2018 CHEVROLET EQUINOX Complaints
View complaints related to 2018 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 390 complaints submitted for the 2018 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 CHEVROLET EQUINOX- SCHERERVILLE, IN
WHEN DRIVING THE VEHICLE AT SPEEDS ABOVE APPROX 25 MPH WITH THE REAR WINDOWS OPEN, THERE STARTS A VERY LOUD CONSTANT NOISE ALONG WITH THE ROOF PANEL VIBRATION THAT CAUSES A DISTRATING NAUSEA AND HEADACHE, AND VOICE MODULATION WHEN CONVERSING WITH PASSENGERS. YOU ARE FORCED TO RAISE THE WINDOWS TO PREVENT HEADACHE. IF ONLY ONE WINDOW IS OPEN THE NOISE IS STILL PRESENT BUT TO A LESSER AMOUNT. DEALER SERVICE ACKNOWLEGES BUT CLAIMS NOTHING CAN BE DONE ABOUT IT.
Source: PORTABLE SAFETY COMPLAINT FORM -
2018 CHEVROLET EQUINOX- ST. PAUL, MN
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH, ANOTHER VEHICLE DROVE THROUGH A TRAFFIC LIGHT AND CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC TO BE REPAIRED. RED WING CHEVROLET BUICK CADILLAC (2500 US-61, RED WING, MN 55066, (651) 388-4777) WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 CHEVROLET EQUINOX- DELAWARE, OH
TAKATA RECALL -CAR ENGINE LIGHT IS COMING ON NOW ON 3 SEPARATE OCCASIONS ONCE ON HIGHWAY ONCE IN. SIDE STREET AND THEN IN AFTER JUST STARTING CAR . HAS BEEN SERVICE NOW ALL 3 TIMES AND EMU SYSTEM WAS FULLY REPLACED . IT WILL GO INTO SAFETY MODE AND THERE IS A VERY STRONG SMELL OF GAS. THE ENGINE THEN RUNS HIGH AND CAR LOCKS UP. THE CAR IS FEELS LIKE IT IS STRESSING AT EVEN 35 MILES BEFORE THE ENGINE LIGHT APPEARS. I HAVE SERVICE PAPERWORK FROM THE FIRST TWO SERVICES AND PICTURES OF THE CAR IN SAFETY MODE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AGAIN FOR THE 3RD TIME NOW. PURCHASE THE CAR ONLY 5 MONTHS AGO . ONSTAR PICKED UP ON HIGHWAY 5.30.18 , PICKED UP FROM SERVICE THEN ON 6.2.2018, HAD CAR FOR 2 HOURS CAR WENT BACK INTO SERVICE SAME DAY 6.2.2018 BACK TO DEALERSHIP, PICKED BACKUP 6.5.2018 AND THEN BACK IN DEALERSHIP 6.6.2018 FOR ON GOING ISSUES AND STILL THERE WITH NO RESOLUTION AT THIS POINT
Source: NHTSA WEB SITE -
2018 CHEVROLET EQUINOX- NEW BEDFORD, MA
I PURCHASED MY VEHICLE OCT 31,2017 AND WITH IN THE FIRST TWO MONTHS THE CHECK ENGINE LIGHT CAME ON AT 1,400 MILES. I TOOK MY VEHICLE INTO THE DEALERSHIP IT WAS PURCHASED FROM IMMEDIATELY AND WAS TOLD NOTHING WAS MECHANICALLY WRONG AND IT WAS OKAY TO CONTINUE DRIVING WITH THE LIGHT ON. IT EVENTUALLY WENT OUT ON ITS OWN JUST TO COME BACK ON A MONTH LATER, I AGAIN TOOK IT TO THE DEALERSHIP THIS TIME TO BE TOLD I NEEDED A NEW VACUUM BRAKE BOOSTER PIPE. AFTER THE PART WAS REPLACED THE DEALERSHIP THEN TOLD ME I NEEDED TO HAVE THE BRAKE BOOSTER PRESSURE SENSOR REPLACED. THREE DAYS AFTER THE SENSOR WAS REPLACED THE CHECK ENGINE LIGHT WAS BACK ON AT THIS POINT THE DEALERSHIP HAD NO MORE ANSWERS AND WAS REPORTING MY ISSUE TO GM AND HAVING ONE OF THEIR TECHNICIANS LOOK AT MY VEHICLE. I BROUGHT MY VEHICLE BACK IN FOR A FOURTH TIME BECAUSE THE LIGHT CONTINUES TO TURN OFF AND ON INTERMITTENTLY AND DUE TO MY KNOWLEDGE OF THE LEMON LAWS ON A BRAND NEW VEHICLE GM IS NOW INTERESTED IN PURCHASING MY VEHICLE BACK AND TO THIS DAY THE TRANSACTION HASN'T HAPPENED BECAUSE I FEEL AS THOUGH I AM BEING PENALIZED FOR THEIR ERROR. THE LIGHT STILL GOES OFF AND ON AND I'VE NOW HAD THE VEHICLE FOR SEVEN MONTHS AND THERE STILL ISN'T AN ANSWER AS TO WHY.
