2014 CHEVROLET SILVERADO 1500 Complaints

WAS TURNING CORNER STEERING WHEEL JERKED OPPOSITE DIRECTION SERVICE POWER STEERING MESSAGE APPEARED TRUCK VERY HARD TO STEER ENDED IN BAR DITCH DROVE DOWN BUMPY ROAD POWER STEERING REACTIVED WHEN I TURN AGAIN SAME RESULT

I PURCHASED THIS 2014 SILVERADO PICK UP NEW. AT ABOUT 20000 MILES IT BEGAN NOT STARTING, STOPPING WHILE DRIVING. WHEN THIS HAPPENS THE STEERING WHEEL IS JERKED OUT OF MY HANDS/ MOST OF THE RECORDED INFORMATION IS ERASED, THE INTRUSION ALARM ICON IS LIT AND MUST BE CANCELLED. THIS HAS NOT HAPPENED AT HIGHWAY SPEED YET. I HAVE BEEN TO SEVERAL GM DEALERS. COMPLAINED TO GM DIRECTLY SEVERAL TIMES. I HAVE MANY EMAILS FROM ME TO GM AND FROM GM TO ME. MY LOCAL DEALER HAS NOW REFUSED TO WORK ON MY VEHICLE. THEY PUT A COMPUTER ON IT AND IF THERE IS NO FAULT CODE THEY SAY "IIF THERE ISN'T A CODE WE WOULDN'T KNOW WHERE TO START" (A DIRECT QUOTE) THE VEHICLE NOW HAS 80000 MILES AND I HAVE HAD TO DEAL WITH THIS PROBLEM FOR SOME 60000 MILES MY WIFE AND I BOTH HAVE CANCER AND MUST TRAVEL 233 MILES ONE WAY FOR CHEMO AND TREATMENT EVERY 28 DAYS AND I NEED A RELIABLE VEHICLE. THIS TRUCK WAS PURCHASED TO MEET THAT NEED BUT HAS FAILED TO LIVE UP TO THE HYPE FROM GM AND THE CUSTOMER SUPPORT IS NOT SATISFACTORY I NEED SOME HELP NOW.

RANDOM AIRBAG WARNING LIGHT. DEALER FOUND CODE B0014 AND HAD BULLETIN TO REMOVE AND REPAIR CONNECTOR. CONNECTOR WAS REMOVED AND A NEW WIRE SECTION INSTALLED. I WAS TOLD THAT WHEN WARNING LIGHT WAS ON THE AIRBAG WOULD NOT OPERATE. IT APPEARS TO BE A SAFETY CONCERN.

AFTER DRIVING THE TRUCK FOR AN HOUR AND HALF I PULLED INTO A PARKING LOT, AS I WAS TURNING TO GO DOWN AN AISLE TO PARK THE TRUCK INTERIOR LIGHTING ON THE DASH DIMMED AND THE POWER STEERING DIED ENOUGH TO JERK THE STEERING WHEEL BACK AND FORTH WHILE TURNING. THIS ALMOST CAUSED ME TO HIT ANOTHER VEHICLE SINCE I HAD NO STEERING. I LET THE TRUCK SIT FOR A MINUTE AND THEN DROVE TO AN EMPTY SECTION OF THE PARKING LOT AND DONE A FEW SLOW FIGURE EIGHTS SEEING IF THE ISSUE WOULD HAPPEN AGAIN. AFTER NOTHING HAPPENED I PROCEEDED BACK TO THE PARKING AREA AND AGAIN AS I WAS PULLING INTO A PARKING SPACE THE TRUCK SEEMED TO BE LOSING POWER AND THE STEERING WHEEL WAS JERKING OUT OF MY HAD UNCONTROLLABLY TO THE POINT I COULD NO LONGER STEER THE TRUCK. THE SCREEN ON THE DASH SAID IT WAS CAUSED BY TRACTION CONTROL BUT THE GROUND WAS DRY AND PAVED. I AGAIN LET THE TRUCK SIT FOR A MINUTE AND WAS THEN ABLE TO PARK. AFTER SHOPPING I WAS ABLE TO DRIVE TO ANOTHER STOP AND THEN HOME WITHOUT ANY ISSUES. WHEN I WAS BACKING DOWN MY DRIVEWAY AN ERROR MESSAGE CAME UP ON THE SCREEN SAYING THE BACKUP SAFETY DEVICES WERE UNAVAILABLE AND THE LIGHT ON THE DASH STARTED DIMMING AGAIN. THE STEERING DID NOT ACT UP DURING BACKUP MODE. THE DEALER SAID THERE WAS A SERVICE BULLETIN OUT ABOUT THE ISSUE RELATED TO LOW VOLTAGE CODES WHICH THEY SAID MY TRUCK SHOWED. THEY SAID THE BATTERY TESTED FINE AND CHEVROLET WOULD NOT LET THEM REPLACE ANYTHING SINCE THEY COULD NOT REPRODUCE THE ISSUES. THEY DID SAY THEY WERE REPLACING THE NEGATIVE BATTERY CABLE THOUGH BUT WOULD NOT SAY WHY THEY WERE REPLACING IT.

