2020 CHEVROLET SILVERADO 1500 Complaints

View complaints related to 2020 CHEVROLET SILVERADO 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2020 CHEVROLET SILVERADO 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 CHEVROLET SILVERADO 1500
    - Mansfield, OH

    On September 21, 2024 my Chevy 1500 series truck in the year was 2020. It was made caught on fire white driving it. We were returning from a trip pulling a trailer from Kentucky to Mansfield Ohio when we were on the highway. The transmission light/panel came across and said transmission need to engine idle. I drove it about 3 miles and pulled off on an exit at a gas station and did what it said after proximately 10 minutes. The message went off and cleared. we resume going home on our trip and we are 14 miles on the highway then we got off on our exit there’s no lights or no problems with the vehicle. I dropped off the first passenger and Lexington, Ohio, and then the second passenger lived about a half mile away , this time kept unloading their equipment. From Lexington to my home in Mansfield, Ohio the other passenger I was talking about the light transmission was weird and might’ve been just a sensor. As we pulled onto Home road all the panel lights started flashing and then a message came across and said engine is shutting down. I put in park off the engine, we exit the vehicle and smoke was coming out from underneath the truck. I reached into the center council to grab the cell phones and had faster call 911 and when I reached back into the truck were coming out from underneath the hood. I notified General Motors on September 23 and have been battling them to get an inspection done. after several months, they have finally agreed with insurance company on terms to investigate what caused the fire. That inspection is to Take Pl., December 4, 2024. I have recently just seen the recall article on GMC that came out on November 13. My truck is listed in the article as far as your make and model. This was a transmission problem that GM is trying to ignore and should be held accountable. Have video of when it caught on fire and how quickly it burned up.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Schaumburg , IL

    Rear sliding plastic window frame cracks and allows water to seep into the cab. Hardware and metal brackets have rusted, electrical components may be at risk of shorting out. Mold and mildew can be smelled on warm days, which poses a health risk. Complete window has been replaced twice and original and replacements have all been resealed as a "repair" but has failed on all attempts. Headliner has been replaced once and is currently stained again due to another leak. No updated GM part exists to remedy the known issues.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Dickinson, TX

    Shifting problems. Transmission feels like it is going to fall out. I have taken it in several times to be fixed and my Chevy dealer can not figure it out. Problem never fixed.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Corvallis, OR

    My truck has 75K miles and the transmission has a shudder and it shifts very hard. I have been told I need a new transmission by an AAMCO shop which will cost just under $7k. This is ridiculous for a 2020 pickup.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Brookville, OH

    The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and driving over a speed bump, the contact noticed that the power steering became inoperable with the Electronic Stability control warning light illuminated and the message that the “Power Steering was Disabled” was displayed. The contact stated the vehicle became difficult to steer. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with power steering control module (PSCM) failure. The contact was informed that the PSCM needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET SILVERADO 1500
    - Goodyear, AZ

    vehicle has approximately 45k miles, We were 2.5 hours away from home on a paved highway driving 55mph and the front passenger side ball joint failed and upper control arm separated also Instantly no brakes causing an accident . This is very dangerous and is going to kill people , we are lucky we didn't roll . I'm now afraid this will happen to the other side? chevy will not take the responsibility to fix it , our extended warranty only covered the upper control arm and not any of the other parts that had damage due to the ball joint . it was a 2.5 hour tow as well . Also the tow truck driver said within a week this was the 4th Chevy truck with the same issue 2 of them Rolled . Side note , As I looked into this I haver found other of this same model vehicle to have the same problem , one that it happened at around 40k miles he fixed it then it happened again on the other side at around 50k miles on the same vehicle . There needs to be a recall , Chevy has other models that have had this recall but no recall for my vehicle? links to related proof there is a big problem [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Concord , CA

    Engine start to make noise while driving Took my truck to a auto shop Mechanic said that it is a fabric defective engine

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Brookville , OH

    ESC error code come on with a traction control off symbol and the drive Steering Assist Reduced Drive with care. I lost my power steering out of now here when driving on roads that are not very smooth or if I turn my wheel all the way to one side. I was able to muscle the truck home safely.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SILVERADO 1500
    - Prattville, AL

    The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, she noticed in the rearview mirror that her steel chainsaw was hanging from the vehicle and pulled over to the right side of the road. Once outside the vehicle, she noticed the tailgate opened independently. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The manufacturer was not notified of the failure. The failure mileage was 59,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET SILVERADO 1500
    - Fleming Island, FL

    We went to an appointment and when we got back in the car, a message was on the screen. It said that the brake system has failed and we could only drive 43 mph maximum! The engine light was on and we could not accelerate beyond 43 mph. This is extremely dangerous when driving on a highway! We drove home on the interstate going 43 mph in a 70 mph zone! We had small children in the car and almost got into a few accidents due to other aggressive drivers. We then called local dealers who said that they were too busy to take our truck for weeks! They also said that our truck was not covered under warranty. So we took it to a local body shop. They fixed it for just above $500. It worked for a week and broke again, then they fixed it again for free. The brake failure 43 mph light came on for the 3rd time. We took it Garber and they fixed it after 2 weeks and charged us a fortune. Invoice attached. A few weeks later the same light came back on. Garber then took another 2 weeks to fix it! I’m writing here as I’ve seen other silverados recalled for the same issue but not my exact truck (year). It’s obviously faulty software and it should not be the customers responsibility to fix. Especially with a vehicle under 20k miles! There is absolutely no way that we will ever buy a GM again but the important part here is that other people are not put into a dangerous situation like we were. Besides dealing with this issue for well over a month - the important part is safety. I can’t understand how these trucks have the same problems but only certain VINs qualify for a recall. Please consider our truck as part of the overall recall for this issue. It’s unethical to pick and choose only certain VINs!

    Source: NHTSA WEB SITE