2011 CHEVROLET EQUINOX Complaints

View complaints related to 2011 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 750 complaints submitted for the 2011 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 CHEVROLET EQUINOX
    - APPOMATTOX, VA

    I WAS PULLING INTO A PARKING LOT AT A CONVENIENT STORE, COMING TO A COMPLETE STOP, THE "CHECK ENGINE" LIGHT CAME ON, AND THE INFORMATION STATION FLASHED THE WARNING "STABILITRAC / POWER REDUCED". A STRANGE SOUND AND VIBRATION WAS COMING FROM THE CAR. I TURNED IT OFF BECAUSE I THOUGHT THE TRACTION CONTROL CREATED THE PROBLEM BECAUSE IT HAD STARTED TO SNOW. ONCE I RETURNED TO THE CAR, IT DROVE OKAY FOR A FEW MINUTES AND THEN BOOM THAT STRANGE SOUND AND THE STRONG IDLING VIBRATION CAME BACK. I WAS STILL ABLE TO DRIVE THE SUV BUT WOULD NOT ACCELERATE PAST THE FIRST TRANSMISSION GEAR. SO A COUPLE DAYS LATER I WAS GOING TO TRY AND MAKE IT TO THE STORE BECAUSE ANOTHER SNOW STORM WAS COMING OUR TOWN'S WAY. AGAIN, STARTED OUT OKAY AND THEN BOOM THAT STRANGE SOUND AND THE STRONG IDLING VIBRATION CAME BACK. SO, INSTEAD OF TURNING AROUND TO GO HOME, I TOOK IT TO THE CAR DEALERSHIP WERE I BOUGHT IT FROM. AFTER RUNNING TESTS OR WHATEVER THEY DID, I DON'T KNOW BECAUSE I WASN'T BACK THERE; THEY TOLD ME IT'S THE THROTTLE BODY. THEY EVEN TOLD ME THEY JUST FINISHED PRICING ONE AND TOLD ME THE CRAZY HIGH AMOUNT TO FIX IT. I DON'T KNOW ABOUT ANYONE ELSE BUT I DON'T HAVE THIS KIND OF MONEY TO PUT INTO FIXING THIS. SO YEAH, I WAS WITHOUT A VEHICLE BUT YET WITH A VEHICLE PAYMENT. ACCORDING TO THE MASSIVE AMOUNT OF COMPLAINTS ABOUT THIS PART, IT HAS A VERY HIGH FAILURE RATE IN THIS VEHICLE. HOWEVER, CHEVY REFUSES TO COVER THIS PART AS PART OF THEIR POWER-TRAIN WARRANTY OR AT LEAST DO A RECALL ON IT. THE "POWER REDUCED" CONDITION CAUSED BY THIS PART FAILURE IS A VERY DANGEROUS THING TO HAVE HAPPEN TO YOU IF YOU ARE TURNING IN A BUSY INTERSECTION OR ON AN INTERSTATE HIGHWAY, AND IF SOMETHING IS NOT DONE, THERE WILL BE INJURIES OR FATALITIES BECAUSE OF IT. *TR

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET EQUINOX
    - MAYSVILLE, KY

    TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND THE VEHICLE VIBRATED AS THE REDUCE SPEED WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE DIAGNOSIS WAS UNKNOWN BY THE CONTACT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CHEVROLET EQUINOX
    - CALHOUN, GA

    UPON LEAVING THE HOME DRIVEWAY, AS THE CAR BEGAN TO ACCELERATE, THE "CHECK ENGINE" LIGHT CAME ON, AND THE INFORMATION STATION FLASHED THE WARNING "STABILITRAC / POWER REDUCED". THE CAR WAS STILL DRIVE-ABLE, BUT WOULD NOT ACCELERATE PAST THE FIRST TRANSMISSION GEAR. AFTER GETTING THE VEHICLE BACK HOME, I RESTARTED IT, AND THE SAME WARNING WAS DISPLAYED IN THE INFORMATION STATION. THE VEHICLE ALSO BEGAN TO IDLE VERY ROUGHLY AND EMIT THICK BLACK SMOKE. ALL INDICATIONS FROM INTERNET SOURCES POINT TO A BAD THROTTLE BODY, WHICH WAS LATER CONFIRMED BY THE CAR DEALERSHIP. ACCORDING TO THE MASSIVE AMOUNT OF COMPLAINTS ABOUT THIS PART, IT HAS A VERY HIGH FAILURE RATE IN THIS VEHICLE. HOWEVER, CHEVY REFUSES TO COVER THIS PART AS PART OF THEIR POWER-TRAIN WARRANTY. THE "POWER REDUCED" CONDITION CAUSED BY THIS PART FAILURE IS A VERY DANGEROUS THING TO HAVE HAPPEN TO YOU IF YOU ARE TURNING IN A BUSY INTERSECTION OR ON AN INTERSTATE HIGHWAY, AND IF SOMETHING IS NOT DONE, THERE WILL BE INJURIES OR FATALITIES BECAUSE OF IT. *TR

