1997 CHEVROLET S10 Complaints

CONSUMER STATED WINDSHIELD WIPERS FAILED INTERMITTENTLY. RECALL 03V159000 WAS ISSUED, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

THE WINDSHIELD WIPER MOTOR FAILED, AND WINDSHIELD WIPERS DIDN'T WORK PROPERLY. THIS WAS DUE TO THE DEFECT DESCRIBED IN RECALL 03V159000. BUT THIS VEHICLE WAS NOT ONCLUDED IN THE RECALL DUE TO VIN. *AK

WHEN KNEELING ON THE TAILGATE BOTH TAILGATE SUPPORT STRAPS BROKE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

RIVETS HOLDING TWO PIECE THROTTLE BODY BUTTERFLY TOGETHER FAILIED CAUSING THE THROTTLE TO JAM OPEN.*AK

CONSUMER RECEIVED A RECALL NOTICE ONE YEAR AGO FOR THE WINDSHIELD WIPERS. THE LETTER STATED NOT TO BRING THE VEHICLE IN UNLESS THE PROBLEM EXISTED. CONSUMER TOOK THE VEHICLE TO DEALER, AND REPAIRS WERE DENIED BY THE DEALER AND THE MANUFACTURER. THEY STATED THAT THIS VEHICLE WAS NEVER INCLUDED IN RECALL 03V159000. *AK

ABOUT 2 WEEKS AGO, THE WINDSHIELD WIPERS ON MY 1997 S10 PICKUP BEGAN TO INTERMITTENTLY MALFUNCTION (THERE HAVE BEEN 4 INSTANCES OF THIS SO FAR). IN MY ENSUING INVESTIGATION OF THE PROBLEM, I LEARNED THAT THERE IS A RECALL TO FIX THE PROBLEM. ON 9-8-2004 I TOOK THE VEHICLE TO SOUTHVIEW CHEVROLET IN INVER GROVE HEIGHTS, MN TO GET THE WIPER MODULE REPLACED. AFTER ENTERING THE VIN NUMBER INTO THEIR COMPUTER, THEY TOLD ME MY S10 WASN'T ELLIGIBLE TO HAVE THE REPAIRS DONE AT NO COST TO ME. EVEN THOUGH ONE OF THEIR DOCUMENTS STATED THAT THE RECALL WAS FOR BEGINNING OF PRODUCTION TO END OF PRODUCTION, THEY SAID THAT THE RECALL EXPIRED 2-29-2004. I THEN CALLED CHEVROLET'S 800-222-1020 NUMBER AND ASKED 2 PEOPLE WHY I WASN'T NOTIFIED OF A RECALL, AND HOW CAN A RECALL EXPIRE. I WAS ISSUED A SERVICE REQUEST # 1-257047512, AND WAS TOLD THAT IT WAS NOT A RECALL, BUT WAS A SPECIAL POLICY THAT HAD THE ABOVE EXPIRATION DATE. FURTHER INVESTIGATION BROUGHT ME TO YOUR WEBSITE WHERE I FOUND NHTSA CAMPAIGN ID NUMBER: 03V159000 WHICH REFERS TO A RECALL FOR THIS PROBLEM ON 97 S10 CHEVROLETS AND, FUTHER, REFERS TO GM RECALL NO. 03023. CHEVY SEEMS TO BE USING SEMANTICS TO GIVE ME THE RUN-AROUND SO THEY WON'T HAVE TO REPLACE MY WIPER MODULE. I PLAN TO WRITE TO THE CHEVY CEO TO BITTERLY COMPLAIN AND TO LET HIM KNOW THAT THERE WILL BE NO MORE CHEVYS FOR ME. IF I GET NO SATISFACTION FROM HIM OR AN UNDERLING, WHAT OTHER RECOURSE DO I HAVE TO LIGHT A FIRE UNDER CHEVY? THANKS FOR REPLYING TO THE LISTED EMAIL ADDRESS. JON RANDALL. *AK

VEHICLE IS HAVING A PROBLEM WITH THE WINDSHIELD WIPERS. SOMETIMES THE WIPERS DON'T WORK AT ALL. OWNER HAS CONTACTED THE MANUFACTURER AND WAS TOLD THAT BECAUSE THE VEHICLE HAD MORE THAN 70,000MI THEY WILL NOT BE ABLE TO ASSIST THE OWNER.ACCORDING TO TECHNICAL SERVICE BULLETIN #03023 THIS DEFECT SHOULD BE SERVICED DESPITE THE AGE OR MILAGE OF THE VEHICLE. PROVIDE FURTHER DETAILS.

WHILE DRIVING, IN INCLEMENT WEATHER THE WINDSHIELD WIPERS WOULD COME ON AND GO OFF ON THEIR OWN. THE PROBLEM WAS INTERMITTENT. THE DEALER WAS AWARE OF THE PROBLEM. THE DRIVER INFORMED THE MECHANIC THIS VEHICLE WAS ON RECALL, BUT THE MECHANIC INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT ON RECALL. *JB THE DEALER LATER CONTACTED THE CONSUMER AND INFORMED HIM THAT IS VEHICLE WAS PART OF THE RECALL. *NM

THE CONSUMER REQUEST REIMBURSEMENT FOR FAULTY WIPER SYSTEM WHICH WAS RECALLED. *NM RECALL#03V159000. *JB

MY 1997 S-10 WAS MADE IN 1996. I DID NOT RECEIVE A LETTER OR ANY OTHER DOCUMENTATION REGARDING A RECALL 98V150001. WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS WOULD INTERMITTENTLY WORK.*AK I WOULD HAVE TO PULL OVER TO THE SIDE OF THE ROAD OR WIPE THE WINDSHIELD MY SELF. WHAT CAN I DO ABOUT THE PROBLEM? I HAVE OVER 100,000 MILES ON MY TRUCK.