2017 CHEVROLET SILVERADO 1500 Complaints

My brakes weren’t working very good. And when I backed out my driveway I had no brakes at all and almost hit a vehicle. I took my truck to Smith Chevrolet where I bought it in Turlock Ca 95380. Upon arrival they checked it in an provided me a loaner vehicle. I purchased the vehicle with every extended warranty available.. I was within my warranties. I’m still in my warranty limit. I received a call and was told they need the loaner vehicle back for other customers. I asked if they fixed the issue. The service tech manager and service tech said there was no issue with the brakes. I asked if they got in the vehicle and tested it. They said yes. Problem is I knew they were lying. I arrived to the dealership and I met with [XXX] the general manager cause I had conflict with service manager and service tech. I asked a 30+ year mechanic named [XXX] landers to jump in the truck to test the brake. He said there’s no reason the brake boosters are defected and should be replaced. But I insisted he still test the vehicle. When tested the vehicle had severe break issues. I was still left with no loaner vehicle and given my truck to take home with brake issues. Come to find out the service manager and service tech were fired. But [XXX] the general manager was the one that let me leave with my truck and no loaner vehicle. It has been a nightmare for a couple years now. I think outside of this I will seek a serious lawsuit against Smith Chevrolet and [XXX]. The brake booster is still not fixed. Thanks INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My 2017 Chevy Silverado LT Z71 started shaking and jerking while I was traveling at 65 mph and almost caused an accident on I - 65 North. The engine light never came on until the truck lost acceleration after leaving the interstate and would not shift into other gears. I was able to get off the interstate at 30 mph while other vehicles are going past me 70 mph +. I stopped at a dealership and they checked the vehicle out and told me the transmission needs to be replaced at $6500 with only 79,000 miles on the vehicle. I investigated online and realized other owners have been complaining about 6 and 8 speed transmission shaking and shuddering/Jerking while driving. The dealerships have been flushing and changing the transmission fluid to stop the problem in 8 speed transmissions. The dealership the truck is at for repairs told me this. GM knows this is a major problem with their transmission, and it appears they refuse to recall this safety issue. Owners will pull out in traffic or driving on the interstate and the 6 to 8 speed transmissions will sporadically stop shifting thru gears and start shaking and jerking the vehicle causing acceleration issues. GM needs to fix this problem with their transmissions because it is a safety issue for the public. The dealership told me not to set the truck to the auto setting that operates the 2 wheel or 4 wheel drive setting, and to leave it at 2 wheel drive while driving because they said the vehicle will have transmission problems if you move the setting. GM and the dealership knows this is a major problem and so does every owner. Hopefully, this problem will be addressed.

The service trailer brake system warning went off on a return trip from Minnesota August 18. It chimed incessantly- probably every 5-8 seconds while driving. It was a huge distraction. I finally pulled over and pulled fuse #1 in the engine compartment hoping this would alleviate the chimes and now it only chimes every 3-5 minutes. I have NEVER used the trailer brake system as I only trailer my boat without it.

My service trailer brake system blinked twice, not on at this time. I understand that this a on going problem. please advise if you are going to make GM a recall problem. thanks

In January 2022 the drivers seat belt latch broke in my Silverado. The seat belt would not engage into the latch, there was an internal part of the latch that broke and prevented the seat belt from engaging. Obviously this is a safety issue in addition to my State having mandatory seat belt laws so I was unable to drive my vehicle. I contacted General Motors Customer Service who said the defect was not covered under any warranty. I took the vehicle to the dealer I purchased the truck from and had the repair made. It cost $316.97 for the dealer to replace the driver side seat belt latch. I followed up with General Motors to see if the part had ben recalled or if they would pay for the repair to this integral part of the truck's supplemental restraint system. General Motors sent me a check for $16.97 which they said was a prorated amount towards the amount I paid to have the seat belt repaired. While there is no official recall of this part currently, there are many public forums where Silverado owners have complained about this part of the supplemental restraint system failing. In my opinion a seat belt system should never fail, especially on a truck as new as mine and with such low mileage. My truck was purchased new, has been garage kept and has never been involved in any accident. The truck only had 44,400 miles on it at the time of the repair. I find it hard to believe that General Motors would not cover the repair under the terms of the supplemental restraint warranty.

When towing RV the warning indicator “check trailer wiring” continually pops up and chimes and the trailer breaks continuously malfunction. This causes imminent danger to our family and others on the road as the trailer breaks malfunction and the continual chiming and warning lights take focus off the road.

1. I lost power steering, power breaks, all dash lights/power and I believe air bags. The truck is available for inspection. 2. The first time I was traveling at 65mph in moderate traffic, it was very difficult to pull over to safety. The second time I was traveling at 50mph on a very windy road with heavy traffic. I almost hit another vehicle head on with several vehicles traveling in both lanes. The last time I was backing into my carport and almost bumped I to my house. 3. No, I called onstar the first time, they did a system check and said everything was good. I called a dealership the Second time and they confirmed I had no open recalls and explained it would be difficult to troubleshoot because it was intermittent. 4. I will be calling back to the dealership in the morning to make an appointment. 5. I got the audible chime, the airbag light came on and the "trailer break" message came on the info center. But everything goes back to normal.

Transmission and torque converter problem. Vehicle available. Transmission malfunctioning and sometimes violent vibration at highway speeds. Taken to dealership several times and charged a lot of money but dealer says even though they know they built them wrong they won’t replace it. Vehicle inspected by dealership and confirmed. Class action lawsuit is still active on this 2017 model as faulty transmission

My truck has 57000miles has electronic steering. The steering will shut down and everything becomes manual. Steering error messages pop on the screen and chimes sound. This mostly happens at low speed, like stopping to back into a parking space. I've taken the truck to the dealership on two occasions, first time they " adjusted the module" for 1 hourly rate. The second time they reset the module and recommended a battery cable replacement. After replacing the battery cables and battery ( at a different repair shop) same problem. Now back to the dealership for a recommended Electronic Comtrol Module (ECM). After researching multiple websites and blogs, this is a known issue, and a dangerous one. Why has this not become a recall issue yet? https://shop.tekmetric.com/inspection/2D5vHKs-uXj8ZivBaJywx2vyFb4Lg9TyK5LgYX56mKE

Bought new with only 48 miles in 2018. Within the first 10,000 miles started getting a Service 4WD message. Dealership could not find an issue and told me it was a miscommunication between the transmission and computer. The message has continued to come on for several years. I have contacted On Star to run a diagnostic on it when it comes on and everything shows to be okay with no codes showing up. Had a severe shudder in the front end at 75,000 miles which went away after servicing the transmission but the 4WD message still comes on consistently.