2017 CHEVROLET SILVERADO 1500 Complaints

THE TRUCK GLITCHES TURNS OFF IN THE MIDDLE OF DRIVING ON THE FREEWAY OR TURNING SOMEWHERE IT WILL TURN OFF THE STEERING WHEEL GETS HARD AND EVERYTHING TURNS OFF FOR 3 SECONDS AND GOES BACK ON. I HAVE TAKEN IT IN AND REPORTED THIS MORE THAN ONCE AND IF I GET IN A CAR ACCIDENT BECAUSE OF THIS I AM SUEING THIS COMPANY!

I HAVE A PROBLEM WITH THE TRANSMISSION SINCE TRUCK WAS NEW , WHILE GOING WITH FOOT OFF GAS ABOUT 55 60 MPH AND SLOWER SPEEDS THE TRUCK TRANSMISSION BANGS AS IF THE TRUCK IS BEING REARENDED OCCASIONALLY HAPPENS WHILE ACCELERATING BUT MOST OF TIME WHEN NOT THE DEALER KEEPS DOWNLOADING TRANS INFO AND STATES NO PROBLEM FOUND. GOING STRAIGHT AHEAD. LAST HAPPENED SAT BUT ONGOING FOR 3 YEARS PLEASE HELP

GREETINGS ALL I HAD TO PUT MY TRUCK IN THE SHOP BECAUSE IT STARTED SHUDDERING AT 20 MPH AND I COULD BARELY GET ANYWHERE IN IT. I'M NOT SURE HOW MUCH IT IS GOING TO COST BUT HE SAID YOUR WOULD TAKE CARE OF IT. I WAS WONDERING WOULD PROVIDE THE SHOP WITH A PURCHASE ORDER FOR REPAIRS IF NEED BE. PLEASE LET ME KNOW AS SOON AS POSSIBLE SIR THANKS IN ADVANCE.

MY AC QUIT WORKING FROM ONE DAY TO THE NEXT! NO WARNING NO NOISE JUST STARTED BLOWING HOT AIR. IT WORKED ON MY WAY HOME FROM WORK AND THE NEXT MORNING WOULD NOT COOL OFF AT ALL

I BEGAN EXPERIENCING THE PROBLEM I AM ABOUT TO EXPLAIN SHORTLY AFTER PURCHASING MY TRUCK. I WOULD EXPERIENCE AN ABRUPT SHIFT FROM FIRST TO SECOND GEAR SHORTLY AFTER STARTING AND ON OCCASION IT WOULD ABRUPTLY SHIFT DOWN FROM SECOND TO FIRST, FEELING AS THOUGH I HAD BEEN REAR ENDED. I SCHEDULED MY FIRST ROUTINE SERVICE ON DECEMBER 16, 2017 AT 6217 MILES. THE SERVICE WRITER, AT THE SELLING DEALERSHIP, ADVISED ME THE COMPLAINT I WAS EXPERIENCING WAS "NORMAL", AS THE TRANSMISSION HAD "TO LEARN MY DRIVING HABITS" AND WOULD CLEAR BY MY NEXT ROUTINE SERVICE. MY NEXT ROUTINE SERVICE WAS NOVEMBER 29, 2018, AFTER HAVING ONLY DRIVEN 5,000 MILES AND I AGAIN COMPLAINED ABOUT THE TRANSMISSION ISSUE. THIS SERVICE WRITER ADVISED THE TRANSMISSION WAS STILL TOO NEW AND THAT IT'S NOT COMPLETED LEARNING MY DRIVING HABITS UNTIL AT LEAST 15,000 TO 20,000 MILES. I HAVE SINCE SEARCHED SEVERAL CHEVY TRUCK FORUMS (I.E. CARCOMPLAINTS.COM, GMTRUCKCLUB.COM, AND GM-TRUCK.COM) AND HAVE FOUND NUMEROUS COMPLAINANTS REGARDING THE SAME ISSUE EXPERIENCED BY OWNERS ACROSS THE STATES. EVERYONE COMPLAINS OF CHEVY NOT ABLE TO RECTIFY THE PROBLEM AND CITING "NORMAL" OPERATION. ON MAY 28, 2020 I WROTE TO CHEVROLET CUSTOMER ASSISTANCE CENTER. ON JUNE 26, 2020 I RECEIVED A RESPONSE FROM CHEVROLET IN A LETTER STATING THEY HAD BEEN UNABLE TO CONTACT ME AND IF THERE WAS NO FURTHER ISSUES THEY WOULD CLOSE THE CASE. I CALLED THE NUMBER IN THE LETTER AND SPOKE TO "[XXX]", REFUSING ANY FURTHER IDENTIFICATION, STATING HE WOULD TRY AND GET ME ANOTHER APPOINTMENT TO HAVE MY VEHICLE INSPECTED. I AM AWAITING A RESPONSE. JUST YESTERDAY, WHILE APPROACHING THE COMMUNITY SECURITY GATE AT MY HOUSING COMPLEX, THE TRANSMISSION ABRUPTLY SHIFTED FROM FIRST TO SECOND, LURCHING FORWARD, REQUIRING ME TO ABRUPTLY BRAKE TO AVOID CONTACT. THIS IS AN EXTREME SAFETY ISSUE THAT CHEVROLET IS REFUSING TO ADDRESS. PLEASE HELP!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE OPERATING THE MOVING VEHICLE THE TOUCHSCREEN ACTIVATES BY ITSELF CAUSING RADIO TO TURN ON OR OFF, BOTH CITY AND HIGHWAY OPERATION. THIS DRAWS ATTENTION AWAY FROM THE ROAD AND TO THE ELECTRONIC TOUCH PANEL RESULTING IN A POSSIBLE DISTRACTED DRIVING SITUATION. THE SYSTEM ALSO ACTIVATES OR DEACTIVATES OTHER FEATURES ON THE DISPLAY. *TR

