2011 CHEVROLET EQUINOX Complaints

TAKATA RECALL MY HUSBAND AND I PURCHASED A VEHICLE FROM CORNERSTONE CHEVROLET IN MONTICELLO, MN IN MARCH OF 2015. IN AUGUST OF 2015, MY HUSBAND RECEIVED A LETTER FROM GM STATING THAT SOME OF THE 2011 CHEVROLET EQUINOX VEHICLES EQUIPPED WITH THE 2.4L ENGINE HAS AN ISSUE WITH EXCESSIVE OIL CONSUMPTION. WE WERE INFORMED IN THE LETTER THAT WE WERE NOT TO BRING THE VEHICLE IN UNLESS WE BELIEVED THIS ISSUE WAS HAPPENING. ABOUT A 3 WEEKS AGO, OUR MECHANIC WHO PERFORMS OUR OIL CHANGES NOTIFIED US THAT OUR VEHICLE WAS USING EXCESSIVE OIL AND THAT WE SHOULD BRING IT INTO A GM CERTIFIED DEALERSHIP TO HAVE IT LOOKED AT. ON FRIDAY, OCTOBER 28TH 2016, WE BROUGHT OUR VEHICLE TO CORNERSTONE CHEVROLET IN MONTICELLO, THEY INFORMED US THAT THIS PARTICULAR ISSUE WAS HAPPENING WITH THE VEHICLE AND THEY WERE GOING TO GET THE APPROVAL TO START WORKING ON IT. WE WERE CALLED LATER THAT DAY TO BE TOLD THAT THE GM REP NEEDED US TO BRING IN RECEIPTS OF OUR OIL CHANGES IN ORDER FOR US TO GET THIS ISSUE FIXED. WE OBTAINED OUR RECORDS AND BROUGHT THEM IN. THE GM REP THEN TOLD THE TECHS AT CORNERSTONE THAT THEY WERE UNABLE TO FIX THE RECALL BECAUSE THEY ONLY ALLOW 7,500 MILES IN-BETWEEN OIL CHANGES AND THAT WE COULD FIND THIS IN OUR OWNER'S MANUAL. I READ THE OWNER'S MANUAL FROM COVER TO COVER AND FOUND NO INFORMATION REGARDING THIS POTENTIAL GUIDELINE. I NOTIFIED AND SENT PICTURES OF THE INFORMATION I DID FIND WITHIN THE OWNER'S MANUAL REGARDING THE OIL CHANGES AND THEY PASSED THIS ONTO THE GM REP. AS OF MONDAY, NOVEMBER 7TH, 2016 I AM BEING TOLD BY GM THAT BECAUSE WE ARE THE SECOND OWNERS OF THIS VEHICLE AND NOT BECAUSE OF THE OIL CHANGE RECORDS. WE JUST WANT OUR VEHICLE FIXED BECAUSE WE DESERVE TO HAVE IT FIXED WHEN THIS IS A KNOWN GM ISSUE, NOT AN ISSUE OF LACK OF MAINTENANCE.

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE IGNITION SHAFT WAS FAULTY. WHILE DRIVING HOME, THE VEHICLE CONTINUED TO SHUT OFF. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. THE VIN WAS NOT AVAILABLE.

DEAR SIR OR MADAM, AFTER LONG WAITING FOR THOSE ISSUES RESOLVE; I DECIDED TO CONTACT PROFESSIONAL. I PAID OVER 40K FOR THIS VEHICLE AND I HAVE LOT OF PROBLEM. ALSO THE AIR CONDITIONER WAS BROKEN AND I PAID 1400 DOLLAR. HUGE PROBLEM WITH THESE CAR PLEASE CONTACT ME AS I WILL HIRED A LAWYER.

MY 2011 EQUINOX SUDDENLY LOST POWER WHILE DRIVING AND COULD NOT CONTROL THE VEHICLE IN TRAFFIC. THE VEHICLE WOULD NOT START, BUT WOULD TURN OVER. FORTUNATELY I WAS ABLE TO PUSH IT OFF THE HIGHWAY AND TOW IT HOME. I THEN HAD IT TOWED TO DEALERSHIP IN BROCKPORT NY (SPURR GM DEALERSHIP). IT TOOK 3 WEEKS TO DIAGNOSE AND REPAIR. THE ROOT CAUSE ACCORDING TO THE MECHANIC WAS THAT THE ORIGINAL FACTORY TENSIONER TO THE TIMING CHAIN FAILED AND THE ENGINE WENT IMMEDIATELY OUT OF TIME - CAUSING IMMEDIATE FAILURE OF THE VEHICLE AND HENCE CONTROL ON THE ROAD. THE ENGINE NEEDED COSTLY REPAIRS OF $2600 WHICH IS FINE (MY FAMILIES LIFE IS WORTH WAY MORE) THE FACTORY ORIGINAL TENSIONERS EVIDENTLY FAIL REGULARLY BECAUSE THEY ARE HYDRAULIC AND THE INTAKE HOLES TO THE TENSIONER PLUG EASILY - CHEVY EVIDENTLY REPAIRS WITH AN IMPROVED PART THAT HAS A WIDER INTAKE PORT TO PREVENT CLOGGING. THIS IS A SAFETY ISSUE AS CONTROL OF THE CAR CAN BE LOST IMMEDIATELY, WITHOUT WARNING AND IT IS DIFFICULT TO CONTROL A CAR WITH SUCH A FAILURE CAUSING INJURY OR DEATH OF THE DRIVER OCCUPANTS OR ANYONE IN OTHER NEARBY LOCATIONS TO SUCH AN EVENT. CHEVY DOES NOT CONSIDER THE COMMON FAILURE A "SAFETY" PROBLEM RATHER A "MERE" MECHANICAL PROBLEM. IT IS WORTHY TO NOTE THE VEHICLE WAS OTHERWISE IN GOOD SHAPE, WELL MAINTAINED AND USED SYNTHETIC MOBIL-1 OIL - CHANGED 2 WEEKS PRIOR TO SUCH EVENT. THE DEALER REPAIRS NOTED NO OTHER MECHANICAL ISSUES TO THE VEHICLE RELATED TO POOR OR UNPERFORMED MAINTENANCE. *TR