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET EQUINOX
    - MCMURRAY, PA

    WAS DRIVING ON INTERSTATE 70 ON THE PENNSYLVANIA WEST VIRGINIA BORDER WHEN THE VEHICLE SUDDENLY LOST ENGINE POWER. I WAS IN THE PASSING LANE AND THERE WERE LARGE TRUCKS BEHIND ME AND BESIDE ME. THE CHECK ENGINE LIGHT CAM ON AND DISPLAY WAS FLASHING "ENGINE POWER LIMITED" AND "SERVICE STABILITRAK". THERE WAS NO POWER FROM THE ENGINE. I QUICKLY BEGAN TO REDUCE SPEED AND HAD TO PUT MY EMERGENCY FLASHERS ON AND COAST TO A SAFE STOP. I WAS ABLE TO START THE CAR AND IT FUNCTIONED NORMALLY UNTIL I GOT HOME (30 MILES). THE NEXT DAY IT DID THE SAME THING AND I TOOK IT TO THE CHEVY DEALERSHIP FOR REPAIRS I AM NOT COMFORTABLE THAT THIS WILL NOT HAPPEN AGAIN. DEALER SAID IT WAS A BAD THROTTLE BODY

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET EQUINOX
    - CHAPEL HILL, NC

    I WAS DRIVING IN THE SNOW AT APPROXIMATELY 40 MPH WHEN THE CAR DECELERATED TO APPROX 20 MPH, THE CHECK ENGINE LIGHT CAME ON, THE TRACTION CONTROL LIGHT CAME ON, THE SUV STARTED SHAKING AND THE REDUCED ENGINE PERFORMANCE POP UP WAS DISPLAYED. THE DEALER IS REPLACING THE THROTTLE SENSOR DUE TO A SHORT. LUCKILY I WAS NOT ON THE HIGHWAY AT THE TIME AS GOING FROM 65 TO 20 WOULD HAVE BEEN VERY DANGEROUS. THIS LIMP HOME/FALLBACK MODE SEEMS SORT OF ILL CONCEIVED ESPECIALLY ON ROADS ABOVE 30 MPH. *JS

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET EQUINOX
    - MASURY, OH

    LARGE PICKUP TRUCK WITH SNOW PLOW RAN STOP SIGN AT INTERSECTION, SNOW PLOW BLADE HIT LEFT SIDE/LEFT FRONT OF CAR, AT SPEED OF ABOUT 45 MPH. IMPACT FORCED CAR OFF THE ROAD, INTO A PILE OF FROZEN ICE AND SNOW. DAMAGE WAS SEVERE ENOUGH THAT LEFT FRONT DOOR WAS ALMOST SLICED OFF THE CAR WITH SERIOUS BODY DAMAGE TO LEFT FRONT AND LEFT FRONT CORNER. ALL DOORS WERE JAMMED SHUT. NEITHER FRONT NOR SIDE AIRBAGS DEPLOYED. SEAT BELT ON DRIVER DID NOT TIGHTEN UP EITHER. DAMAGE ALSO TO SEAT FRAME AND DASHBOARD. *JS

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET EQUINOX
    - CLARKSVILLE, TN

