2011 CHEVROLET EQUINOX Complaints

FOR THE SECOND TIME SINCE I HAVE OWNED THE CAR NEW MAJOR ENGINE WORK WAS UNDERTAKEN. 1ST WAS A TIMING CHAIN WEAR ISSUE CAUSING ENGINE NOISE AT ABOUT 50K MILES. NEXT WAS A NEAR TOTAL ENGINE REBUILD DUE TO EXCESS OIL CONSUMPTION WHERE RINGS, BEARINGS, PISTONS ETC AT GM WARRANTY COST. ALL EXCEPT FOR CAM ACTUATORS FOR WHICH I WAS CHARGED $391. I PICKED UP THE CAR AND ALL SEEMED FINE. WITHIN 100 MILES OF PICKING UP THE CAR THE ENGINE LIGHT CAME ON AND A P0420 ENGINE CODE WAS LOGGED. I WAS TOLD BY THE DEALER WHEN I IMMEDIATELY RETURNED IT TO SEE WHAT HAD BEEN DONE WRONG THAT I NEEDED A NEW CATALYTIC CONVERTER, OXYGEN SENSORS AND NEW CAM ACTUATORS. (I JUST PAID $391 TO HAVE THEM REPLACED LESS THAN A WEEK AGO!!!) THE DEALER AND GM CUSTOMER SERVICE REFUSED TO ACCEPT THAT THE CATALYTIC CONVERTER FAILURE WAS DUE TO THE WARRANTY COVERED EXCESS OIL CONSUMPTION OR POSSIBLY NOT FOLLOWING THE DETAILED BLOCK CLEANING, AND RINSING PROCEDURE DESCRIBED IN THE TSB FOR THE ENGINE REBUILD. I TOOK THE COMPLAINT TO GM CORPORATE CUSTOMER SERVICE AND WAS TOLD THAT THEY CONTACTED THE DEALER AND THEY STATED I WAS TOLD I NEEDED A NEW CONVERTER AND I REFUSED SERVICE SO I HAVE NO RECOURSE BUT CONTACT MY AFTERMARKET WARRANTY MY DEALER PUSHED ON ME WHO HAS ALREADY REFUSED TO PAY FOR ANY FAILURES BECAUSE GM IN THEIR OPINION HAS ADMITTED FAULT BY ACKNOWLEDGING THEY HAVE A KNOWN OIL CONSUMPTION ISSUE. SO I HAVE NO IDEA IF THE ORIGINAL REPAIR WAS DONE CORRECTLY, DO I REALLY NEED CAM ACTUATORS OR WERE THEY NEVER REPLACED IN THE FIRST PLACE? I WOULD GET RID OF THE VEHICLE IF I WAS NOT SO UPSIDE DOWN DUE TO THE WASTED MONEY I LET THE DEALER PUSH ON THE EXTENDED WARRANTY THAT HAS BEEN PROVED WORTHLESS.

AFTER ONLY 5 YEARS OF USE, I BELIEVE THAT THE BLENDER DOOR HAS STUCK IN THE CLOSED POSITION AND THE FRONT AND DRIVER-PASSENGER SIDE WINDOWS HAVE FOGGED UP TO THE POINT THAT DRIVER CANNOT CONTINUE DRIVING. THIS IS A VERY SERIOUS SITUATION THAT NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE TO PREVENT A SERIOUS ACCIDENT. VEHICLE WAS MOVING WHILE ON A CITY STREET.

WAS DRIVING THE CAR AT APPROXIMATELY 40MPH WHEN THE ENGINE SHOOK AND SLOWED DOWN TO ABOUT 30MPH AND THE RPMS SHOT UP TO 5,000. I JUST GOT THE VEHICLE BACK FROM THE DEALERSHIP AND THEY HAD JUST REPLACED THE BALANCE SHAFT CHAIN AND TENSIONER & HIGH PRESSURE FUEL PUMP TO HOPEFULLY REMEDY THE SAME PROBLEM. THE VEHICLE WAS PURCHASED CERTIFIED PRE-OWNED WITH APPRX 52K MILES. 11/27/15. I FIRST BROUGHT THE VEHICLE IN ON 12/11/15 AND IT WAS RETURED AFTER 4 DAYS AND NOT BEING ABLE TO "RECREATE" THE PROBLEM. I RETURNED THE CAR TO THE DEALERSHIP ON 1/4/2016 FOR THE SAME PROBLEM WHICH OCCURED ON NEW YEARS DAY. I JUST GOT THE CAR BACK AFTER REPAIRS ON 1/7/16 AND NOW TWO DAYS LATER THE PROBLEM HAS AGAIN OCCURED. THE LAST TIME IN THE SHOP THEY ALSO COULD NOT "DUPLICATE" THE ISSUE AFTER DRIVING APPRX 50 MILES, BUT I POINTED OUT THAT THE OIL WAS VERY DIRTY AND SMELLED LIKE GASOLINE WHICH THEY CHECKED AND CONFIRMED AND DID THE REPAIRS OF THE FUEL PUMP AND BALANCE CHAIN. THE ENGINE ISSUE IS STILL NOT RESOLVED AND I WILL BE RETURNING THE CAR TO THE DEALERSHIP AGAIN ON MONDAY. I JUST GOT PLATES TODAY BECAUSE MY 30 DAY TAG JUST EXPIRED.

