2009 CHEVROLET HHR Complaints
View complaints related to 2009 CHEVROLET HHR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2009 CHEVROLET HHR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CHEVROLET HHR- SPRING GREEN, WI
2009 CHEVROLET HHR. CONSUMER STATES KEY WAS STUCK IN THE ON POSITION *TGW THE CONSUMER STATED THE ONLY WAY FOR HIS WIFE TO SHUT THE VEHICLE OFF, WAS TO TAKE HER FOOT OFF THE GAS AND LET THE CLUTCH OUT WHILE IT WAS STILL IN GEAR. THE CONSUMER HAD TO DISCONNECT THE BATTERY IN ORDER TO PREVENT IT FROM GOING DEAD AND POSSIBLY DAMAGING THE ELECTRICAL SYSTEM. THE NEXT DAY, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, WHERE HE WAS INFORMED, HE WAS NOT THE ONLY PERSON TO BRING THEIR VEHICLE IN FOR A DEFECTIVE IGNITION KEY CYLINDER. *JB
Source: CONSUMER LETTER -
2009 CHEVROLET HHR- RIMROCK , AZ
TL* THE CONTACT OWNS A OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION, THEREFORE THE ENGINE COULD NOT BE SHUT OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY WIRES AND THE FUEL PUMP FUSE TO SHUT THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE FAILURE WAS LOCATED AT THE IGNITION LOCK CYLINDER. THE DEALER REPLACED THE IGNITION LOCK CYLINDER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET HHR- EDMOND, OK
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE KEY WOULD NOT REMOVE FROM THE IGNITION. THE CONTACT DISCONNECTED THE FUEL PUMP IN ORDER TO SHUT OFF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE CONTACT OPERATED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET HHR- GREENWOOD, IN
AFTER PARKING IN THE DRIVE WAY AROUND 11:30 PM THE IGNITION KEY WOULD NOT TURN OFF. I TRIED TO USE THE RELEASE PLUNGER BUT ENDED UP REMOVING THE LOWER STEERING COLUMN COVER AND FORCING IT OVER THE KEY. THEN I PULLED THE WIRE HARNESS OFF WHICH SHUT OFF THE ENGINE. I WAS ABLE TO START THE CAR BY PUTTING THE WIRE BACK ON AND TWISTING THE KEY. THE DEALER SAID THE KEY WAS BENT AND CHARGED ME $400 TO REPLACE THE SWITCH. THEY OBVIOUSLY USED PLIERS TO REMOVE THE KEY. WHILE IN THEIR WAITING ROOM I READ AN ARTICLE IN A MARCH ISSUE OF MOTOR MAGAZINE THAT SAID THIS IS A COMMON PROBLEM FOR SEVERAL CARS INCLUDING HHR'S AND THEY ARE NOT SURE WHY. I FEEL THIS SHOULD HAVE BEEN ON RECALL AND NOT BE CHARGED TO US. THE KEYS MAY BE TOO SOFT OR IT WAS A MANUFACTURERS DEFECT IN THE FIRST PLACE. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET HHR- COLUMBUS, OH
I HAVE TWO ISSUES GOING ON WITH MY HHR. LAST EVENING I PULL INTO MY DRIVEWAY AND MY KEY WOULD NOT TURN OFF ENGINE AND RELEASE. I HAVE READ HUNDREDS OF COMPLAINTS WITH THE SAME ISSUES WHILE I WAS TRYING TO RESEARCH HOW TO TURN OFF MY CAR. MY CAR RAN IN MY DRIVEWAY FOR 2 HOURS WASTING GAS UNTIL WE FIGURED OUT HOW TO TURN OFF CAR. THE MANUAL STATES THAT YOU CAN PUSH A TUMBLER AND TURN THE KEY TO RELEASE IT. THE MANUAL IS NOT CLEAR ON WHAT THE TUMBLER IS BUT THE ONLY MOVABLE PIECE INSIDE STEERING WHEEL BASE DID NOT HELP TO RELEASE THE KEY. WE FINALLY FIGURED OUT HOW TO PULL THE FUSE TO SHUT DOWN THE ENTIRE CAR. THE DEALERSHIP WAS CLOSING AROUND THE TIME I STARTED CALLING AND THEIR OPTION TO COME LEAVE THE CAR WITHOUT OTHER TRANSPORTATION WAS NOT A GOOD OPTION FOR ME WITH KIDS. ONCE FUSE WAS OUT THE CAR IS SITTING IN MY DRIVEWAY WITH THE KEY IN IT WHICH IS CAUSING A WHOLE OTHER LEVEL OF STRESS FOR ME. I HAVE TO PUT FUSE BACK IN THIS MORNING AND TAKE TO DEALERSHIP TO GET MY CAR FIXED. FROM OTHER