INTERMITTENTLY THE STEERING WHEEL WILL YANK FROM THE DRIVER'S HANDS AND WARNING ERRORS FOR STABILITRAK OR TRACTION CONTROL REPORTED IN CENTER INFO SCREEN, WHILE THE MYLINK SCREEN GOES BLANK. THIS TYPICALLY OCCURS WHILE MANEUVERING AT LOW SPEEDS IN PARKING SITUATIONS. THE ISSUE APPEARS TO BE INVOLVING THE VEHICLE'S ELECTRONIC STEERING ASSIST AND STABILITY CONTROL SYSTEMS. THIS IS A MAJOR SAFETY CONCERN.

SINCE 05/02/2016 I HAVE BEEN DEALING WITH CRAZY ELECTRICAL PROBLEMS. IT STARTED WITH HEAD LIGHTS DIMMING AT RANDOM TIMES. THEN DRIVING DOWN THE ROAD AT 55MPH WITH CRUISE CONTROL ON, ACTIVITE TURN SIGNAL. WHEN TURN SIGNAL IS ACTIVATED THE CRUISE CONTROL WOULD CUT OFF. SIMULATED 4 TIMES TO ENSURE THERE WAS A PROBLEM. CONTINUED DRIVING. AT 30 MPH THE AIR CONDITIONING TURNED OFF, ALL DASHBOARD LIGHTS & RADIO TURNED OFF BUT ENGINE STAYED RUNNING, 45 SECONDS LATER EVERYTHING TURNED BACK ON. AT THIS TIME THE WIFE FREAKED OUT & ASKED TO PARK, SCARED FOR HER SAFETY & MY OWN. PULLED FORWARD TO PARALLEL PARK, WENT TO PUT THE VEHICLE IN REVERSE. BEFORE REVERSE WAS INITIATED THE TRUCK THREW MULTIPLE WARNING LIGHTS (SERVICE STABLITRAK, ASSISTED STEERING, ETC). THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE. THE STEERING WHEEL VIOLENTLY JERKED & LOCKED UP. THEN THE ENGINE CUT OFF. PUT THE TRUCK IN PARK, TURNED KEY & STARTED RIGHT BACK UP WITH NO WARNING LIGHTS, NO LOW VOLTAGE INDICATION AND NO PROBLEMS. GMC DEALERSHIP COULD NOT REPLICATE THE PROBLEM & RETURNED THE VEHICLE TO ME WITHIN 2 DAYS. THIS HAPPENED AGAIN ON 07/05/2016. THIS TIME IT WAS SENT TO CHEVROLET. THEY REPROGRAMMED THE STEERING WHEEL POSITION SENSOR & CHECKED THE SECURITY OF THE WIRE HARNESS. 07/11/2016 THE VEHICLE LOCKED UP & SHUT OFF AGAIN IN A STARBUCKS DRIVE THROUGH. THIS TIME LOCKING MYSELF & MY FAMILY IN THE TRUCK FOR 3 MINUTES. WHEN IGNITION WAS TURNED, TRUCK WOULD NOT START, NO LIGHTS WOULD COME ON EITHER. THE TRUCK ACTED DEAD. THIS TIME CHEVROLET REPLACED GAS PEDAL. 10/31/16 THE TRUCK SHUTOFF & LOCKED UP AGAIN. THIS TIME I TOOK VIDEO TO PROVE MY CASE IN HOPES IT WOULD HELP THE DEALERSHIP. THEY TESTED BATTERY AND CABLES. 12/19/2016 IT HAPPENED AGAIN & ALSO SMELT BURNING. CHEVY REPLACED ALTERNATOR CABLE & NEGATIVE BATTERY CABLE. COULD NOT SMELL BURNING. 01/10/17. ENGINE FIRE CAUSED BY ALTERNATOR AND BATTERY CABLE

I RAN THE VIN FOR OUR VEHICLE AND CONTACTED THE LOCAL CHEVROLET DEALERSHIP. I GAVE THEM THE VIN, THEY EXPLAINED THAT THERE WAS TWO RECALLS, SO I MADE AN APPOINTMENT TO HAVE THEM FIXED (BOTH SAFETY RELATED). UPON ARRIVAL - THEY SAID THERE WAS NO RECALL IN THERE SYSTEM. I CHECKED BOTH THE NHTSA AND GM RECALL SITES, AND THEY BOTH SHOW THE ISSUE AS UNRESOLVED. MANUFACTURER RECALL NUMBER 2016007, NHTSA RECALL NUMBER 16V651 AND N150822, 16V209. THE DEALERSHIP CLAIMS THERE IS NOTHING UNDER OUR VIN.

JAN 7,2017 6MPH HIT A STEEL LIGHT POLE AND SEAT BELT SHOULDER STRAP DID NOT LOCK CAUSING DRIVER TO HIT THE STEERING WHEEL.

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V209000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE OPERATING THE VEHICLE IN THE RAIN, RAIN WATER LEAKED FROM THE ONSTAR ANTENNA INTO THE CABIN OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.