2017 CHEVROLET SILVERADO 1500 Complaints

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the message "Services Power Steering Assist - Drive with Care" was displayed and the steering wheel became firm. The vehicle was taken to the dealer and the contact was informed that the torque input sensor needed to be replaced in the rack pinion, and that the power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 14,450.

Truck began to shift hard, check engine light came on, took to a mechanic and was told it needs a new transmission. Current Mileage 90k

After a full service of the truck in July 2022 with approximately 90,000 miles (including oil change, tire rotation, transfer case fluid exchange, front and rear differential service, coolant system flush and refill, front and rear brake pads and resurface of rotors, and transmission fluid flush and refill), the truck began jerking and stuttering (like rolling over rumble strips) in October 2022. In February 2023, the truck was taken back to dealer service department for an oil change and inspection of the jerking/stuttering issue, the service department replaced the spark plugs, inspected the wires and connectors, and performed a throttle body service with the expectation that this would fix the jerking/stuttering issue. It did not. In May 2023, the truck was diagnosed with a transmission issue by an independent service center and confirmed by the dealer service department. From the start of the issue in October 2022 until diagnosis of the transmission issue, no warning lamps or messages ever appeared. The dealer service department stated that the torque converter is bad and that it would be best to replace the full transmission. The truck is still drivable, but the dealer service department suggested that it should not be driven as the transmission could fail completely at any time. At this time, safety is of utmost concern and the truck will not be driven until fixed as we do not want to put ourselves, our passengers, other drivers, and pedestrians in an unsafe situation if the transmission fails.

Yesterday while parked I put on my seatbelt and it broke off at the cable where it comes out of the seat by the door.

When driving the airbag goes on the light goes off when turning off the vehicle but as soon as you start driving the airbag light goes on

Brake pedal becomes hard/stiff to apply at low speed. Normally happens after driving at highway speeds.

Brake assist light comes on at slow speeds and makes braking really hard and truck feels like it’s not going to stop

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the transmission was slipping, and the engine revved loudly with a high RPM while idling. Additionally, the vehicle was jerking while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 73,000.

while driving my son saw smoke coming from the rear window defogger, I pulled over and saw melted pieces of plastic, I contacted my dealer when I saw a recall online, my dealer said even though your vehicle is the same year and model and the exact same condition occurred, your vehicle is not listed under the recall. I don't understand why this vehicle is not under the recall when the exact condition occurred. GM was unable to assist with and complete the repair under the recall

2017 Chevy Silverado 1500 6-speed 6L80 had a torque converter failure and the transmission had metal debris. The vehicle would jerk or hard shift on acceleration while on the highway. When stopped at a light the truck RPMs would increase and then hesitate, jerk, and then move. This started as being barely noticeable and within a couple of weeks became extremely dangerous. I was on my way to the dealer for inspection when at a light and the RMPs went up it hesitated, jerked, and then moved, jerked again, then stopped. The vehicle was inspected by the dealer before purchase in Nov 2022 and this took place in April 2023. The vehicle was towed to GM service center/dealer who said the torque converter and transmission were issued and needed to be replaced. I moved it to another transmission shop to have the work done. No warning lights. From the time the light jerks/rough shifts randomly happened to the time the hard jerks/hard shifts happened almost causing an accident only a couple of times once in Dec 2022 and then it ran fine. On 4/22/23 I felt it again and headed towards the GM when it happened harshly and I didn't make it due to the RMP reve, hard jerk, and then nothing. I was lucky that this time I was in town and not on a highway.