2014 CHEVROLET EXPRESS Complaints

WE HAVE HAD 2 CHEVY EXPRESS 1500 VANS CATCH FIRE TO THE DRIVER DOOR FROM A FAULTY WINDOW SWITCH. SIMILIAR TO A PREVIOUS GM SUV RECALL: HTTP://WWW.AUTOBLOG.COM/2014/08/07/GM-SUV-WINDOW-SWITCH-RECALL-FIRE-HAZARD-PARK-OUTSIDE/ THIS HAS HAPPENED ONCE WHILE THE VEHICLE WAS IN MOTION AND ANOTHER TIME WHILE THE VEHICLE WAS STOPPED. CAN PROVIDE PICS IF NECESSARY

VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM STARTED AT 3,178 MILES AND HAS CONTINUED REGULARLY UP TO THE CURRENT 26, 050 MILES. JACK WILSON CHEVROLET OF SAINT AUGUSTINE HAS ATTEMPTED TO REPAIR THIS VEHICLE ELEVEN (11) TIMES SINCE THE 2ND DAY AFTER PURCHASE. AFTER OBTAINING ALL SERVICE RECORDS SINCE THIS VEHICLE WAS NEW THERE HAVE BEEN 24 ATTEMPTS AT REPAIRING THIS VEHICLE WITH NO SUCCESS. HERE IS A LIST OF REPAIRS PULLED FROM GM WORKBENCH SERVICE RECORDS. CONTINUAL CHECK ENGINE LIGHT. DEALER CANNOT FIND THE ISSUE. TO DATE - I SOLD THE VEHICLE BACK TO DEALER, THEY ARE SELLING, SO IT WILL BE BACK ON THE ROAD. LIST OF SERVICES - 3,178 MILES - ENGINE BLOCK PLUG REPLACEMENT 9,386 MILES - ROADSIDE SERVICE BATTERY TEST 9,400 MILES - ROADSIDE SERVICE TOWING 9,404 MILES - FUEL TANK FUEL PUMP MODULE REPLACEMENT 9,692 MILES - BODY WIRING HARNESS JUNCTION BLOCK REPLACEMENT 14,398 MILES - PASS. SIDE INSTRUMENT PANEL PERFORMANCE 14,434 MILES - RELAY REPLACEMENT 15,116 MILES - CONNECTOR RECONNECTION 15,857 MILES - IGNITION AND START SWITCH REPLACEMENT 16,090 MILES - ENGINE CONTROL MODULE REPLACEMENT 16,090 MILES - STARTER REPLACEMENT 12 DOCUMENTED "CHECK ENGINE LIGHT" PROBLEMS 6 DOCUMENTED TIMES THE VEHICLE STALLED ON THE HIGHWAY WHILE DRIVING 16 DOCUMENTED TIMES VEHICLE WOULD NOT START

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS 1500. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND CAUSED THE CONTACT TO CRASH INTO A WALL FOUR TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND A PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS 1500. THE CONTACT WAS DRIVING 40 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAG WARNING LIGHT ILLUMINATED AND FAILED TO DEPLOY. THE CONTACT DID NOT NEED MEDICAL ATTENTION IMMEDIATELY, BUT DID RECEIVE MEDICAL ATTENTION TWO DAYS LATER DUE TO UNKNOWN INJURIES SUSTAINED IN THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE YARD AND WAS NEITHER INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

DRIVER'S SEAT BELT REEL SEIZED WHILE THE VEHICLE WAS PARKED SO THE BELT COULD NOT BE EXTENDED AND BUCKLED. THE OPERATOR WAS NOT ABLE TO WEAR THE SEAT BELT AS REQUIRED BY LAW. A SECOND VEHICLE OF THE SAME MAKE/MODEL 2012 MODEL YEAR, ~4500 MILES EXPERIENCED THE SAME PROBLEM IN SEPTEMBER 2013, IT WAS BROUGHT TO THE CHEVROLET DEALER AND REPAIRED UNDER TSB 05-09-40-002G

NOT SURE I HAVE THIS UNDER THE RIGHT "AFFECTED PARTS", I PURCHASED A NEW VAN, HAD DRIVEN MY PREV VAN 238,000+ MILES SO I KNOW HOW TO USE MIRRORS, HOWEVER, THE SPLIT MIRRORS ON THESE NEW VANS DO NOT ALLOW YOU TO SEE PROPERLY BACKING UP & I FOUND THIS TO BE A DANGER. CONTACTED CHEVY AND THEY WERE NOT INTERESTED IN DOING ANYTHING ABOUT IT SO I PURCHASED SOLID MIRRORS AND REPLACED THEM AT MY OWN EXPENSE. WONDERED IF THERE WERE ANY OTHER COMPLAINTS???? *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET G1500 3LT EXPRESS RV. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING ROUGH UPON GOING OVER A BUMP IN THE ROAD OR UNLEVELED LAND. THE VEHICLE WAS SHUTTERING AND THE SUSPENSION WAS UNSTABLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO MORE THAN ONE AUTHORIZED DEALER SEVERAL TIMES, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 350.

I HAVE BEEN WAITING OVER 5 WEEKS FOR THE PARTS TO COME IN TO CHAMPION CHEVROLET IN JOHNSON CITY TN BUT EVERY TIME I CALL THEY SAY THAT GM HAS NOT SENT THE PARTS TO FIX THE AIRBAG THAT IS ON RECALL. WHY MUST I WAIT THIS LONG TO HAVE A SAFETY ISSUE CORRECTED. *TR