2020 CHEVROLET EQUINOX Complaints

WHENEVER I BACKUP I HEAR A SQUEAL NOISE WHEN I PUT MY BRAKE ON TO PUT IT IN DRIVE. I BOUGHT MY CAR BRAND NEW AND IT HAS BEEN DOING THIS FOR A MONTH NOW.

RECEIVED "SERVICE BRAKE ASSIST" ON CAR DASHBOARD. WHEN BRAKES WERE APPLIED THE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. WENT TO 3 DIFFERENT DEALERSHIPS, THE 1ST 2 WOULD NOT PROVIDER A LOANER VEHICLE TO ME WHILE CAR WAS BEING REPAIRED. NOTE THE CAR WAS PURCHASE ABOUT A MONTH AGO AND HAS 1200 MILES ON IT. I WAS TOLD THAT GM HAS A POLICY THAT THEY WILL NOT PROVIDE LOANERS, IF THIS IS TRUE I FIND IT VERY TROUBLING. THE LAST STOP I HAD TO PUT MY FOOT DOWN AND TELL THEM THEY WERE GOING TO PROVIDE A VEHICLE FOR ME TO DRIVE OR GET MY CAR FIXED IMMEDIATELY. I ENDED UP WITH A LOANER AND THEY FOUND THAT I HAD SOME PINCHED WIRES AND THE WIRING HARNESS HAD TO BE REPLACED WHICH INVOLVES THE WHOLE ENGINE BEING PULLED TO REPLACE THIS PART. THE CAR HAS NOW BEEN IN THE SHOP FOR ALMOST A WEEK AND I MAY GET IT BACK TOMORROW. THIS IS THE FIRST CHEVY I HAVE OWNED AND IT MAY BE MY LAST.

TL* THE CONTACT OWNS A 2020 CHEVROLET EQUINOX. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO SHAKE EXCESSIVELY. THE CHECK ENGINE WARNING LIGHT AND TRACTION CONTROL WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM TRENARY CHEVROLET LOCATED AT 501 AUTO MALL DR, O'FALLON, MO 63368, WHERE A DIAGNOSTIC TEST AND REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400. THE VIN WAS NOT AVAILABLE.

THIS COMPLAINT IS NOT THE RESULT OF AN ACCIDENT, BUT TO PREVENT ONE FROM HAPPENING AND POSSIBLE TAKING LIVES OF PEOPLE. THE KEEP LANE ASSIST (LKA) IS DANGEROUS IN THAT IF YOU ARE DEPENDING ON IT. THERE ARE OCCASIONS THAT NORMAL TRAFFIC LINES ARE PRESENT AND FOR SOME REASON THE JUST DISAPPEAR AND ARE NOT PRESENT AND IT IS POSSIBLE FOR THE VEHICLE TO VEER OFF THE ROAD OR INTO THE OPPOSING LANE. GENERAL MOTORS DOES PROVIDE A MEANS OF TURNING LKA OFF, BUT IT RE-ENABLES EVERY TIME THE VEHICLE IS STARTED. THE AUTO STOP (AS) HAS THE ISSUE THAT IF YOU STOP AND YOUR VEHICLE STOPS RUNNING, YOU CAN BE IN A SITUATION WHERE YOU CANNOT GET OUT OF THE WAY IN TIME TO PREVENT AN ACCIDENT BECAUSE THE VEHICLE HAS TO HAVE TIME TO RESTART. OTHER MANUFACTURES PROVIDE A MEANS OF DISABLING AS WITH A SWITCH BUT GENERAL MOTORS DOES NOT. I CALLED THE DEALERSHIP AND GENERAL MOTORS AND BOTH DECLINED TO DEAL WITH THE PROBLEMS.

TURNED CAR ON (IN DRIVEWAY) AND SERVICE ESC LIGHT CAME ON. TRACTION CONTROL, STABILITY CONTROL, AND DRIVER FRONT AND LANE ASSIST ALL DISENGAGED. UNABLE TO MANUALLY TURN BACK ON THROUGH STEERING CONTROLS. STOPPED THE VEHICLE, PARKED IN A PARKING LOT, AND TURNED ON AND OFF MULTIPLE TIMES AND THE SERVICE ESC LIGHT WAS STILL ON. DROVE TO DESTINATION WITH THE SERVICE ESC LIGHT STILL ON, TURNED OFF VEHICLE, WAITED A FEW MINUTES, TURNED IT BACK ON AND THE SERVICE ESC LIGHT WAS OFF. CONTACTED LOCAL CHEVY DEALER'S SERVICE DEPARTMENT. WAS TOLD TO DRIVE AROUND FOR A COUPLE MORE DAYS AND SEE IF THE ISSUE RETURNS. IF IT DOES RETURN AFTER A FEW DAYS, RECOMMENDED TO SCHEDULE SERVICE.

