE SEAT BELT OPERATION, AND THEREFORE IT IS NOT KNOWN IF THIS IS A DEFECT, NORMAL OPERATION AS A RESULT OF THE CRASH, OPERATOR MISUSE, ETC. FURTHER INSPECTION OF THE DRIVER SEAT BELT HAS NOT BEEN DONE AT THIS TIME.

WHEN ACCELERATING THE CAR BEGINS TO SHAKE AND SHIMMY NOTICEABLY BEGINNING AROUND 35 OR 40 MPH. THIS SHAKING IS FELT IN THE SEAT AS WELL AS THE STEERING WHEEL. THE VIBRATION CONTINUES UNTIL THE ACCELERATION IS HALTED. THIS SHAKING FEELS LIKE IT IS COMING FROM THE TRANSMISSION OR DRIVE SHAFT. IT SEEMS TO BE GETTING WORSE TOO. CURRENTLY 3650 MILES ON THE CAR. SERPENTINI CHEVY IN WESTLAKE, OH IS ALSO AWARE OF THE PROBLEM AND SHOWED ME A LETTER THAT GM SENT TO THE DEALERS ACKNOWLEDGING THE ISSUE ON 9/9/20 BUT NO FIX IS AVAILABLE. IT FEELS UNSAFE

I TOOK THIS 4 WEEK OLD CAR IN TO AUTONATION CHEV AUSTIN FOR AN ESV LIGHT THAT STARTED APPEARING SOON AFTER PURCHASING THE CAR. I TOOK IT IN ON AUG 10 AND THEY CALLED THE NEXT DAY TO TELL ME THE CAR WAS READY. I DROVE IT FOR 4 MINUTES AND HAD TO TAKE IT RIGHT BACK TO THEM AND IT HAS NOW BEEN THERE 8 DAYS. NOT ACCEPTABLE. THEY CLAIMED IT WAS A SIMPLE PROGRAMMING PROBLEM - REALLY - WHY DO THEY STILL HAVE THE CAR.

I HAVE A BRAND NEW CHEVY EQUINOX AND THERE IS AN ISSUE WITH THE STEERING. IT MAKES A KNOCKING NOISE WHEN I TURN OR BACK UP TO TURN AROUND. I HAVE LESS THAN 2000 MILES ON THIS VEHICLE.

AFTER 3 MONTHS, 500 MILES WE NOTICED OIL LEAKING FROM TRANSMISSION. DEALER INSPECTED AND FOUND THAT HALF THE TORQUE CONVERTER CASE PORUS. THE DEALER RECIEVED AUTHHORIZATION TO REPLACE TRANSMISSION.

OUR NEW CAR IS 3 MONTHS OLD AND 500 MILES STATING TO LEAK OIL. DEALER SAID IT'S LEAKING FROM TRANSMISSION.

I WAS PULLING UP TO A FAMILY MEMBER'S CAR PORT, BEHIND THEIR CAR. THE CAR PORT HAS A GRASS PORTION LEADING UP TO THE GRAVEL SECTION WHERE THEY PARK THEIR CAR. I PULLED IN SLOWLY WHEN MY 2020 EQUINOX SUDDENLY ACCELERATED! I WAS ON THE BRAKE, BUT THE VEHICLE KEPT ACCELERATING CAUSING IT TO RUN INTO THE BACK OF THE FAMILY MEMBER'S CAR. MY VEHICLE CONTINUED TO ACCELERATE SHOVING THE CAR FORWARD SANDWICHING IT BETWEEN MY VEHICLE AND THEIR HOME.I WAS ABLE TO PUT IT IN NEUTRAL AS THE ENGINE CONTINUED REVVING UP THE RPMS. I PUT THE VEHICLE IN REVERSE WITH BOTH FEET ON THE BRAKE. THE CAR LURCHED BACKWARD. I MANAGED TO PUT IT IN PARK AND SHUT OFF THE ENGINE. I CONTACTED MY DEALER (MY VEHICLE HAS 1656 MILES ON IT, AND I HAVE ONLY HAD IT FOR ABOUT ONE MONTH). I TALKED WITH SOMEONE IN THE SERVICE DEPARTMENT AND WAS TOLD THAT MY FLOOR MATS CAUSED IT TO HAPPEN BECAUSE THEY HAD SEEN THIS BEFORE. MY FLOOR MATS WERE WELL BELOW THE ACCELERATOR PEDAL. THE VEHICLE RPMS SURGED. EVEN IF THERE HAD BEEN A PROBLEM WITH THE MATS, I DON'T THINK THE RPMS WOULD HAVE JUMPED UP AS HIGH AS THEY DID. THE FAMILY MEMBER'S VEHICLE WAS TOTALED. I AM WAITING TO HEAR FROM MY INSURANCE CO. THEY VEHICLE IS BEING TOWED TO A DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2020 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE LANE DEPARTURE ASSIST FEATURE DISPLAYED ON THE INSTRUMENT PANEL THAT THE CONTACT WAS OUTSIDE OF THE INTENDED LANE, DESPITE THE CONTACT BEING WITHIN THE LANE. THE CONTACT STATED THAT ANOTHER FEATURE OF THE SYSTEM WAS THAT THE STEERING WHEEL WOULD VIBRATE TO INDICATE THE VEHICLE DEPARTED THE LANE HOWEVER, THE FEATURE ACTIVATED INTERMITTENTLY WHILE THE VEHICLE WAS STILL IN THE LANE. LOU BOCHRODT AUTO MALL (7070 CHERRYVALE N BLVD, ROCKFORD, IL 61112, (815) 332-3000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