COMPLAINTS THE FIX SHOULD BE THE SAME. I DON'T UNDERSTAND IF THIS IS SUCH A BIG ISSUE WHY THERE IS NO RECALL ON THIS. I ALSO WOULD LIKE TO KNOW WILL WE AS LOYAL CUSTOMERS GET A REFUND WHEN THEY ACTUALLY DO DECIDE TO RECALL THIS APPARENT DEFECTIVE CAR. MY OTHER ISSUE IS THE AIR BAG LIGHT POPS ON FOR UNSPECIFIED PERIODS OF TIME AND SAYS IT NEEDS SERVICED. IT CAN GO OFF FOR DAYS AND WEEKS AT A TIME AND THEN DECIDE TO POP BACK ON. I HAVE ALSO BEEN READING ABOUT THIS ISSUE IN THE COMPLAINTS AND WONDERING WHY THERE IS NO RECALL ON THIS ISSUE AS WELL. *TR
Source: NHTSA WEB SITE -
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2009 CHEVROLET HHR- PEORIA, AZ
UNABLE TO REMOVE THE KEY FROM THE IGITION. ONE HOUR LATER THE CAR IS STILL RUNNING AND KEY IS STUCK. DISCONNECTED THE BATTERY. ITS 7PM WILL HAVE IT TOADED TO DEALERSHIP IN AM
Source: PORTABLE SAFETY COMPLAINT FORM -
2009 CHEVROLET HHR- HOUSTON, TX
POWER STEERING MOTOR GOES OUT WHILE DRIVING AND FIXES ITS SELF ONCE YOU SHUT THE CAR AND START BACK UP. KEY GETS STUCK IN IGNITION CAN'T TURN THE CAR OFF. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET HHR- SAINTE GENEVIEVE, MO
I PULLED INTO THE GAS STATION TO GET GAS. I COULD NOT SHUT THE CAR OFF NOR REMOVE THE KEY. MY 2009 COBALT HAD THE SAME PROBLEM AND WAS FIXED DUE TO A VEHICLE RECALL. HOWEVER, MY 2009 HHR HAD NO RECALL ON IT EVEN THOUGH IT USES THE EXACT SAME DEFECTIVE PARTS AS THE COBALT DID. I AM ALSO CONCERNED ABOUT THE STEERING ON THE HHR SINCE IT SHARES THE EXACT SAME MECHANICALS AS THE COBALT. THE COBALT HAD A RECALL DUE TO STEERING, HOWEVER THE HHR DID NOT. A SEARCH FOR COMPLAINTS ON=LINE YIELDED MANY RESULTS. IT APPEARS THAT THE HHR'S ARE HAVING THE EXACT SAME PROBLEMS YET THE CONSUMERS ARE LEFT WITH PAYING FOR THE REPAIRS. MY GM DEALER CONFIRMED THAT THE HHR USES THE EXACT SAME FAULTY PARTS AS THE COBALT AND HE COULD NOT EXPLAIN WHY THE HHR WAS NOT COVERED IN THE RECALL EITHER. HE STATED THAT THEY HAVE HAD TO FIX JUST AS MANY HHR'S AS THEY HAVE COBALTS... THE ONLY DIFFERENCE IS THAT COBALT OWNERS DO NOT HAVE TO PAY ANY OUT-OF-POCKET EXPENSES AND HHR OWNERS DO. THIS IS RIDICULOUS. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET HHR- BRANDON, MS
LAST NIGHT OUR 2009 HHR WOULD NOT TURN OFF, AND THE KEY WAS STUCK IN THE IGNITION. AFTER LOOKING AT ALL THE CORRESPONDENCE ONLINE RELATED TO THIS PROBLEM, WE TRIED EVERYTHING TO SHUT THE CAR OFF. WE ATTEMPTED TO DEPRESS THE SOLENOID SWITCH BEHIND THE SQUARE COVERING IN THE BOTTOM OF THE STEERING COLUMN, DISCONNECTED THE BATTERY, AND ENDED UP PULLING THE FUEL FUSE. WE WERE IN A HOSPITAL GARAGE, AND PLACED IN A COMPROMISING POSITION WITH THEFT, AND NOT KNOWING IF THE CAR WAS ACTUALLY ENGAGED IN "PARK." IT WAS SATURDAY NIGHT, AND OF COURSE, IT WILL BE LOOKED AT BY THE CHEVY DEALER MONDAY MORNING. I TRULY HOPE THIS WILL BE COVERED BY A RECALL. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET HHR- BATTLE CREEK, MI
I PULLED MY CHEVY HHR, 2009 INTO MY DRIVEWAY, AND THE CAR WOULD NOT TURN OFF. THE KEY WAS STUCK IN THE IGNITION WHILE IT WAS STILL RUNNING. I HAD TO POP MY CLUTCH (MANUAL TRANSMISSION) TO GET MY CAR TO STOP RUNNING. I TURNED EVERYTHING THAT I COULD OFF, TRIED TO LOCK THE DOORS, HOWEVER THE DRIVER'S SIDE WOULD NOT LOCK. HAD IT TOWED TO THE GARAGE THE NEXT MORNING...THEY REPLACED THE IGNITION SWITCH, CHARGED ME $300.00 PLUS, AND SAID CHEVY MAY NOT COVER IT. (MILEAGE 63,000 MLS) *KB
Source: NHTSA WEB SITE