    1.WHILE DRIVING IN NASHVILLE FOR WORK THE FIRST OCCURRENCE STARTED WITH CHECK ENGINE LIGHT. MOMENTS LATER CHECK TRACTION CONTROL WARNING POPPED UP AND IMMEDIATELY AFTER A REDUCED ENGINE POWER NOTIFICATION AND VEHICLE LOST POWER. WENT FROM 55 TO 30 MPH IN SECONDS. I HAVE NO CLUE HOW THIS DID NOT CAUSE A WRECK IN THE HEAVY TRAFFIC. I TOOK THE VEHICLE TO THE DEALERSHIP I PURCHASED IT FROM ([XXX] IN CLARKSVILLE, TN) AND THEY TOLD ME IT WAS A LOOSE TIMING CHAIN AND THAT THEY FIXED IT. 2.4,000 MILES LATER WHILE WORKING ALL THE SAME MESSAGES POPPED UP AND THE CAR COMPLETELY STALLED AND WOULD NOT RESTART ON A BUSY BYPASS. VEHICLE WOULD NOT RESTART AND I PAID TO HAVE IT TOWED. THIS TIME THE DEALERSHIP SAID THEY HAD TO REPLACE THE ENTIRE TIMING CHAIN ASSEMBLY AND A HOUSING DUE TO IT BEING DESTROYED. IT WAS COVERED BY WARRANTY AGAIN AND THEY SERVICED IT FOR FREE. 3.VEHICLE RAN GREAT FOR 3600 MILES AND AGAIN THE SAME MESSAGE SEQUENCE OCCURRED. THE CAR FORTUNATELY CONTINUED TO RUN AND I DROVE IT STRAIGHT TO THE DEALERSHIP. I INSISTED IT WAS A SAFETY HAZARD AND THAT I WANTED TO TRADE IT IN IMMEDIATELY. 2 HOURS LATER THEY OFFERED ME $7,000 UNDER BLUE BOOK BECAUSE OF ENGINE PROBLEMS. THIS WAS VERY FUNNY OF COURSE SINCE IT IS CHEVROLET AND THE DEALERSHIPS FAULT FOR SELLING SUCH A LEMON. I TOLD THEM IT WAS UNDER WARRANTY. TO FIX IT AGAIN FOR FREE AND I WOULD PICK IT UP. DEALERSHIP CALLED NEXT DAY. SAID EVERYTHING WAS FINE. IT WAS OUT OF OIL AND THAT CAUSED SAFETIES TO KICK IN AND THAT CREATED THE PROBLEM. I ASK HOW THIS IS POSSIBLE YOU CHANGED MY OIL 3600 MILES AGO. 4.LAST WEEK (AGAIN 3800 MILES LATER) THE CAR PRODUCED ALL OF THE SAME MESSAGES AND STALLED ON THE SAME BUSY BYPASS. THIS TIME I HAD MY (XXX)YEAR OLD AND (XXX) YEAR OLD IN THE CAR. THE SPEED LIMIT IS 55 SO OF COURSE TRAFFIC REGULARLY RUNS 60 MPH. I WAS STRANDED WITH MY CHILDREN ON 20 DEGREE WEATHER WITH NO HEAT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET EQUINOX
    - BROOKLYN CENTER , MN

    I WAS DRIVING WITH MY 7 YEAR OLD SON AND 15 YEAR OLD NEPHEW ON A 35 MPH BUSY STREET WHEN ALL OF A SUDDEN MY VEHICLE STARTED SHAKING AND THE STEERING WHEEL AND BRAKE PEDAL LOCK ON ME I COULDN'T MOVE THE LUCKILY THERE WAS NO CAR COMING AT THE MOMENT, AND I WAS ABLE TO TURN OFF THE VEHICLE AND TURN IT BACK UP. AFTER THAT I IT STARTED UP AGAIN AND NOTHING SEEM TO BE WRONG UNTIL THE ENGINE LIGHT TURN ON AND I CONTINUED ON MY WAY, ALL OF A SUDDEN MY ON THE DASH BOARD IT SAID STABILITY CHECK/LOST ENGINE POWER AND ALL OF A SUDDEN THE ENGINE SHUT OFF ON ME. I COULDN'T MOVE TO FROM LANES TO AVOID CAUSING AN ACCIDENT LUCKILY THE VEHICLES ON BACK OF ME NOTICE MY VEHICLE SLOWING DOWN AND THEY WHERE ABLE TO MISS HITTING MY VEHICLE. I REALLY DO WANT SOMETHING DONE TO FIX THIS ISSUE BECAUSE I COULD OF CAUSE AN ACCIDENT WITH THAT SUDDEN STOP AND ALL BECAUSE OF THE ENGINE POWERING OFF. I BELIEVE SOMETHING NEEDS TO BE DONE A.S.A.P. BEFORE ON OF ALL THESE OTHER PEOPLE PUTTING THEIR COMPLAINS END UP DEAD OR CAUSING A DEADLY ACCIDENT. I SURE DON'T WANT MY FAMILY TO BE IN DANGER IN ANY TYPE OF WAY, ESPECIALLY NOT IN A VEHICLE THAT I KNOW IS MALFUNCTIONING AND FEELING HELPLESS BECAUSE NOTHING IS BEING DONE. I HOPE MY COMPLAIN HELPS EVEN MORE TO GET THIS ISSUE FIX A.S.A.P. *TR

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET EQUINOX
    - GREENBAY, WI

    TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 35 MPH, THE REDUCED POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD IN ORDER TO COME TO A COMPLETE STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. ....UPDATED 04/23/15 *BF UPDATED 9/22/2017*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CHEVROLET EQUINOX
    - ERIE, PA

    TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY DECELERATED AND WOULD NOT EXCEED 10 MPH. THE SERVICE ENGINE, REDUCED ENGINE POWER, AND SERVICE STABILITRAK WARNING LIGHTS ILLUMINATED. THE CONTACT MANAGED TO COAST OVER TO AN EMERGENCY LANE AND SHUT THE ENGINE OFF. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE