2011 CHEVROLET EQUINOX Complaints
View complaints related to 2011 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 750 complaints submitted for the 2011 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 CHEVROLET EQUINOX- SHELBYVILLE, MI
EXCESSIVE OIL CONSUMPTION- MY 2011 EQUINOX HAS EXCESSIVE OIL CONSUMPTION (AND IT LOOKS LIKE MAJORITY OF THEM DO!) CHEVY ISSUED A STATEMENT ABOUT THIS BUT IT IS NO LONGER FIXABLE AND, UNFORTUNATELY, THESE VEHICLES ARE STILL ON THE ROAD. I BOUGHT ONE THAT IS NOW DEAD BECAUSE OF THIS ISSUE. IT STARTED TO SHAKE AS I GOT TO A STOP SIGN AND WHEN I WENT TO THE SHOP, THE SAME DAY, IT WAS COMPLETELY OUT OF OIL. I KEEP REGULAR OIL CHANGES ON MY VEHICLE AND MY DAD OWNS A BODY SHOP SO IT WAS WELL TAKEN CARE OF. THERE WAS NO REASON FOR THE OIL TO BE GONE EXCEPT FOR A FLAW IN THE VEHICLE. I'M EXTREMELY UPSET THAT THIS WASN'T A FULL RECALL FROM CHEVY, THAT WAS THE RIGHT THING TO DO. INSTEAD I'M OUT A VEHICLE BECAUSE I CAN NO LONGER SUBMIT PAPERWORK TO GET THE FIX REIMBURSED AND THE DEALERSHIP WOULD NEED TO REBUILD OR REPLACE THE ENTIRE MOTOR TO GET IT WORKING AGAIN.
Source: NHTSA WEB SITE -
2011 CHEVROLET EQUINOX- BENTON, IL
ON JUNE 4, 2018 I PICKED MY CAR UP FROM THE CHEVROLET DEALERSHIP AFTER AN OIL CONSUMPTION PROBLEM WAS ADDRESSED. UPON LEAVING THE PARKING LOT, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. AT A CERTAIN POINT IN THE TURN, THE WHEEL VIOLENTLY JERKS BACK TO THE CENTER POSITION. I RETURNED THE VEHICLE TO THE DEALERSHIP IMMEDIATELY AND IT WAS IDENTIFIED AS ANOTHER SPECIAL REPAIR BULLETIN ISSUED BY GM ON THIS SPECIFIC MAKE/MODEL. ON THURSDAY, JUNE 7TH, I WAS NOTIFIED THAT THE REPAIR WAS COMPLETE. WHEN I ARRIVED TO PICK THE CAR UP, THE SERVICE DEPARTMENT EMPLOYEE INFORMED ME THAT WHILE DRIVING IT FROM THE SERVICE CENTER TO THE FRONT OF THE DEALERSHIP HE NOTICED THE ISSUE HAD NOT BEEN REPAIRED. CALLED THE FOLLOWING DAY, JUNE 8TH, WAS TOLD THE CAR WAS REPAIRED AGAIN. PICKED IT UP, DROVE ABOUT 100 MILES BEFORE THE ISSUE REAPPEARED, THIS TIME WHILE DRIVING DOWN THE FREEWAY. MANAGED TO PARK THE CAR FOR 10 MINUTES, PROBLEM RESOLVED. PROBLEM REAPPEARED 50 MILES LATER. DISAPPEARED AND REAPPEARED FOR THE NEXT 200 MILES. CAR IS BACK WITH DEALER. NO INDICATION IF IT CAN OR WILL BE REPAIRED. THE CAR IS DANGEROUS. WHEN ACTIVELY MALFUNCTIONING, WHICH COULD START AND STOP AT ANY TIME, IT IS IMPOSSIBLE TO NAVIGATE A LEFT TURN, IT IS DIFFICULT TO SHIFT LANES, I SUSPECT IT WOULD BE IMPOSSIBLE TO QUICKLY VEER LEFT TO AVOID AN ACCIDENT. I'VE BEEN ADVISED TO TRADE THE CAR IN. THE DEALERSHIP CURRENTLY HAS TWO IDENTICAL MAKE/MODEL YEARS FOR SALE ON THE LOT. IN ADDITION TO ALL OF THE OTHER ISSUES GM HAS SOLD WITH THIS CAR, THE NEW STEERING ISSUE IS GOING TO HURT OR KILL SOMEONE. PLEASE ADDRESS THIS ISSUE BEFORE IT DOES.