TL* THE CONTACT OWNS A 2020 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, HE PASSED OUT DUE TO A MEDICAL EMERGENCY AND HIT THE VEHICLE IN FRONT OF HIM. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT WAS TAKEN TO A LOCAL HOSPITAL VIA AN AMBULANCE AND WAS TREATED FOR UNKNOWN INJURIES. THE INJURIES OF THE OTHER DRIVER WERE UNKNOWN. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A FORWARD COLLISION ALERT SYSTEM WHICH SHOULD HAVE STOPPED THE VEHICLE PRIOR TO THE ACCIDENT. THE VEHICLE WAS INITIALLY TOWED TO A TOW YARD AND WAS LATER TOWED TO A BODY SHOP WHERE IT WAS REPAIRED. THE CONTACT SPOKE TO JON HALL CHEVROLET (551 N NOVA RD, DAYTONA BEACH, FL 32114) WHERE HE WAS INFORMED THAT SINCE HE DID NOT HAVE GPS ACTIVATED IN HIS VEHICLE, THE FORWARD COLLISION ALERT WOULD NOT OPERATE. THE MANUFACTURE HAD NOT BEEN ALERTED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,400.

ADAPTIVE CRUISE CONTROL WHEN ON CLOSEST SETTING WILL NOT STOP THE CAR WHEN YOU ARE GOING OVER 60MPH, WHEN A CAR DRASTICALLY SLOWS DOWN IN FRONT OF YOU THE CAR FAILS TO RESPOND IN FACT THE ADAPTIVE CRUISE CONTROL SHUTS OFF AND IVE PRACTICALLY HIT THE VEHICLE IN FRONT OF ME MANY TIMES ..ITS HARD TO TRUST THIS SYSTEM..AND THE OTHER DAY IT JUST SHUT OFF ALL TOGETHER WITHOUT A HARD WARNING I COULD HAVE PLOWED INTO THE CAR IN FRONT OF ME. ALSO THE LANE ASSIST DOES NOT BEEP/OR SEAT RATTLE WHEN YOU VEER FROM YOUR LANE. IT BEEPS RANDOMLY SOMETIMES WHEN YOU EDGE OUT OF YOUR LANE GOING AROUND A BEND "SOMETIMES" BUT RANDOMLY AND NOT CONSISTENTLY. IVE TALKED TO CHEVYS CUSTOMER CARE TEAM AND THEY KEEP REFERRING TO THE DEALERSHIP LIKE THEY ARE THE MANUFACTURER..BUT THEY DID NOT DESIGN AND ARE ASSUMING ITS WORKING RIGHT BECAUSE ALL THEIR OTHER SAME MODELS DO THE SAME THINGS..IN MY OPINION THIS DOESNT MEAN ITS NOT A RECALLABLE INHERENT ISSUE WITH ITS CURRENT PROGRAMMING..I THINK IT IS AND SHOULD BE CORRECTED BEFORE SOMEONE GETS HURT