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED, IT SHOOK AND THE CHECK ENGINE REDUCED POWER LIGHT ILLUMINATED. THE VEHICLE WOULD ONLY ACCELERATE TO APPROXIMATELY 10 MPH. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS NOT PROVIDED.

I WAS IN CITY STREETS GOING 30 MPH AT MOST, 19 DEGREES IN MINNESOTA AND IT SHOWS REDUCED ENGINE POWER AND STABILTRACK OFF AS TRACTION CONTROL LIGHT COMES ON AND CHECK ENGINE LIGHT IS ON. THE ENGINE STARTS SHAKING VIOLENTLY AND I PULL OVER, RESTART IT AND IT GOES FOR A FEW BLOCKS AND THEN THE SAME WARNINGS COME ON (ENGINE LIGHT HAS GONE OFF AND ON INTERMITTENTLY FOR A FEW MONTHS WITH NO ISSUES.) AS MENTIONED, SPEED REDUCTION WAS STATED ON SCREEN AND I DRIVE SLOWLY AND WAS ONLY ABLE TO ACCELERATE SLOWLY. I JUST WENT THROUGH A CHEVROLET FORUM AND SEE THAT I'M NOT THE ONLY ONE WHO'S HAD THESE SAME ISSUES AND LIGHTS AND WARNINGS POP UP ON THE SCREEN. LUCKILY I WAS NOT ON A HIGHWAY OR UNDER ANY OTHER SCARIER CONDITIONS AND WAS CLOSE TO HOME. MANY OTHERS HAVE SPENT HUNDREDS OF DOLLARS TO TRY AND REMEDY THIS ISSUE AND, PER THE FORUM, HAVE ONLY BEEN ABLE TO DO THAT AFTER AT LEAST HAVING THE WARRANTY TO PAY FOR IT. HERE'S THE LINK TO THE EXTENSIVE FORUM: HTTP://CHEVROLETFORUM.COM/FORUM/MALIBU-15/VERY-DANGEROUS-REDUCED-ENGINE-POWER-ISSUE-62499/PAGE27/ I DON'T WANT TO BE A/THE CASUALTY THAT MAKES THIS ISSUE MORE IMMEDIATE. FURTHERMORE, I DON'T WANT TO BE THE CAUSE OF INJURY TO ANY OTHERS BECAUSE OF THIS.

I WAS DRIVING MY EQUINOX APPRX 40MPH DOWN A STRAIGHT ROAD WITH MY HUSBAND AND 2 KIDS WHEN THE DOOR LOCKS RANDOMLY UNLOCKED THEN LOCKED. MY HUSBAND AND I LOOKED AROUND TRYING TO FIGURE OUT WHO BUMPED THE LOCKS BUT REALIZED ONLY THE DRIVER COULDVE DONE THE AND I DID NOT BUMP THE LOCKS. SECONDS LATER THE CAR ENGINE SEEMED TO LOSE POWER AND QUICKLY STARTED SLOWING DOWN WHILE THE RPMS SHOT UP TO 3,000 AND THE ENGINE LET OUT A LOUD REVVVVVVVV. IT WAS NOT POSSIBLE TO ACCELERATE AT THIS TIME AND THE CAR WAS QUICKLY SLOWING DOWN TO 20MPH IN THE MIDDLE OF MY DRIVING LANE. TAKING INTO DEALERSHIP ON MONDAY. THIS HAPPENED ON NEW YEARS DAY. ALSO, I HAVE ONLY HAD THIS CAR FOR 5 WEEKS, I BOUGHT IT CERTIFIED PREOWNE FROM A CHEVY DEALERSHIP, AND 3 WEEKS AGO SOMETHING SIMILAR HAPPENED BUT DEALER COULD NOT RECREATE THE PROBLEM SO NO FIX WAS MADE.