Source: NHTSA WEB SITE -
2018 CHEVROLET EQUINOX- HAYDEN LAKE, ID
TIRES WEARING QUICKLY, AFTER GETTING AN ALIGNMENT BOTH REAR TIRES WERE OUT, RIGHT TOE IN OVER .015IN, AND LEFT REAR CAMBER IN 1.3IN
Source: NHTSA WEB SITE -
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2018 CHEVROLET EQUINOX- HAYDEN LAKE, ID
REAR TIRES WEARING OUT AT 15000 MILES, HAD CAR ALIGNED REAR RIGHT TOE 0.13IN TOTAL TOE ON REAR 0.17
Source: NHTSA WEB SITE -
2018 CHEVROLET EQUINOX- HAYDEN LAKE, ID
MY FLEET CONSISTS OF 40 2018 EQUINOX I HAVE HAD TO PUT TIRES ONTO 26 WITH UNDER 20K MILES, HAVE HAD 7 ALIGNMENTS CHECKED AND ALL WERE OFF, BAD ON THE BACK. AS MUCH AS .38DEG TOE 1.3DEG CAMBER. ALL ISSUES SEEM TO BE IN THE REAR END.
Source: NHTSA WEB SITE -
2018 CHEVROLET EQUINOX- HOMER CITY, PA
THE 7 INCH INFOTAINMENT SCREEN DOES NOT RESPOND TO THE LIGHT DIMMER DIAL, REMAINING AT FULL, BLINDING DAYTIME BRIGHTNESS EVEN AT NIGHT. THE SCREEN CAN BE TURNED OFF BY SCROLLING THROUGH MENUS, A HAZARD WHILE DRIVING, HOWEVER IT HAS TO BE DONE BECAUSE ANY ADJUSTMENT TO THE HEATER CONTROLS, RADIO, PHONE, ON STAR OR BACK UP CAMERA TURNS THE DISPLAY BACK ON. GENERAL MOTORS KNOWS ABOUT THIS PROBLEM BUT ALL THEY HAVE DONE IS PUT A 'SERVICE NOTE' IN THE SYSTEM STATING THAT THE INFOTAINMENT DISPLAY IN CERTAIN 2018 EQUINOX MODELS MAY NOT RESPOND TO OR RESPOND VERY LITTLE TO THE INTERIOR LIGHT DIMMER OR THE AUTOMATED NIGHT SENSOR. THIS IS TOTALLY UNACCEPTABLE TO KNOW THE DISPLAYS AREN'T FUNCTIONING AS DETAILED IN THE OWNERS MANUAL AND DO NOTHING. THE VEHICLE IS DANGEROUS TO DRIVE AT NIGHT WITH A 7 INCH LED SCREEN GLARING AT FULL BRIGHTNESS IN YOUR FACE! I SPOKE TO A SECOND DEALER AND THEY SAID GM WILL NOT ISSUE A SOFTWARE UPDATE OR TSB TO FIX THE ISSUE UNTIL 'SIGNIFICANTLY MORE CUSTOMERS COMPLAIN ENOUGH TIMES TO HAVE DEALER SERVICE CALLS TO GM INITIATED.'
Source: NHTSA WEB SITE -
2018 CHEVROLET EQUINOX- GAYLORD, MI
I AM NOT ABLE TO ADJUST THE HEIGHT IN WHICH MY SEAT BELT LAYS ON MY CHEST. I AM 5'3' AND USUALLY NEED TO ADJUST THE SEAT BELT HEIGHT IN THE VEHICLE. HOWEVER, WHEN I LEASED MY VEHICLE, I NOTICED THERE WAS NO WAY TO ADJUST THIS. WHEN I AM DRIVING, I HAVE ATTEMPTED TO RAISE THE HEIGHT OF MY SEAT, HOWEVER, MY KNEES BECOME TOO CLOSE TO THE STEERING WHEEL AND I AM THEN SITTING TOO HIGH IN THE VEHICLE TO HAVE GOOD VISION OF THE ROAD. THIS EVENING, I WAS SITTING IN THE PASSENGER SEAT WHILE MY HUSBAND WAS DRIVING, HE HAD TO PUSH THE BRAKES VERY UPRIBPTLY AS DEER WERE IN OUR PATH AS HE WAS GOING APPROXIMATELY 45 MPH ON A RURAL ROAD AND THE SEATBELT LOCKED AND CUT INTO MY NECK. THIS WAS A PAINFUL EXPERIENCE THAT I CAN ONLY DESCRIBE AS A 'RUG BURN.' THE SEATBELT LEFT A RED MARK ON MY NECK, AND HOURS LATER, IS STILL VISIBLE. WHILE THE SEATBELT STOPPED ME FROM GOING FORWARD, IT STOPPED ME USING MY NECK, WHICH WAS PAINFUL. HAD I BEEN ABLE TO ADJUST THE HEIGHT OF THE SEATBELT, IT WOULD NOT HAVE RUBBED MY BARE NECK.
Source: NHTSA WEB SITE -
2018 CHEVROLET EQUINOX- HERKIMER, NY
GAS GAUGE DOES NOT READ FULL WHEN FILLING UP. PUMP KICKS OFF AND CAN'T FILL ANYMORE. THIS IS AN ONGOING PROBLEM.
Source: NHTSA WEB SITE