WHEN I FIRST PURCHASED THIS VEHICLE IT HAS ALWAYS SHIFTED HARD AND SHUDDERED. I TOOK IT TO THE SHOP AND THEY TOLD ME IT WAS BECAUSE MY AUTO 4 WHEEL DRIVE WAS ON. IT CONTINUED TO HAVE ISSUES FOR THE NEXT COUPLE OF YEARS AND EACH TIME I TOOK IT IN FOR AN OIL CHANGE THEY WOULD TELL ME THERE WAS NOTHING WRONG WITH IT. THE CHECK ENGINE LIGHT WAS ON. I TOOK IT IN AGAIN AND THEY SAID IT WAS BECAUSE THE HOOD LATCH NEEDED REPLACED. REPLACED THAT AND 2 DAYS LATER THE CHECK ENGINE LIGHT WAS ON AGAIN. TOOK IT BACK AND THEY COULDN'T FIGURE OUT WHY IT WAS ON. 3 DAYS LATER, MY TRANSMISSION WENT OUT. HERE I AM, OUTSIDE OF MY WARRANTY AND NO WAY TO PAY THE 5,000 IT TAKES TO REPAIR MY TRANSMISSION. AS I AM READING ONLINE, IT SEEMS THAT THE ISSUES I WAS HAVING, GM WAS AWARE OF AND HASN'T MADE A FIX FOR THIS YET. GM REFUSES TO FIX MY TRANSMISSION WHEN THEY ARE AWARE OF ISSUES WITH THIS YEAR, MAKE, AND MODEL.

MY TRUCK HAD THE ELECTRONIC BRAKE CONTROL MODULE REPROGRAMMING WITH SPS AS PER RECALL N192268490 PERFORMED ON NOVEMBER 11, 2019. THE REPROGRAMMING WORKED FINE FOR A FEW MONTHS. IN MARCH 2020, I NOTICED THAT AT LOW SPEEDS AND MAINLY WHEN BACKING, THE BRAKES BEGAN TO LOSE PRESSURE AND WHAT SOUNDED LIKE AND FELT LIKE THE ANTILOCK BRAKE SYSTEM WAS ENGAGING, AND VERY HARD PRESSURE WAS NEEDED TO STOP THE TRUCK WITH LONGER THAN EXPECTED BRAKING OCCURRING. AS A FEW MONTHS MORE PAST, I DID NOT RECOGNIZE THE PROBLEM MUCH AS WE HAVE QUARANTINED DURING THE COVID-19 CRISIS AND HAVE NOT DRIVEN MUCH. HOWEVER, SINCE LATE MAY, THE PROBLEM HAS DEFINITELY WORSENED AND OCCURS NEARLY EVERY TIME BRAKING AT LOW SPEEDS BOTH MOVING FORWARD AND REVERSE. I HAVE NOW SEEN THE WARNING TO SERVICE THE BRAKE ASSIST MESSAGE APPEAR ON MY DASH. ON MAY 28TH, 2020, WHILE BACKING OUR BOAT INTO STORAGE, THIS ISSUE OCCURRED AND NEARLY SENT THE BOAT INTO THE STORAGE ENTRY SIDE WALL AS THERE IS A SLIGHT HILL JUST IN FRONT OF OUR STORAGE. I HAD TO APPLY AS MUCH PRESSURE AS I POSSIBLY COULD TO THE BRAKES TO STOP THE TRUCK AND BOAT BEFORE HITTING THE ENTRY SIDE WALL. THE ISSUE OCCURRED REPEATEDLY AS I HAD TO MANEUVER THE BOAT BACK AND FORTH MUCH DIFFERENTLY TO ACCOUNT FOR THE BRAKING ISSUE. I NOTIFIED MY LOCAL CHEVROLET SERVICE DEPARTMENT AND WAS TOLD A NEW VACUUM BRAKE PUMP WOULD NEED TO BE INSTALLED AND WOULD BE AT CHEVROLET'S EXPENSE. *TR

WHILE DRIVING AT LOW SPEED EXAMPLE TURNING INTO A PARKING SPOT, MAKING A U-TURN (ONTO MAJOR ROADWAY) COMING TO A STOP THE VEHICLE SHUTS DOWN LOSING ALL POWER LIGHTS ENGINE SHUTS OFF. STEREO PRESETS ARE GONE YOU HAVE TO THROW THE VEHICLE INTO PARK AND RESTART IT MAKING IT A VERY SCARY VEHICLE. A COUPLE WARNINGS COME UP ON THE DIC. CHECK STABILITY TRACK AND OPEN AND CLOSE DRIVER SIDE WINDOW. *TR

VEHICLE LOSES BRAKING ABILITY WHEN IN A SLOW-SPEED SITUATION, SUCH AS WHEN PARKING, GOING THROUGH A DRIVE-THROUGH RESTAURANT, OR WHEN IN STOP-AND-GO TRAFFIC. BRAKE PEDAL WILL GO TO THE FLOOR WHEN THE SITUATION OCCURS. A NOISE MAY OCCUR THAT APPEARS TO BE THE ANTI-LOCK BRAKING SYSTEM TRYING TO ENGAGE. PUMPING THE BRAKES SEEMS TO RESTORE FUNCTIONALITY FOR A SHORT PERIOD OF TIME. THE ISSUE DOES NOT OCCUR WHEN THE VEHICLE IS TRAVELING AT STREET AND HIGHWAY SPEEDS. *TR