2020 CHEVROLET SILVERADO 1500 Complaints

View complaints related to 2020 CHEVROLET SILVERADO 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2020 CHEVROLET SILVERADO 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 CHEVROLET SILVERADO 1500
    - Ajo, AZ

    The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving approximately 5 MPH and exiting a parking lot, the rear wheels locked up as if the brake pedal was depressed. There was no warning light illuminated. The vehicle was stopped and shifted to park(P), and the vehicle was turned off and restarted several times to reset the vehicle; however, the rear wheels were still locked up. The contact disconnected the battery cables and was able to unlock the rear wheels. The contact stated that the failure was intermittent, but was a recurring failure. The contact had taken the vehicle to a local dealer, where it was not diagnosed, and the vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 26V083000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET SILVERADO 1500
    - Lake Charles, LA

    Internal oil consumption. With no oil puddled or spattered under the vehicle at time of purchase from a dealership or since then, a dealer certified vehicle with AFM at 153 miles from leaving the dealer the oil was non-existant on the dipstick. This directly indicates a TSB, Techical Service Bulletin involving the cause of failed lifters causing internal oil consumption and damage to lifters, cam shaft, push rods, rings and possibly more. This is a common result of the Active Fuel Management system which shuts off some of the cylinders for fuel economy for Chevrolet V6 and V8 engines. The problem was reported to the dealer by me imediately after the oil check at 153 miles and then towed to the dealer. As this is considered a catastrophic amount of oil loss, the vehicle could've been rendered inoperatable during operation in traffic and been a servere safty hazard. The dealer after initial inspection sent me a message that they think the problem is an undetectable small leak so they put some dye in the oil to check it. Which evades the actual internal consumption problem of 1.5 to 2 or more quarts of oil lost in just 153 miles by that ratio that would amount to 13 quarts per 1,000 miles. And helps them stall for time, to try to run out the very short 3 month/3000 mile drivetrain warranty. There was noticable erratic engine performance and some shudder but that shudder may have come from the transmission. The odometer read was 115690 at purchase and 115843 when towed=153 miles driven from when the certified inspection was performed for a loss of 1.5 to 2 quarts that I know of, it could have been much more oil missing. A suddenly inoperatable vehicle in town at intersections or on the highway at high speeds could be deadly for myself or others in traffic. I took and have videos of checking the dipstick to show it dry but it's an mp4 file which I don't see a place to upload it here. Available upon request.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Dolores, CO

    The first thing was the whole engine shut itself off going 40mph and slowing down thankfully after I turned the truck off and back on it started right back up then I was driving 75 on the highway a couple days later and the whole truck started to shake as check engine lights came on and flash and the engine started to tick and groan. We pulled the spark plugs and cylinder 5 had clearly not been firing as it was designed to and then later found that the entirety of cylinder 5 had basically shredded itself from the inside out. Now my truck is waiting at the shop for a new engine. Both cases I had my kids in the car trying to get home.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Hudson, OH

    My entire engine and the right bank lifters failed. Thankfully, these issues didn't fail until my truck was parked in my garage. No warning lamps did not trigger until these issues started. There was no warning. I have been having engine issues with this truck dating back to 2022. I will include all documents showing the issues I've had in the past 3 years. I was informed by the dealer that this is a known issue with this year and model of truck and even they were surprised that GM hasn't issued a recall. The vehicle has been inspected by the dealership only.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Fort Wainwright, AK

    During an extreme cold event in Interior Alaska (–44°F), the vehicle experienced a sudden emissions-system failure that triggered an EPA-mandated Limp Mode, limiting the vehicle to 5 MPH on high-speed highways. This created an immediate life-safety hazard because it was impossible to maintain a safe speed or exit the roadway due to snow berms. Prior to the failure, the vehicle displayed “Service Emission System” warnings and multiple DTCs related to the reductant heaters and sensors. A dealership technician later confirmed a “burnt pin” at the reductant pump connector, consistent with thermal-electrical overload. This failure mode matches GM’s TSB 21-NA-006, describing connector overheating in cold climates. After the repair, the vehicle continued to exhibit safety-critical symptoms, including harsh downshifts, delayed engagement, and jerking during deceleration, consistent with Recall 26V083000 (rear-wheel lock-up risk). The vehicle also continues to emit an electrical burning odor in cold temperatures, consistent with Recall N192206310 (block-heater fire risk). The only GM dealership in the region issued a “Termination of Business Relationship,” preventing access to all recall and warranty repairs. This has created a 321-mile “Service Desert,” making it impossible to obtain federally mandated recall remedies. The vehicle remains unsafe to operate due to unresolved transmission, electrical, and propulsion issues.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Tullahoma, TN

    The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving approximately 45 MPH, the vehicle was shuddering with an abnormal sound coming from the rear of the vehicle. There was no warning light illuminated. The contact stated that the failure only occurred at speeds over 40 MPH. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the transmission control valve had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 26V083000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET SILVERADO 1500
    - Chowchilla, CA

    Brakes lock up on vehicle while driving Must turn vehicle off and restart several times to disengage brakes. This has happened twice in the last 8 weeks, very concerning as we cannot use our travel trailer as we do not trust this not reoccurring. Chevy dealership says there is a recall on this issue but not on my truck?. But they say it is THAT problem

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Arab, AL

    In several situations, I have lost partial or complete power steering ability. Once, while driving, I recieved a SERVICE ESC message and steering became quite difficult. Another time, power steering was completely gone, making steering impossible, although every other aspect of the vehicle operated normally. In both instances, there was no clear issue and after some time with the vehicle parked and off, it would return to normal. Possible loss of power steering unexpectedly is a serious concern at this point.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Stevens Point, WI

    The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the rear wheels locked up. The contact stated that the failure almost caused a crash. No warning lights were illuminated. The rear wheels locked up for several seconds, then the rear wheels released, and the tires chirped. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The contact stated that the vehicle was important due to scheduled doctor's appointments. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET SILVERADO 1500
    - Clinton, MI

    Lifter failure in 2020 Silverado 5.3 engine causing loss of power while driving.

    Source: NHTSA WEB SITE