I WAS DRIVING THE VEHICLE ON A RURAL ROAD AT APPROXIMATELY 55 MPH AND IT ABRUPTLY SHUT OFF. I HAD NO ELECTRICAL POWER AT THAT POINT AND SO I WASN'T ABLE TO USE THE HAZARD LIGHTS OR TURN SIGNALS. I ALSO WAS NOT ABLE TO STEER THE CAR OR BRAKE. THE BRAKE PEDAL COULD NOT BE DEPRESSED AT ALL. ONCE I COASTED TO A COMPLETE STOP AND SAT FOR ABOUT 30 SECONDS, ELECTRICAL POWER RETURNED (THE WARNING LIGHTS ON THE DASHBOARD ILLUMINATED). I WAS THEN ABLE TO RESTART THE CAR AND DRIVE AWAY. *TR

ENGINE HAS ALWAYS MADE A RATTLING NOISE WHICH NOW I BELIEVE LOOSE/WORN TIMING CHAIN. LAST WEEK THE EQUINOX WAS STALLING AT STOP SIGNS. IT WILL START RIGHT BACK UP THEN DIE AGAIN. ONCE IT'S TAKES OFF IT RUNS FINE. WE TOOK IT TO THE DEALER, THEY SAID THERE WERE 2 CODES. 1 READ ENGINE MISFIRE OTHER READ INTAKE CAM VALVE ACTUATOR (SOMETHING). THE DEALER CLEARED THE CODES (CHARGED ME FOR CLEARING CODES) AND THEN SAID THERE WAS NOTHING WRONG WITH CAR AND SENT ME ON MY WAY. COUPLE DAYS LATER IT DIES 3 TIMES IN A ROW AT STOP. THE CHECK ENGINE LIGHT COMES ON AND STAYS ON FOR ONE DAY. NEXT DAY CHECK ENGINE LIGHT GOES OFF AND VEHICLE RUNS FINE. LATER THAT DAY IT DIES AT STOP. I CALL DEALER TO GET ANOTHER APPOINTMENT AND THEY SAY WITHOUT CHECK ENGINE LIGHT ON OR IT DYING FOR THEM THERE ISN'T MUCH THEY CAN DO. DO A QUICK GOOGLE SEARCH OF EQUINOX TIMING ISSUE AND THIS IS A VERY COMMON ISSUE. OF COURSE NOW IT IS 3 MONTHS OUT OF THE 5YEAR POWERTRAIN WARRANTY. I HAVE READ WHERE THERE IS AN EXTENDED WARRANTY FOR THIS ISSUE. I HAVE A FEELING I'M GOING TO BE FORCED TO TAKE IT TO ANOTHER DEALERSHIP AFTER THEY DO NOTHING FOR IT AND CHARGE ME TO CLEAR ANY CODES.

STARTING APPROXIMATELY TWO WEEKS AGO MY CAR WOULD HESITATE WHEN ACCELERATING FROM A STOP AND EITHER LURCH WHILE GOING INTO GEAR OR WOULD CUT THE ENGINE. THIS WOULD HAPPEN EVERY DAY AND I WOULD LOSE THE ENGINE BETWEEN 1 AND 10 TIMES PER DAY. I TOOK MY CAR INTO THE DEALERSHIP ON TUESDAY, OCT 4, AND WAS TOLD IT WAS THE CAM ACTUATOR SOLENOID THAT WASN'T WORKING. I KNOW THERE IS A RECALL FOR THE YEAR, MAKE L, AND MODEL FOR MY CAR BUT THE VIN ISN'T COVERED.

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH, THE WINDSHIELD FOGGED UP WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, BUT THEY STATED THAT THEY HAD NEVER HEARD OF SUCH A FAILURE. THE TECHNICIAN STATED THAT THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS UNPREDICTABLE AND OCCURRED AT ANY GIVEN MOMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 12/13/16*LJ *TR

WHILE DRIVING ON THE FREEWAY IT WOULD SHUT OFF DURING LOW SPEEDS. ISSUE HAPPENED 20+ TIME DURING ONE 15 MINUTE DRIVE. I WOULD NEED TO PUT THE CAR IN NEUTRAL TO START IT AGAIN, BUT ONCE I SLOWED DOWN IT WOULD SHUT OFF. THIS ALSO HAPPENED WHEN STOPPED AT A LIGHT, ONCE I PRESSED ON THE ACCELERATOR TO BEGIN MOVING, THE VEHICLE WOULD STALL OUT, POWERING OFF AND REQUIRING ME TO PLACE IN NEUTRAL TO START AGAIN.