2005 CHEVROLET EXPRESS Complaints

THIS VEHICLE HAS A SERIOUS SAFETY ISSUE THAT DIRECTLY EFFECTS ITS CHASSIS AND STEERING IDLER ARM. WORST CASE SENERIO WOULD BE THE LOSS OF STEERING CAPABILITY WHICH COULD LEAD TO SERIOUS PHYSICAL INJURY AND/OR FATALITY. MANUFACTURE HAS DOWN PLAYED THIS SAFETY ISSUE WHEREAS MY PHOTOGRAPH AND DOCUMENTATION OF AN ENGINEERING / MANUFACTURING DEFECT WOULD SERIOUSLY CONTRADICT ANY EXPLANATION OFFERED BY THE MANUFACTURE, WHICH TO INCLUDE THE MERE MANUFACTURES "GENERAL MOTORS" SPECIAL COVERAGE ADJUSTMENT - STEERING IDLER ARM, RE:DOCUMENT ID#1976266. WHICH I WAS NEVER INFORMED OF UNTIL THE VEHICLE WAS PRESENTED FOR A NEWYORK STATE DEPARTMENT OF MOTOR VEHICLE INSPECTION. UPON REQUEST I WILL PRODUCE GM WORK ORDER TICKETS, PHOTOGRAPHS, TAP-RECORDINGS OF GM TECHNICIANS AND GM EMPLOYEES WHO ARE ASSIGNED TO THE GM CUSTOMER CARE DIVISION WHOM WERE LATER DISCOVERED TO BE EMPLOYEES EMPLOYED AT THE GENERAL MOTORS LEGAL DIVISION WHOM TO DATE HAVE INTENTIONAL AVOID THIS ISSUE AND REFUSES TO HAVE A GM TERRITORIAL ENGINEER INSPECT THIS VEHICLE TO SIGN OFF ON THE VEHICLES SAFE OPERATION. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED FURTHER TO INSURE PUBLIC SAFETY AND VEHICLE OPERATOR SAFETY. *TR

2005 CHEVROLET EXPRESS WITH SEATBELT AND AIRBAG FAILURE. CONSUMER STATES THAT WHEN THE ACCIDENT OCCURRED THE SEATBELT DID NOT RETRACT AND THE AIRBAGS DID NOT DEPLOY. CONSUMER WOULD LIKE TO KNOW IF SIMILAR ACCIDENTS HAVE OCCURRED. *KB (LAWYER WROTE IN ON BEHALF OF CLIENT). *JB

THE LEFT FRONT WHEEL BEARING CAME APART WITH ONLY 45,000 MILES ON THE VEHICLE. I WAS ON I-40 IN A 70 MPH ZONE I WAS VERY LUCKY THAT THE VAN DID NOT ROLL OVER. *TR

TL*THE CONTACT OWNS A 2005 CHEVROLET EXPRESS 3500. THE VEHICLE HAS A WOOD FLOOR THAT SHRINKS AND ALLOWS CARBON MONOXIDE TO PENETRATE INTO THE PASSENGER COMPARTMENT. THE CONTACT BECOMES NAUSEOUS WHILE DRIVING. THE DEALER STATED THAT THE FAILURE WAS THE MANUFACTURER'S RESPONSIBILITY; HOWEVER, THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE BECAUSE ANOTHER COMPANY DESIGNED THE VEHICLE. THE CONTACT ALSO STATED THAT THE TIRES WERE WEARING FASTER THAN NORMAL, THE TRANSMISSION HESITATES, AND THE VEHICLE SHAKES. THE VEHICLE WAS PURCHASED NEW IN 2005 AND THE DEALER HAS NOT OFFERED ANY ASSISTANCE. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 125.

2005 CHEVROLET EXPRESS SHOCK TOWER FAILURE. CONSUMER STATED THAT THE SHOCK TOWER CRACKED IN HALF. WAS REPAIRED. SHE STATES THAT THE VEHICLE DEVELOPED A SHIMMY AFTER THE REPAIR. *KB WHEN THE CONSUMER TOOK THE VEHICLE TO THE SHOP FOR THE SHIMMY, SHE WAS INFORMED THE TIE RODS HAD WORN OUT AND THE TECHNICIAN STATED THAT EXCESSIVE WEIGHT AND THE WRONG WHEEL/TIRE SIZE CAUSED ADDITIONAL STRESS AND WEAR AND TEAR ON THE VEHICLE. THE ABS LIGHT FLICKERED.

