2024 CHEVROLET EQUINOX Complaints

Glare from the sun on the dash causes blindness and unable to safely see out of the windshield. It's a safety hazard to operate and unsafe for anyone else on he road when the sun hits it. Test drove and bought the car on a cloudy day and the first time the sun hit my dash I nearly rear ended the car in front of me. Emergency braking system activated to avoid a collision due to me not being able to see the brake lights in front of me even though I was wearing sunglasses

Component Malfunction and Availability for Inspection: The vehicle’s infotainment system is critically malfunctioning and poses a serious safety threat. The issue has persisted despite four service attempts, and GM refuses to repair it. The vehicle is available for inspection upon request. Safety Risk: This malfunction creates an extremely hazardous driving condition. While traveling at highway speeds in unfamiliar, high-traffic areas, the system has suddenly frozen, pixelated, emitted loud static from the speakers, and disabled all controls. In one incident during Chicago rush hour (65 mph zone), I lost navigation, audio controls, and screen functionality simultaneously. The sudden, jarring noise and visual failure distracted me and left me unaware of my location. With no safe exits, I had to dangerously operate my phone while steering through speeding traffic just to regain directions—putting my life and others at risk. This wasn’t a choice, it was a desperate action forced by a system failure. This situation was terrifying, disorienting, and could have easily resulted in a crash. Reproduction/Confirmation of the Problem: The issue has not been successfully reproduced by the dealer, despite recurring complaints and multiple service visits. It occurs regardless of whether a device is connected via Bluetooth or USB, and with different users' phones. Inspection by Others: The manufacturer has failed to correct the issue after repeated attempts. The vehicle has not been inspected by the police or insurance representatives. Warning Signs and Timeline: No warning lamps or messages appear before the failure. It strikes without notice. The system shows severe symptoms: frozen screen, distorted sound, mismatched song info, unresponsive buttons, and audio continuing after the car is shut off. Restarting the vehicle does not fix it. The randomness and severity of these failures make the vehicle unsafe to operate, especially in high-speed or unfamiliar driving conditions.

It is difficult to see out of the windshield when the sun in shining. The material the dash is made of makes an awful reflection on the windshield.

The vehicle seemingly at random, will engage automatic emergency braking. These events are hard braking events, locking up wheels and engaging ABS for brief moments at 75mph. There is no sensitivity adjustment, forcing the safety features off to ensure I am not rear ended. In my first month of ownership, we have experienced: 1) backing out of my garage in good weather and into my driveway (flat surface, no hills) causing whiplash. 2) inside turning lane of a 2-lane left turns, presumably detecting the outside lane vehicle, stopping in the middle of an intersection instantly. Assumed going 18-20mph. Almost caused accidents behind me. 3)On interstate, going 75 mph in good weather, passing a vehicle estimated to be going 65mph, caused the braking system to engage hard and the tires to squeal from locking up. Vehicle nearly lost control. Software is up to date, last update was mid March 2025

Have had no heat in the car for several days. Today while driving on the freeway, vehicle has warning come up of "High Voltage Warning" and "Service Vehicle Soon." Dealership cannot get car in for another week and no loaner vehicles to any customers.

Since my vehicle has a software update, my vehicle has had multiple instances of the AEB engaging in instances where it previously wouldn't have. The worst case was when I was in a parking lot turning into a space and the AEB went off when there was no reason for it to. This has also gone off while driving when slowing down at a light when they're was another vehicle in front but I was slowing down as normal.

When driving in a direction that is nearly aligned with the sun, the reflection off the dashboard presents a hologram-like image onto the windshield which obstructs the drivers view. It looks like it’s caused by the textured pattern of the dashboard. My wife typically drives the car, and we’re just coming out of overcast days so this is the first time I’ve really noticed how bad it is.

When using the turn sign to turn right, it will overcompensate and after completing the turn, turn the left turn signal on. The vehicle is available for inspection. The dealership, on second trip for the issue, was able to duplicate the issue. They did change the turn signal stalk. It is still doing this same thing, however less. I have mentioned it the dealership that it is still occurring and they have opened a case with GM they state. It put the safety of me and others at risk because people behind me believe I am turning left all of a sudden, and I am not turning left. There were no warning messages that had or have appeared. I first reported this to the dealership in August of 2024. This has happened more than the date I put down below. It has happened 6 times since the repair was done approximately 2 months ago.

I was driving on the freeway and the dashboard went dark and then rebooted. I did not have a speedometer. I did not lose control of the car. It was frightening.

I pulled in to traffic on busy road, car quit. I almost got hit. The Fuel Pump Control Module was replaced on warrantee but I understand this has been an ongoing problem. Car had 800 miles. My wife is now afraid to drive it.