I WAS DRIVING THE CAR AND ENTERING THE HIGHWAY ON A SLIGHT RIGHT CURVE WHEN THE CAR SUDDENLY LOST ACCELERATION AND BEGAN QUICKLY DECELERATING, THE ENGINE BEGAN TO SHAKE. THE CAR WENT FROM 60MPH DOWN TO ABOUT 30 MPH, ALMOST AS IF IT HAD STALLED OR STOPPED WORKING SUDDENLY. THIS LASTED FR SEVERAL SECONDS, ACCELERATION WAS NOT POSSIBLE AT THIS TIME. VERY DANGEROUS. TOOK TO DEALERSHIP FOR SERVICE BUT DEALER COULD NOT DUPLICATE PROBLEM. CAR WAS AT APPROXIMATELY 52,000 MILES. I PURCHASED IT CERTIFIED PRE-OWNED ONLY 3 WEEKS PRIOR FROM THE LOCAL CHEVY DEALERSHIP. THERE WAS A SECOND SIMILAR INCIDENT 3 WEEKS LATER.

I RECEIVED A LETTER FROM GM/CHEVROLET IN AUGUST 2015 REGARDING OIL CONSUMPTION ISSUES IN MY 2011 CHEVROLET EQUINOX (SERVICE BULLETIN NO.: SB-15285). I AM CURRENTLY HAVING THIS ISSUE MONITORED FOR THIS AS I WAS TOLD I WOULD HAVE TO HAVE BRING IT TO THE DEALERSHIP EVERY 1,000 MILES FOR MONITORING BEFORE THEY WOULD DO ANYTHING ABOUT THIS. IN THE MEANTIME I HAVE GOTTEN A CHECK ENGINE CODE P0420 WHICH RELATES TO THE CATALYTIC CONVERTER. MY EQUINOX HAS JUST AT 84,500 MILES ON IT AND THE CATALYTIC CONVERTER WARRANTY IS ONLY 80,000. I TOOK IT IN TO THE DEALER THIS MORNING AND WAS TOLD THE CONVERTER NEEDED REPLACING. AFTER SPEAKING WITH MULTIPLE DEALERSHIPS AND MECHANICS I UNDERSTAND AND HAVE BEEN TOLD MULTIPLE TIMES THAT THE OIL CONSUMPTION AND PISTON ISSUES HAVE CAUSED THIS PROBLEM YET GM/CHEVROLET IS TELLING ME THEY WILL ONLY HELP ME APPROXIMATELY $200 TO HELP WITH THE NEW CONVERTER. THEY MUST KNOW THIS IS WHAT'S CAUSED THIS ISSUE AS IT APPEARS THAT A LOT THE 2010 EQUINOX HAD THE EXACT SAME ISSUE AND PROBLEMS. I WOULD REALLY LIKE FOR GM/CHEVROLET TO FIX THE CONVERTER ON MY EQUINOX AT 100% THEIR COST AS IT HAS HAD MULTIPLE OTHER ISSUES INCLUDING TRANSMISSION (COVERED UNDER A BULLETIN LISTED ON YOUR SITE HERE) , CAMSHAFT ACTUATOR (COVERED UNDER A BULLETIN LISTED ON YOUR SITE HERE), ETC. THE CONVERTER PER QUOTES ARE ANYWHERE FROM $600-$1,200 WHICH IS A LOT OF MONEY FOR AN ISSUE THAT WAS CAUSED BY THE OIL CONSUMPTION ISSUE THEY KNOW ABOUT, BUT HAVE TO MONITOR FIRST BEFORE THEY WILL FIX IT.

TRANSMISSION SHIFTING ISSUES CAUSING CAR TO JERK AND NOT ACCELERATE. HAS BEEN AN ON GOING ISSUES FOR THE LAST 13 MONTH BROUGHT IN TO BE LOOKED AT MULTIPLE TIME. DEALER IS STATING THAT'S HOW THE TRANSMISSION WERE MADE.

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT DISCOVERED THAT THE OIL LEVELS IN THE VEHICLE WERE VERY LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE CAUSE OF THE FAILURE WAS DUE TO EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,367.