2020 CHEVROLET SILVERADO 1500 Complaints

View complaints related to 2020 CHEVROLET SILVERADO 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2020 CHEVROLET SILVERADO 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 CHEVROLET SILVERADO 1500
    - Mount Pleasant , SC

    I am reporting an issue with a 2020 Chevrolet Silverado 1500 equipped with the 3.0L Duramax diesel engine. The vehicle experienced a failure of the NOx Sensor Position 2, which significantly impacted performance and emissions compliance. GM previously issued Emission Recall N212351211 (March 7, 2023) for other diesel Silverado models regarding improper ECM detection of NOx sensor faults. The issue in my vehicle appears functionally identical, yet this engine and model were not included in that recall. The sensor was replaced and reprogrammed at a Chevrolet dealership at the owner's expense. After contacting Chevrolet, a customer retention check was provided, covering roughly half of the total cost. While appreciated, the remaining cost burden remains significant. If this model is eventually included in the recall, it may allow for full reimbursement and support for other affected owners. Online forums show that many 3.0L Duramax owners are experiencing similar failures, suggesting this may be a widespread and systemic defect. Due to the strong similarities with the recalled condition in other models, I respectfully request that NHTSA investigate whether this recall should be expanded to cover additional affected vehicles. This issue presents both reliability and emissions compliance concerns. In addition, the vehicle developed a separate mechanical/electrical problem shortly after the NOx sensor failure. Because it involves different systems, I will file a separate complaint regarding that issue.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Kenosha, WI

    The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, there was a ticking sound coming from underneath the hood of the vehicle. The contact stated that the sound was evident when the vehicle was started, and while the vehicle was idling. The check engine warning light was flashing, and the vehicle was shaking while idling and while driving at various speeds. The vehicle was taken to the dealer, who diagnosed that the engine had failed due to a failure with the lifters. Additionally, there was coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 79,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET SILVERADO 1500
    - Little Rock, AR

    The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle was jerking. Additionally, the contact stated that upon starting the vehicle and attempting to shift into gear, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to Razorback Transmission Services, where it was diagnosed that the transmission had failed and needed to be rebuilt. The vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was contacted for reimbursement assistance and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 175,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET SILVERADO 1500
    - Flatwoods , KY

    The transmission has been slipping and shuttering which shouldn’t be an issue at 119,000 miles. This opposed a huge safety risk for me and my girlfriend on the highway. I was driving and it shuttered so bad i had thought the wheel was loose and coming off. I had to pull over on the highway to check the lugs and came to find out it’s the transmission, because it shuttered numerous times after. On top of that the entire trip was the transmission shuddering slightly making the wheels cut the the left and right. But throughout the trip, it had a slight shutter the entire time and a couple of big shutters, and one very large shutter that had my girlfriend think I ran over a bunch of wood in the road resulting in me pulling over being in danger and possibly wrecking from the shaking, and having to exit my truck on the side of the highway with 18 wheelers and other vehicles flying at 80+ miles an hour. Besides the safety issue, there should be no reason for these transmission going out like this at 60k miles and 100k miles it’s extremely cheap of GM and a huge hazard to many families.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Madison , MS

    Transmission is changing out very hard in each gear. On tonight while I was driving, I lost speed on the interstate and when I push the accelerator, It was like back wheels were locked up. I left it at the next exit gas station and came back and towed it home. Lucky I was able to put hazard lights on and get off the side of the road but it was very slow speed. Yes I have had it look at certified dealer under Cheverolet. It was no warning light. I was going 65 and in a split second the rpm went up high and I was doing like 25. Once I finally made it to the gas station and got out the truck smell like a burning smell

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Mount pleasant, SC

    I am reporting an issue with a 2020 Chevrolet Silverado 1500 equipped with the 3.0L Duramax diesel engine. The vehicle experienced a failure of the NOx Sensor Position 2, which significantly impacted performance and emissions compliance. GM previously issued Emission Recall N212351211 (March 7, 2023) for other diesel Silverado models regarding improper ECM detection of NOx sensor faults. The issue in my vehicle appears functionally identical, yet this engine and model were not included in that recall. The sensor was replaced and reprogrammed at a Chevrolet dealership at the owner’s expense. After contacting Chevrolet, a customer retention check was provided, covering roughly half of the total cost. While appreciated, the remaining cost burden remains significant. If this model is eventually included in the recall, it may allow for full reimbursement and support for other affected owners. Online forums show that many 3.0L Duramax owners are experiencing similar failures, suggesting this may be a widespread and systemic defect. Due to the strong similarities with the recalled condition in other models, I respectfully request that NHTSA investigate whether this recall should be expanded to cover additional affected vehicles. This issue presents both reliability and emissions compliance concerns. In addition, the vehicle developed a separate mechanical/electrical problem shortly after the NOx sensor failure. Because it involves different systems, I will file a separate complaint regarding that issue.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Conroe, TX

    The oil coolant cooler is leaking oil into my antifreeze reservoir, but nothing is in the oil pan, which could cause damage to the engine a very expensive fix, and this should be covered under drivetrain by all means

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Spring Hill, TN

    I have the L87 6.2 liter V8 engine from General Motors. I had sudden engine failure. Apparently the rods and bearings are bad. It is the same problem as the recall issued for 2021-2024 vehicles, exept for my truck is a year 2020. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Rochelle , VA

    On [XXX] I pulled off from a Red Light and vehicle started flashing codes. I slowed down and engine was missing. I had vehicle towed to Gilmore's Auto Center in Culpeper Virginia. The truck was diagnosed later that day as a Rod Bearing failure. The engine gave no warnings prior to that day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Henrico, VA

    Employee was driving company car on backroad, started to rev high im assuming from trying to accelerate. Car started to slow and was pulled into a parking lot and towed to dealer. Upon inspection it was shown transmission cooler lines broke at crimps and quoted 2K to fix just the lines

    Source: NHTSA WEB SITE