WHILE DRIVING, THE TIRES FELT LIKE THEY WERE BEING LOCKED UP TO KEEP FROM FISHTAILING EVEN THOUGH ROADS WERE CLEAR AND DRY WITH NORMAL ACCELERATION. AFTER DRIVING, PARKED VEHICLE AND SAT IN IT FOR AN HOUR. AFTERWARDS, TURNED VEHICLE ON AND THE SCREEN STATED TO SERVICE ESC. STABILITRAK, LANE ASSIST, AND PARKING ASSIST LIGHT CAME ON. AFTER A COUPLE HOURS WITH THE VEHICLE OFF AND DROVE A BLOCK, THE WARNING LIGHTS TURNED OFF AND BECAME NORMAL. THEN AFTER AN HOUR OF THE VEHICLE SITTING AND TURNED OFF FOR AN HOUR, WE BEGAN DRIVING ON THE HIGHWAY, AFTER AN HOUR OF DRIVING, THE SCREEN STATED TO SERVICE ESC AGAIN. STABILITRAK, LANE ASSIST, AND PARKING ASSIST LIGHT CAME ON AGAIN.

EQUINOX HAS 4636 MILES AND ALL THREE TIMES IT HAS BEEN DRIVEN IN SNOW A SERVICE ESC MESSAGE COMES ON DASH AND TRACTION CONTROL AND STABILITY CONTROL ARE TURNED OFF ALONG WITH AWD. ONE TIME WAS HIGHWAY DRIVING, AND OTHER TWO TIMES ON A LOCAL STREET. ALSO WHILE DRIVING DOWN THE HIGHWAY THE DASH MESSAGE SAID REDUCED ENGINE POWER (STAYED ON FOR 400 MILES/TWO DAYS) MAY REDUCE SPEEDS TO 50 MPH. RPM'S STARED RUNNING 1000 HIGHER TO MAINTAIN SPEED AND FUEL ECONOMY DROPPED ABOUT 8 MPG. GM MECHANIC DIDN'T HAVE TIME TO DIAGNOSE BUT SAID THE TURBO WAS FROZEN BECAUSE OF TEMPERATURES (-10 DEGREES) AND THAT IT NEEDED A WINTER FRONT AND NEW INTAKE TUBE. MECHANIC SAID HE HAS SEEN THIS PROBLEM OVER 10 TIMES WITH THE SAME ENGINE THAT DAY.

CAR HAS A PROBLEM WITH MOLD IN THE CONDENSER AND A ODOR THAT CAN'T BE CORRECTED. PROBLEM IS WHEN THE AIR CONDITIONER IS RUNNING., AND BECOMES A PROBLEM TO MY BREATHING. AFTER LOOKING ON LINE IT SEAMS TO BE CALLED DIRTY SOCK SYNDROME. THIS WAS ALSO SMELLED IN THE RENTAL EQUINOX THAT WAS PROVIDED. THIS IS A HEALTH RISK TO PEOPLE WITH BREATHING PROBLEMS AS I HAVE.

THE SECOND DAY AFTER PURCHASING MY VEHICLE AS I WAS DRIVING DOWN A CITY STREET, ACCELERATING, THE CAR STARTED TO FILL UP WITH GAS FUMES!

IN -13 DEGREE FARENHEIT, THE VEHICLE LOCKED ME OUT. KEY FOB LEFT INSIDE VEHICLE FOR 45 MIN, ENGINE OFF, PARKED IN A PARKING LOT. REMOTE START FROM INSIDE BUILDING DID NOT WORK DUE TO FOB IN CAR. ONCE I ARRIVED BACK A THE VEHICLE I FOUND THE DOORS LOCKED, DOOR HANDLE UNLOCK BUTTON UNRESPONSIVE WITH MULTIPLE ATTEMPTS. VEHICLE FAILED TO UNLOCK WHILE I STOOD OUTSIDE IN -13 DEGREE WEATHER, COMPLETELY UNSAFE, FOR 5 MIN. I TRIED ALL DOORS AND TRIED UNLOCKING FROM PASSENGER SIDE. THERE WAS NO UNLOCKING SOUND WHEN PRESSING THE DOOR BUTTONS. I TRIED THE CHEVY APP TO UNLOCK STANDING RIGHT NEXT TO THE VEHICLE, IT DID NOT UNLOCK IMMEDIATELY. AFTER A MINUTE OR LONGER DELAY THE LOCKING MECHANISM STARTED TO ENGAGE OR DISENGAGE RANDOMLY WITHOUT ME PRESSING BUTTONS ON THE DOOR OR APP. EACH TIME I TRIED TO OPEN THE DOOR WITHOUT SUCCESS. ON THE LAST CLICK I WAS ABLE TO SUDDENLY OPEN THE DOOR. 2530 ODOMETER READING.