2005 CHEVY EXPRESS 3500 WITH DEFECTIVE FUEL TANK PARTS. CONSUMER STATED THAT HE SMELLED GAS AND THEN A FEW MONTHS LATER SAW IT. MECHANIC DETERMINED IT WAS THE GAS TANK ALONG WITH THE GASKETS THAT WERE DEFECTIVE. *KB THE SEAL AT THE BASE OF THE VALVE WAS NOT CORRECTLY SEALED. RUST WAS REMOVED FROM THE DOOR HINGE.*JB

SUBJECT VEHICLE IS A 2005 CHEVY EXPRESS/EXPLORER CONVERSION VAN. THE PASSENGER SIDE SHOCK TOWER STEEL ARM COMPLETELY SEPARATED AT THE WELDED POINT. I DROVE VEHICLE TO CLOSEST DEALER. WAS TOLD THAT THE VEHICLE TOOK A HIT AND THAT IT WAS NOT COVERED BY MANUFACTURER'S WARRANTY, AND THAT IT WAS NOT SAFE TO DRIVE. WAS TOLD THAT AUTO INSURANCE MIGHT COVER THE DAMAGE. AT NO TIME WAS THAT VEHICLE INVOLVED IN AN ACCIDENT. FILED CLAIM WITH ALLSTATE. DEALER REPAIR SHOP WAS AUTHORIZED BY IN-HOUSE ADJUSTER TO DETERMINE IF DAMAGE WAS COVERED. INSURANCE ADJUSTER CALLED TO SAY THEY WOULD COVER THE CLAIM. WE DISPUTED THE CLAIM AND ASKED THE ADJUSTER TO VISUALLY INSPECT THE VEHICLE HIMSELF BECAUSE WE FELT IT WAS A MANUFACTURER'S DEFECT. ADJUSTER CONCURRED AND DENIED THE CLAIM. [WE WERE DISTURBED BY THE WAY OUR CLAIM WAS HANDLED AND WONDERED IF INSURANCE FRAUD WAS BEING PLAYED OUT. WE ARE FOLLOWING THRU WITH THE STATE INSURANCE DEPT.] WHEN THE CLAIM WAS DENIED THE DEALER TOLD US TO TAKE THE VEHICLE TO WHERE WE PURCHASED IT BECAUSE THEY THEN DETERMINED THAT IT WAS A CONVERSION VAN COMPANY ISSUE. WE TOOK THE VEHICLE TO OUR DEALERSHIP AND THEY DETERMINED THAT THE CONVERSION COMPANY INSTALLED 20 INCH RIMS/TIRES ON A VEHICLE WITH 16 INCH MAXIMUM RIM/TIRE REQUIREMENT PER ENGINEERING SPECS. THE QUESTIONS THAT ARISE NOW ARE: WHY DID THEY SELL TO US A VEHICLE WHICH DOES NOT MEET ENGINEERING SPECS? TO WHAT EXTENT WAS MY FAMILY AT RISK OR IN DANGER? HOW MANY OTHER FAMILIES ARE THERE WHO ARE POTENTIALLY AT RISK DUE TO THIS CONDITION? WHAT ARE THE CHANCES THAT THIS WON'T HAPPEN AGAIN? WHAT RECOURSE DO WE HAVE? WE CERTAINLY DO NOT WANT THAT VEHICLE BACK IF WE CANNOT HAVE THE 20 INCH RIMS/TIRES. [LOW PROFILE TIRES] 16 INCH RIMS/TIRES WILL TAKE AWAY FROM THE LOOK OF THE VEHICLE. *TR

TL*THE CONTACT OWNS A 2005 CHEVROLET EXPRESS 15 PASSENGER VAN. WHILE DRIVING 25MPH THERE WAS A POPPING SOUND IN THE STEERING WHEEL WHEN MAKING A LEFT TURN. THE STEERING BOX ALSO SEPARATED FROM THE FRAME. ON 5/4/07, THE DEALER STATED THAT THE VEHICLE WAS OPERATING NORMALLY. ON 5/15/07 WHILE DRIVING 25 MPH IN A TUNNEL ON A HILL THE VEHICLE BEGAN SHAKING OUT OF CONTROL. THE DRIVER WAS FORCED TO APPLY EXTREME PRESSURE TO THE BRAKES; HOWEVER, THE VEHICLE CRASHED INTO THE SIDEWALK INSIDE THE TUNNEL. THERE WERE NO PRIOR WARNINGS. THERE WERE NO INJURIES. THE ENGINE SIZE, NUMBER OF CYLINDERS AND PURCHASE DATE WERE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 2,300.

PROBLEM WITH RECEIVING PROPER RECALL SCHEDULING**NAR**CC THE CONSUMER VEHICLE IS AN RV AND THERE IS NO FACILITY CLOSE ENOUGH THAT CAN ACCOMMODATE THE RV, THE NEAREST DEALER IS 5 HOURS AWAY. THE RECALL WAS REGARDING SEAT BELTS ON AN RV. *JB

I DRIVE A 2005 3500 CHEVY EXPRESS VAN THAT HAS A DRIVER'S SIDE MIRROR THAT MOVES WHILE DRIVING AT HIGHWAY SPEEDS. I TOOK THE VAN TO THE LOCAL DEALER WHO STATED THEY ORDERED AND REPLACED THE MIRROR. AFTER PICKING UP THE VAN I NOTICED IT WAS NO DIFFERENT. I TOOK IT BACK AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO. I FEEL THIS IS A SAFETY ISSUE BECAUSE AT HIGHWAY SPEEDS IT IS DIFFICULT TO SEE VEHICLES COMING UP BESIDE ME. I WOULD LIKE HELP IN GETTING THE PROBLEM SOLVED. *JB