2020 CHEVROLET EQUINOX Complaints

View complaints related to 2020 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2020 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 CHEVROLET EQUINOX
    - Summerland Key , FL

    Fuel Stall with no acceleration while driving on the highway. Barely made it to the side of the road. Vehicle is at a mechanic shop. Both the Direct injection high pressure fuel pump and the electric fuel pump as well as the fuel pump module has to be replaced.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Woodstock, IL

    Brake vacuum, pump failed while driving which made the brakes not work. I had it towed to a dealer and they found that the pump was internally damaged. Pump was then replaced. There was no warning this was about to happen and it happened suddenly. One moment the car had brakes and the next there was no braking. A very dangerous situation and we were lucky to not have a major accident.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Cedar Creek, TX

    The contact owns a 2020 Chevrolet Equinox. The contact stated the brake pedal became firm while driving approximately 40-45 MPH. The check engine warning light was illuminated, and the brake assist service message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that the brake housing had shattered inside the engine. The manufacturer was not notified of the failure. The failure mileage was approximately 213,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET EQUINOX
    - Albion, MI

    The vehicle was taken to College Chevrolet for body work. . When the vehicle was at the body shop, the shop informed me that a turbo light was on but I am unsure when it appeared because it wasn't on when I took it to the dealer. The brake assist light was on; I noticed this about May 20, 2026. I parked the vehicle. The vehicle was driven to the body shop on June 1. The body work was completed on June 9 and the vehicle was at my residence. My Ex-husband and son were coming to pick me up at the car rental. The car caught on fire. My son & Ex-husband could have died in that car. The vehicle is available for inspection. The vehicle hasn't been examined by anyone at this time. An insurance claim in in process.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Keaton, KY

    Brake vacuum pump failed at 112k miles while doing 60 on the highway with no warning or way to stop. Very dangerous. Service brake assist light only come on after the fact of brake pump failure. Shrapnel from the failed part was sent into the engine block that had to be professionally cleaned out. This happened again 4 months later when I had to replace the brake vacuum pump AGAIN. I almost wrecked and lost my life then as well since again, it happened out of nowhere while driving no warnings. Brake assist light only came on after. This is DEADLY and should be recalled and rectified by GM promptly before someone is killed.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Morristown, MN

    Recall Number N202313440 My car matches make, model, and year but for some reason is not included in the recall and my vehicle has the leaking bolts. Please Review

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Troy, MI

    I was driving at the speed about 30~ miles/per hour on the city road, as I was slowing down to turn into the Penera Bread where I plan to, and I pressure the break paddle, the break paddle was stocked, it cannot pressed down. It was extremely dangerous situation, I cannot stop the vehicle, and it was very scary. I finally switch the driving to 'P" to stop the vehicle, and route the vehicle to curb to force hard stop. This is extremely risky situation. My understanding is model year 2020 - 20xx Equinox has reported this problem by many consumers. Vehicle brake stocked while driving, I hope there is no injury or death occurs. This is extremely dangerous. My seatbelt pressed really hard on me, my chest hurts from this sudden hard stop, and I am so scared. A week after, I still cannot resume the driving due to the impact of the situation.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Santa Claus, IN

    Multiple occasions of “engine reduced power” and vehicle stalling/jolting/jerking when trying to go over 45 mph. When trying to go to work Monday - on the interstate, it was jerking/jolting when trying to increase any speed and brakes were getting harder to press on, decided to try to reduce speed and get pulled over without the brakes, car was overheating completely. Now seeing multiple people have had this issue with the same car - I’m not sure whether it’s comforting that I’m not the only one or terrifying to know there’s multiple vehicles on the road experiencing this dangerous issue. Seeing a pending lawsuit did not surprise me one bit - I am not happy whatsoever about risking my own life and others on the roadway due to this not being a priority in the first place to correct before selling this vehicle to me, buying it with my hard earned money. Greedy greedy.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - Tinton Falls, NJ

    My engine started running rough and, as a result of a repeating PO301 code, the car was towed to Lester Glenn of Toms River. Their diagnostic scan report (codes DTC PO301 & DTC PO303) found the engine assembly has scored cylinder walls due to failed piston rings. The entire engine had to be replaced. The odometer reading was 19,000 miles. Piston rings are designed to last 150,000 plus miles. For them to be worn enough to score a cylinder wall at 19,000 miles is a textbook definition of a manufacturing defect. Piston failure represents a serious safety defect as it could have caused a total loss of power at highway speeds. This was a safety-related manufacturing flaw, and not a maintenance issue. GM refused to pay for the repair bill in full.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET EQUINOX
    - LE CENTER, MN

    While driving, the vehicle experienced an almost total loss of braking capability. The pedal was very hard to press, and when pressing with all my weight, I could slow the vehicle to a stop, but it took a great distance. There was no warning or malfunction indicator until I pulled into a parking lot a few minutes later. At that point, a "Service Brake Assist" message appeared. Had I been in traffic, going faster, or in an area with pedestrian crossings, this could have caused a possibly deadly crash. I searched online and found that there is a vacuum pump that is known to fail on this vehicle, and can cause these symptoms. Upon replacing this vacuum pump, the issue was resolved. I still have the failed vacuum pump.

    Source: NHTSA WEB SITE