Source: NHTSA WEB SITE -
2011 CHEVROLET EQUINOX- BEAVER FALLS, PA
THE VEHICLE WAS PARKED AND I WENT TO START IT AND IT WOULDN'T START, SO I GOT IT TOWED TO THE GARAGE. THEY FOUND A LOT OF NOISE COMING FROM THE ENGINE SO THEY CHECKED THE COMPRESSION AND FOUND 0 PSI ON ALL CYLINDERS. THEY FOUND THE VALVES BENT AND TOP OF PISTONS SMASHED. EXCESSIVE ENGINE OIL CONSUMPTION DUE TO PISTON RING WEAR CAUSED THE ENGINE TO FAIL. THE CONSUMER STATED THE MANUFACTURER WOULD NOT PROVIDE A REIMBURSEMENT FOR THE VEHICLE'S REPAIR COSTS. *JS
Source: CONSUMER LETTER -
2011 CHEVROLET EQUINOX- CORPUS CHRISTI, TX
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE IDLING AT A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE CONTACT PURCHASED AND REPLACED THE PART. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED SERVICE REQUEST NUMBER: 8-4214923931. THE MANUFACTURER REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 94,722. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CHEVROLET EQUINOX- STERLINGTON, LA
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WIPER BLADE MOTOR AND LINKAGE BECAME DETACHED. THE VEHICLE WAS TAKEN TO JIM TAYLOR CHEVROLET (139 GRIMSHAW ST, RAYVILLE, LA 71269), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 200,012.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 CHEVROLET EQUINOX- GREENWOOD, DE
CAR STALLED OUT WHILE STOPPED AT A STOP LIGHT. WAS ABLE TO RESTART AND DRIVE HOME. WAS SCHEDULED FOR AN OIL CHANGE THE NEXT DAY, WENT TO DRIVE THE CAR AND MADE IT THREE HOUSES DOWN BEFORE IT STALLED OUT WHILE DRIVING. ENGINE LIGHT CAME ON AND WOULD NOT START BACK UP. HAD IT TOWED TO A REPAIR SHOP AND THEY SAID IT JUMPED TIME, AND THE TIMING CHAIN BROKE AND MADE A MESS OF THE ENGINE. ENGINE NEEDS TO BE REPLACED. FAILED AT 73K MILES. BOUGHT THE CAR CERTIFIED USED AT 36K TWO YEARS AGO AND HAVE HAD IT SERVICED REGULARLY. DON'T HAVE MONEY FOR REPAIRS AND CHEVY DEALER WON'T FIX....
Source: NHTSA WEB SITE -
2011 CHEVROLET EQUINOX- MCRAE-HELENA, GA
THE CAM SHAFT POSITION SENSOR IS DEFECTIVE.THE VEHICLE SHUTS DOWN WHEN IDLE IS LOW.
Source: NHTSA WEB SITE -
2011 CHEVROLET EQUINOX- WAUKON, IA
I CALLED IN THIS COMPLAINT. RECEIVED A NUMBER ODI11090436. ON 2/01/2018 AFTER DARK I WAS ON A 4-LANE GOING 60-65 MPH., MY CAR'S ACCELERATION SUDDENLY WENT DOWN AND THE ENGINE STARTED CHUGGING. I BRAKED, DROVE TO THE SIDE OF THE ROAD AND PARKED. NO CHUGGING WHILE IN PARK. HAD TO BE TOWED TO A CHEVY DEALERSHIP IN CEDAR FALLS, IA. THEY HAD TO REPLACE THE THROTTLE BODY ASSEMBLY. WHEN ASKED HOW OFTEN THIS PARTICULAR SHOP SEES THIS SPECIFIC BREAK-DOWN, THE SERVICE MANAGER SAID A COUPLE TIMES A MONTH. IT SEEMS TO ME THAT IF THEY ARE SEEING THIS MANY, THAT OTHER DEALERSHIPS WOULD BE SEEING THIS PATTERN REPEATED AS WELL. MY QUESTION IS WHY HASN'T THIS ISSUE BEEN FLAGGED TO GENERAL MOTORS? I WAS LUCKY THAT THERE WAS NO ONE CLOSE BEHIND ME ON THE HIGHWAY. IT WAS A SUDDEN EVENT, THE CHECK ENGINE LIGHT AND A COUPLE OF OTHER LIGHTS CAME ON, IT STARTLED ME AND IT TOOK A SECOND OR TWO TO BEGIN BRAKING. THIS WAS A COSTLY FIX AND NOT ONE I WOULD EXPECT TO HAVE TO REPAIR WITH 114,744 MILES ON THE VEHICLE.
Source: NHTSA WEB SITE -
2011 CHEVROLET EQUINOX- WAUKON, IA
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE VEHICLE HESITATED AND STALLED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO COMMUNITY CHEVROLET BUICK (4521 UNIVERSITY AVE, CEDAR FALLS, IA 50613, (319) 277-5010) WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE FAILED AND THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 84120242638. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 114,744. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CHEVROLET EQUINOX- MARIETTA, PA
MY WIPERS STOPPED WORKING TODAY, WHILE I WAS DRIVING TO WORK, I PULLED ON THE SIDE OF THE ROAD. I ALMOST DIED BECAUSE THEY WAS NO SHOULDER LANE AT THE TIME. MY FRIEND CAME AND GUIDED ME ON BASE AT A LOCAL SHOP. I TALKED TO CHEVY THEY DID NOT CARE STATING THE RECALL WAS NOT FOR THIS YEAR. I THOUGHT THAT WAS STUPID BECAUSE IT WAS THE SAME PART. CHEVY HAD RECALLS FOR THE SAME ISSUE, SAME MAKE, MODEL OF THE NEXT YEAR AND BEYOND.
Source: NHTSA WEB SITE