2018 CHEVROLET EQUINOX Complaints

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING VARIOUS SPEEDS AND WHEN THE BRAKE PEDAL WAS CONSTANTLY APPLIED. THE VEHICLE WAS TAKEN TO HOSELTON CHEVROLET (909 FAIRPORT RD, EAST ROCHESTER, NY 14445, 585-662-2800) MORE THAN TWICE FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT A TECHNICIAN WOULD BE SENT FOR FURTHER TESTING; HOWEVER, THE CONTACT HAD NOT RECEIVED A FOLLOW- UP RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT UPDATED 11/28/18*JB

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE LOW BATTERY INDICATOR ILLUMINATED, AND THE VEHICLE STALLED AND FAILED TO START. ADDITIONALLY, THE VEHICLE FAILED TO SHIFT OUT OF PARK. ROADSIDE SERVICE CHANGED THE BATTERY AND THE VEHICLE OPERATED AS DESIGNED. THE CONTACT CALLED THE LOCAL DEALER (BOB STEELE CHEVROLET, 2800 FLORIDA 520, COCOA, FL 32926, (321) 355-3489) AND WAS INFORMED THAT THEY WOULD CALL HIM BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,000.

AT CERTAIN TIMES THERE IS A SLIGHT SURGE. IT OCCURS MOST OFTEN AFTER THE VEHICLE HAS BEEN IN A STOPPED MODE. WHEN THE FOOT IS REMOVED FROM THE BRAKE, BUT BEFORE THE ACCELATOR PEDAL IS TOUCHED, THERE IS A SLIGHT SURGE WHICH IS NOT NORMAL OR SAFE. OCCASIONALLY, IT ALSO OCCURS WHILE THE VEHICLE IS IN THE HIGHEST GEAR.

VEHICLE SHUT OFF AND INSTANTLY STARTED AGAIN SIMULTANEOUSLY WHILE VEHICLE WAS STOPPED AT A DRIVE THROUGH AT A RESTAURANT.

2018 EQUINOX PREMIER SUNROOF GAVE OUT ON ME 5 WEEKS AFTER PURCHASING BRAND NEW. GM HAS HAD MY CAR FOR 3 MONTHS AND HAS NOT FOUND A FIX. IT DOESN'T MATTER IF THE CAR WAS STATIONARY OR MOTION. THE SUNROOF AND THE PRIVACY SCREEN WILL STOP OPENING/CLOSING. THEY HAVE REPLACED ALL THE WIRES AND THE ENTIRE SUNROOF AND NEW MOTORS AND IT STILL DOESNT WORK. GM CUSTOMER CARE IS NOT WORKING WITH ME AND SAYS THAT BASICALLY THEY WON'T HAVE A TIME WHEN I WILL GET MY CAR BACK. THEY AREN'T HELPING ME WITH A TRADE IN EITHER. THE DEALERSHIP IS HELPING ME (BRAVO AT LAS CRUCES NM). BUT GM THEMSELVES AREN'T TAKING ANY RESPONSIBILITY WHEN IT SOLELY IS THEIR RESPONSIBILITY. I HAVE HEARD OF ATLEAST 8 OTHER CASES ONLINE WITH THE SAME ISSUE. SOME WERE FIXED WITH A COMPUTER REBOOT BUT MINE CANNOT GET FIXED WHATSOEVER.

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT NOTICED AN ABNORMAL ODOR WHEN THE AIR CONDITIONER WAS OPERATED. THE CONTACT WAS CONCERNED THAT IT COULD BE A CHEMICAL ODOR. THE VEHICLE WAS TAKEN TO CAVALLARO-NEUBAUER CHEVROLET (3740 NY-104, WILLIAMSON, NY 14589, (315) 791-4206) WHERE IT WAS DIAGNOSED THAT THE COOLING ELEMENT WAS BEING BURNED OFF AND THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TT CONSUMER STATED HE SPOKE WITHA SUPERVISOR AT GM SHELIA AUG 29TH, 2018 1-866-790-5600 EXT 5921743. AFTER SHE WAS SUPPOSED TO CALL ME THE WEEK BEFORE, SAID SHE HAS SO MANY THINGS TO LOOK AT, THAT'S WHY SHE TOOK SO LONG GETTING BACK TO CONSUMER. ALSO, SAID SHE WOULD TRY TO FIX THE PROBLEM FOR SURE AND GET BACK TO CONSUMER ON AUG 31ST,2018, NEVER CALLED. ALSO TALKED TO DEALERSHIP AND WAS TOLD TO RIDE IT OUT THROUGH THE WINTER, IT WILL BE DEALT WITH NEXT SUMMER. AT THIS POINT NEVER BUY A CHEVY AGAIN. STILL SMELLS BAD UPDATED 10/15/18*JB

THE SEAT BELTS ARE DESIGNED SUCH THAT A SHORTER PERSON MUST WEAR THE BELT ACROSS THEIR NECK WHEN BUCKLED IN. THE ADJUSTMENT TO RAISE AND LOWER THE SEATBELT FROM THE WALL OF THE VEHICLE IS NO LONGER INCLUDED IN THE VEHICLE. I BELIEVE THIS HAS BECOME A SAFETY ISSUE FOR THE SHORTER DRIVER (INCLUDING STUDENT DRIVERS). IF AN INCIDENT WERE TO OCCUR THAT REQUIRED THE SEATBELT, I BELIEVE ADDITIONAL INJURY COULD RESULT TO THE NECK AND POSSIBLY SEVERE THAT OTHERWISE WOULDN'T OCCUR WITH PROPERLY FIT SEATBELTS.

LESS THEN 10,000 MILES IN THE CAR AND THE CHECK ENGINE LIGHT HAS COME ON. THERE HAD NOT BEEN AN ISSUE WITH IT AT ALL UNTIL TODAY WHEN I STARTED MY CAR AFTER WORK.

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 75 MPH, THE "REDUCE POWER" WARNING MESSAGE SUDDENLY DISPLAYED AS THE SPEED DECREASED TO 35 MPH. THE VEHICLE WAS TAKEN TO DAVE HALL INC. CHEVROLET BUICK (2589 S. VAN DYKE RD, MARLETTE, MI) FOR DIAGNOSTIC TESTING AND REPAIRS, BUT THE CONTACT DID NOT KNOW THE SPECIFICS OF EITHER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

RIGHT REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE DUE TO DEFECTIVE LATCH. THE ORIGINAL LATCH, THE FIRST REPLACEMENT LATCH AND THE SECOND REPLACEMENT LATCH DO NOT ALLOW PASSENGER TO EXIT THE VEHICLE AS THE DOOR IS STUCK SHUT. THIS IS DANGEROUS IS SOMEONE NEEDS TO EXIT THE VEHICLE QUICKLY. LOCAL CHEVY DEALERSHIP WILL REPLACE THE SECOND LATCH THIS MONTH (JULY 2018). THE PROBLEM HAPPENS WHEN THE CAR IS STATIONARY.