2009 CHEVROLET HHR Complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 35-65 MPH, THERE WAS A GRINDING NOISE UPON ENGAGING THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE UNABLE TO DETECT A PROBLEM. THE FAILURE PROGRESSED AND SIXTEEN DAYS LATER, THE FRONT AXLE DETACHED WHILE MAKING A TURN. THE VEHICLE WAS TOWED TO THE DEALER AND NO REPAIRS COULD BE PERFORMED UNTIL THE VEHICLE WAS INSPECTED BY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,598.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO TURN THE KEY IN THE IGNITION IN ORDER TO SHUT THE VEHICLE OFF BUT WAS UNABLE TO. THE CONTACT WAS FORCED TO REMOVE A FUSE IN THE ENGINE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

I HAD A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION WITH THE VEHICLE STILL RUNNING. I HAD TO DISCONNECT THE BATTERY AND HAVE IT REPAIRED. IT COST $600.00 TO REPAIR THIS AND THIS CONTINUES TO BE A PROBLEM ON OTHER HHR'S. I AM NOW HAVING THE SAME KIND OF SYMPTOMS THAT MY CAR WAS HAVING BEFORE THE IGNITION WAS REPLACED. *KB

DURING THE ICE STORM THE POWER STEERING WENT OUT IN MY VEHICLE. MY HUSBAND WAS DRIVING AND THAT IS THE ONLY REASON WE DIDN'T HAVE AN ACCIDENT. THIS CONTINUES TO BE A PROBLEM ON MY 2009 CHEVY HHR LT. *KB

ON MAY 26TH OF 2011, I BOUGHT A 2009 CHEVY HHR. ACTUAL MILES WAS 43K. IT NOW HAS 45K. I HAVE NOT EVEN MADE MY FIRST PAYMENT ON THE CAR WHEN I EXPERIENCED A PROBLEM. ON JULY 7 AFTER I ARRIVED AT WORK, I PUT THE CAR IN PARK AND THE KEY WOULD NOT TURN TO SHUT THE ENGINE OFF. I HAD TO DISCONNECT THE BATTERY TO SHUT THE ENGINE OFF SO I COULD FINISH MY WORK DAY. GOT THE CAR HOME AND HAD TO DISCONNECT THE BATTERY AGAIN. WHEN I CONTACTED A CHEVY DEALERSHIP AND SPOKE WITH THE SERVICE PERSONNEL ABOUT MY CAR NOT SHUTTING OFF, HE SAID, 'LET ME GUESS, THE KEY IS STUCK IN THE IGNITION'? I SAID YES AND HE QUOTED THE PRICE WOULD BE 3 OR 4 HUNDRED DOLLARS TO FIX IT. ON JULY 8TH, WE HAD TO HAVE THE CAR TOWED TO A CHEVY DEALERSHIP. EVEN THE TOW TRUCK DRIVER KNEW ABOUT THE PROBLEM AND SAID, 'THAT IS ONE OF THE REASONS WE HAVE TO TOW IN THE HHRS'. ON JULY 7TH PM, I GOT ON THE INTERNET AND DISCOVERED THAT I WAS NOT THE ONLY ONE TO EXPERIENCE THIS PROBLEM WITH THE KEY STUCK IN THE IGNITION. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS. TO MY UNDERSTANDING, CHEVY KNOWS ABOUT THIS PROBLEM BUT HAS FAILED TO PUT OUT A RECALL. I DO NOT HAVE A LOT OF MONEY. I AM ON A TIGHT BUDGET AS MANY PEOPLE ARE. I HAD TO BORROW THE MONEY TO GET THE CAR FIXED. IT IS A SHAME THE QUALITY OF MAKING A CAR HAS GONE DOWN HILL. I THINK THAT CHEVY SHOULD FIX THIS PROBLEM SO THAT IT DOES NOT REOCCUR AGAIN. I ALSO THINK THAT PEOPLE SHOULD BE REIMBURSED FOR THE MONEY THAT THEY HAVE HAD TO SPEND ON GETTING THIS PROBLEM FIXED. SO, MY QUESTION FOR YOU IS, HOW MANY COMPLAINTS MUST IT TAKE FOR YOU TO ADDRESS THIS PROBLEM AND ISSUE OUT A RECALL? CHEVY SHOULD 'MAN UP' AND TAKE RESPONSIBILITY FOR THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE POWER STEERING WOULD INTERMITTENTLY FAIL AND THE WHEEL WOULD BECOME VERY DIFFICULT TO TURN. WHENEVER THE FAILURE OCCURRED, THE CONTACT WOULD RESTART THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO INFORMED THE CONTACT THAT THE POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HIS VEHICLE DID NOT HAVE SIDE CURTAIN AIR BAGS. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS STANDARD AND DID NOT COME WITH SIDE CURTAIN AIR BAGS. THE MANUFACTURER HAD BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 43,000.

I HAVE A 2009 HHR CHEVROLET AND LATELY I HAVE BEEN EXPERIENCING IGNITIONS PROBLEMS. ON YESTERDAY WHEN MY CAR WAS PARKED APPROIMATELY AROUND 7:00 P.M. I TRIED TO SHUT THE CAR DOWN AND REMOVE KEY FROM IGNITION. I COULD NOT GET THE KEY OUT AND THE CAR WOULD NOT SHUT DOWN. ALL OF THE BUSINESS THAT COULD HELP ME WERE CLOSED. I SAT IN THAT CAR FROM 7:00 P.M. UNTI 2:15 A.M. THE NEXT MORNING, WHEN ALL OF THE GAS RAN OUT OF THE CAR. SOME MAY NO THING THIS IS EMERGENCY BUYT WHEN YOU ARE A WOMEN BY YOURSELF. IT'S QUITE URGENT. A TOW TRUCKER DRIVE CAME STAYED ABOUT 3 MINUTES AND SAID HE COULD NOT ASSIST ME. NO LOSS OF LIFE THIS TIME; BUT IT CAN LEAD TO THAT WITH CRIME RUNNING RAMPID. WHERE IS THE ACCOUNTABILIT? WHERE IS THE RECALL? IS EVERYTHING IN AMERICA JUST ABOUT $ AND CENTS THESE DAYS? WHAT ABOUT THE NEXT TIME? I COULD NOT LEAVE THAT CAR RUNNING ON A PUBLIC STREET. *TR

I ARRIVED HOME AT 2:30AM AND MY CAR WOULD NOT TURN OFF. THE KEYS WERE STUCK IN THE IGNITION. I HAD IT TOWED TO THE DEALERSHIP THAT NIGHT. THE SERVICE DEPARTMENT CALLED ME IN THE MORNING TO INFORM ME THAT THIS IS NOT COVERED UNDER WARRANTY. I HAVE BEEN ON THE PHONE ALL MORNING TRYING TO GET THIS ISSUE RESOLVED. STILL NO RESOLVE!!! *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION AND START THE VEHICLE. WHEN USING THE KEY FOB, HE WAS ABLE TO USE THE REMOTE START FEATURE. ONCE THE VEHICLE WAS STARTED, HE WAS UNABLE TO SHUT IT OFF BECAUSE THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,254 AND THE CURRENT MILEAGE WAS 26,000. UPDATED 08/31/11 *BF THE DEALER DETERMINED THE PROBLEM WAS DUE TO AN INTERNAL CYLINDER FAILURE. UPDATED 09/07/11