2018 CHEVROLET EQUINOX Complaints

My wife and I were driving to Galveston on I-45 and were driving through La Marque when our car suddenly lost power. I started moving over to the outside lane and went to turn on the emergency lights. I realized the lights were already on. We heard a thump and thought that the serpentine belt had broken and that the engine would overheat, followed up by white smoke coming from the dash vents. My wife opened her window and leaned out the window while I tried to control the SUV without power. A truck pulled next to us and the passenger screamed that our car was on fire. I stepped on the brakes, but my foot went to the floor without effect. I hit the button for the emergency parking brake, but it didn't stop the car. I let the car slow down and then black smoke was coming from the vents. We were choking from breathing the smoke and I tried to open my window, but all electrical systems had quit working. The car finally slowed enough for me to shove the gear shift into park. My wife jumped out of the car and fell to the pavement, also hitting the concrete barrier on the side of the highway. My seat belt was stuck and I kept pushing the button and reached for my pocket knife to cut the belt when it released. At this point, flames were coming from the vents when I reached for the door handle and open the door. I fell out of the car onto the highway, rolling away. I was finally able to get up and saw several vehicles stopped behind us, but some were still driving through. I got away from the car and found my wife who was being helped by another man who stopped ahead of us. The car was on fire, mostly from the back, heavily in the left rear where the gas tank is. The car was completely burned and an unknown retired firefighter said all of the signs point to a defective fuel pump.

Driving down a curvey road and my brake pedal was hard without no warning or indication. Almost was hit head on because of this. Looks like the Vacuum Pump Seal failed and I lost all of my engine oil, which caused that to happen.

The contact owns a 2018 Chevrolet Equinox. The contact stated that there was an abnormally strong fuel odor coming from the vents while driving 45 MPH. The check engine warning light was illuminated. The vehicle was taken to Advance Auto, where the contact was informed that there was a fuel leak, which could cause fire. The contact was advised to park the vehicle. The vehicle was taken to the dealer, where it was diagnosed that all four fuel injectors were leaking and required immediate attention. The contact was advised that the parts needed to be ordered to do the repair. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 18V358000(Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance in adding the VIN to the recall. The failure mileage was unknown.

Vehicle chocks when starting, once started the vehicle begins to smell of gas. There is a leak on the underside of the vehicle which also smells of gas.

Vehicle displayed reduced engine power, check engine light, and service brake assist all at the same time. Brake pedal wouldn't move leaving me without brakes. Coasted to stop and shut off car. Brake did not release and now engine won't start. Informed brake vacuum booster pump is problem and ruined motor now.

While going 80mph on the highway at 2:00am on or around 10/6/2023, my power braking system went out without warning. I was able to get it off the road and to a shop where they told me it was the vacuum pump and cam shaft. Repair took a week. 7 months later on 5/31/2024, it went out again, luckily in town going 35mph, and involved the vacuum pump, cam shaft, and this time the oil pump as well. Repair took 5 months due to parts availability. The only time the engine light came on, it was for a sensor unrelated to this issue.

The brake vacuum pump has went out twice with no warning and has caused my breaks to become instantly extremely stiff.

I’ve heard about some recalls and Technical Service Bulletins related to the transmission, especially the start-stop accumulator bolts possibly missing and some transmission lubrication concerns. I checked my VIN on the NHTSA website, and it shows no open recalls. However, I want to confirm: Whether my vehicle was part of any recall related to the transmission or start-stop accumulator bolts. If the recall was completed or if any transmission-related TSBs apply. Whether there are any service campaigns or software updates for the transmission control module that I should be aware of. Start-stop accumulator bolt missing leading to fluid leaks and possible failure, Missing transmission cup plugs causing lubrication issues, Valve body spacer plate replacement and transmission control module reprogramming. I am currently experiencing significant transmission issues including, symptoms like: rough shifting, slipping, hesitation, noises, fluid leaks, loss of power, which are severely affecting the vehicle’s drivability and safety. This vehicle only has 107K miles which only go over 7K from warranty. I am concerned that my vehicle may be affected by one or more of these issues — even if the recall was marked as closed or VIN was excluded in error. Given the volume of known transmission complaints for this model year and my relatively low mileage, I strongly believe this could be part of a broader safety defect that deserves further investigation. Please review this issue for potential inclusion in an investigation or expanded recall campaign. These transmission issues are not only costly but potentially dangerous, especially if they result in sudden loss of propulsion. This transmission issue is seriously impacting my vehicle’s safety and reliability. This matter is urgent due to the impact on vehicle safety and reliability.

I own a 2018 Chevrolet Equinox with a 1.5L engine. While driving with my children in the vehicle, the car experienced a sudden and frightening failure. The engine began malfunctioning, and after inspection, my mechanic and the repair shop confirmed damage to the vacuum pump, broken engine pieces, and issues with the timing chain and camshaft. These issues are identical to those described in an existing recall for this vehicle, but my VIN is not included. The shop even questioned why my mechanic had to replace the vacuum pump, which shows this failure is directly related to the known recall problem. This situation created a very unsafe condition while my kids were in the car. It is unfair and dangerous that my VIN is excluded when the exact same recall defects are present. I am requesting that my vehicle be included in the recall and that NHTSA investigate this defect further, as it poses a serious safety risk for me, my family, and potentially other drivers.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal, the turbo charger failed to operate as designed, and the vehicle failed to accelerate as intended. The contact stated that excessive pressure was needed to depress the accelerator pedal. The message “Engine Power Reduced” was displayed due to a low coolant level. Additionally, the contact was adding 2-quarts of engine oil to the vehicle weekly. The contact stated there was oil on the ground underneath the vehicle. While checking the oil level, the contact saw smoke coming from the exhaust. The check engine light was illuminated. The contact was made aware of the Special Coverage Program, NHTSA ID Number: 10171426 (Engine and Engine Cooling, Air Bags, Service Brakes, Hydraulic); however, the year vehicle was not included. The vehicle was taken to an independent mechanic who replaced the oil line connected to the turbo charger; however, the oil leak persisted. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.